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Ashford International Hotel & Spa

4.0 star property

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Photo gallery for Ashford International Hotel & Spa

Lobby sitting area
Indoor pool, pool loungers
Gym
Lobby sitting area
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Place, Ashford Museum
    ‪15 min walk‬
  • Place, Hollywood Bowl
    ‪18 min walk‬
  • Place, Ashford Designer Outlet
    ‪4 min drive‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Classic Twin Room

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Hampton by Hilton Ashford International
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 643 reviews
The price is CHF 76
includes taxes & fees
27 Feb - 28 Feb
Hampton by Hilton Ashford International

About this property

Ashford International Hotel & Spa

Hotel in Ashford with health club and spa services
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services.
Ashford International Hotel & Spa offers 179 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps.
Our customers tell us that they can't get enough of the helpful staff at Ashford International Hotel & Spa. During your stay, you'll be within walking distance of Cineworld Ashford. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Horizon Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, manicures and pedicures or body wraps at Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a sauna and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from Cineworld Ashford and a 2-minute drive from Ashford Golf Club
  • Dogs welcome for a fee
Ashford International Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 19 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Ashford International Hotel & Spa. Self parking is free.

This 4-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Horizon Restaurant – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Quench Bar – This bar only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Ashford International Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 409 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant pool area bit disappointed hor tub not working. Would of liked to sit in bar area for bit longer but wine is so expensive. Overall do like to have odd night away here.
Stayed 1 night in Oct 2025

6/10 Okay

Trevor

Food could. be better, or lower the price to fit the quality. room was nice, but the pull out bed for the kids was awful. The pool was lovely and warm, but there was no room due to swimming lanes and swimming lessons. also the hot tub looks like its been out of action for years
Stayed 1 night in Oct 2025

8/10 Good

Martino

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent: the only objection is the the room was freezing cold when we arrived, evidently the heating was switched off and it ook hourse to warm up. I understand eco friendly but this is going too far.
Stayed 1 night in Oct 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

8/10 Good

Grazio

Stayed 1 night in Oct 2025

8/10 Good

Bev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not impressed with the cooked breakfast it was left out for too long I have worked in catering I was shocked by the condition of the Bacon ,Sausages and especially the baked beans they should of been replaced all the eggs was hard yolks I think the chefs need a refresher course Everything else at the hotel was fine Room very large ideal for my family and my boys loved the swimming pool also playing pool in the bar area with there Grandad would definitely stay again
The eggs and beans at there worse
Stayed 2 nights in Oct 2025

6/10 Okay

John

Travelled with family
Staff attitude, not great, restaurant, food, overpriced.
Stayed 3 nights in Oct 2025

8/10 Good

Ken

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 12 nights in Oct 2025

4/10 Poor

Dan

Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice place to stay. All staff very friendly. Even clsaning staff say hello. Hughly fecommend.
Stayed 2 nights in Oct 2025

6/10 Okay

Joshua

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We've stayed here a few times before and looked forward to staying here again. As usual, the rooms were clean, warm and comfortable. The bar food was a bit expensive for what it was. We had a curry and fish and chips. The curry didn't appear to be freshly cooked, and the bread was a pitta that was hard around the edge. Fish and chips were good but the mushy peas had a dull skin on top. Ok though but just not for over £40 for both. Breakfast a little disappointing. Fried eggs very rubbery, dry mushrooms, cold beans (probably caused by the cold plates) and machine made tea and coffee. The juice tap didn't work for the apple juice. The spa area was lovely, great pool and steam room/ sauna. Staff were helpful and pleasant although behind the bar, the lady could've done with some help as she was very busy.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Clean room Staff excellent Breakfast 5 out of 10.
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first time I’ve stayed here for a few years as id started to use the Hilton in Ashford recently. Very impressed with this hotel now. It’s had a makeover and I’ll now be switching back. Very nice stay and very friendly staff too… excellent stay
Stayed 1 night in Sep 2025

2/10 Terrible

Donnie

Let down

We hv stayed there a few times . Hotel is good but poor staff training for bad staff and some ppl in front desk .we have nothing against people enjoying themselfs but room near us was very noisey till about 5.30 am we tried phoning didn stairs to tell them no answer our broke Phn ?
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

10/10 Excellent

Jade

Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before ..i love it here ..everything is perfect everytime .... 👌
Stayed 1 night in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big hotel, good sized room, sainsburys next door. Not far from Canterbury or whitsable, lovely drive
Stayed 1 night in Sep 2025

6/10 Okay

Danny

Travelled with partner
Liked: Staff & service
Menu is okay but the service and wait times in the restaurant are absurd unfortunately. Rest of facilities fine. Rooms 3/5 all round
Stayed 2 nights in Sep 2025