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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Creator video
20 restaurants; breakfast, lunch and dinner served
Sian Kaan Master Suite | Free minibar, in-room safe, blackout curtains
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Pyramid Standard

Pyramid Standard | Free minibar, in-room safe, blackout curtains

Pyramid Standard

7.2 out of 10
Good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

Pyramid Ocean Front | Free minibar, in-room safe, blackout curtains

Pyramid Ocean Front

7.0 out of 10
Good
(37 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Master

Free minibar, in-room safe, blackout curtains

Suite Pyramid Master

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Pyramid Junior

Suite Pyramid Junior | Free minibar, in-room safe, blackout curtains

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sian Kaan Master Suite

Free minibar, in-room safe, blackout curtains

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Beach Front

Sian Kaan Beach Front | Free minibar, in-room safe, blackout curtains

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Grand Oasis Cancun - All Inclusive
Zona Hotelera
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.1 out of 5, 2,050 reviews
The price is CHF 259
includes taxes & fees
20 Jul - 21 Jul
The Grand Oasis Cancun - All Inclusive

About this property

The Pyramid Cancun By Oasis - All Inclusive

Catch some rays at the beach or spend the day relaxing at The Pyramid Cancun By Oasis - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Housekeeping is available on request.
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with a safe and complimentary bottles of water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include a shower, bathrobes and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

During your stay at The Pyramid Cancun By Oasis - All Inclusive, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 20 restaurants and 15 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with facials, aromatherapy or hydrotherapy at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 10 minutes by foot from Iberostar Cancun Golf Course and a 5-minute drive from La Isla Shopping Mall
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive such as a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Benazuza Adults Only – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The White Box Gastrobar – This bistro specialises in international cuisine and only serves lunch. Open daily.
TunKul Food Hall – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Careyes Adults Only – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benazuza Adults Only
  • Careyes Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6,458 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower

Entertainment

  • 50-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 25 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.87 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 698 out of 1799 reviews
Rating 8 - Good. 365 out of 1799 reviews
Rating 6 - Okay. 302 out of 1799 reviews
Rating 4 - Poor. 178 out of 1799 reviews
Rating 2 - Terrible. 256 out of 1799 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2026
Verified

8/10 Good

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staffing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was verry nice
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Lance Myron King Melitta

Liked: Cleanliness, amenities, property conditions & facilities
Great stay good food
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Hristina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
old, pretty unkept, but friendly people and nice restaurants.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view of the ocean, Room very clean and the service is excellent.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! The food was great! And the pool was AMAZING!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Pools were great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Olusegun

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
José our server was amazing always
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jaime Tapia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what we expected overall it was clean, pool areas where all nice too!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

kessandra

Liked: Cleanliness, staff & service, amenities
Excellent staff, everyone was helpful and friendly
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Food was decent, the aguas frescas at the buffet were the best! They have plenty of pools where they are not crowded. They have good restaurant options and experiences. Entertainment was good, something to do every night. The only bad thing is that they have timeshare sellers, they are not pushy but awkward.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of loungers in the pool. Different pools to cater to all. Including a quiet section
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean is visible from every ocean front romm which i stayed in its truly ocean front resort with an incredible staff ❤️ 👏 💙 they make you feel like family its safe diverse and extremely fun
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good staff good food
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The inside of hotel and plants is beautiful
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaning, originally front desk staff was great. Not so great at the end of the trip. Overall a great experience.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Bernie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our trip
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Tylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 percent recommended 👌
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel to stay at Cancun. Lots of food options and nice nature environment.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Great view of the ocean. The food was excellent. Many different restaurants to choose from. It wasn't just the buffet, although the buffet food was fabulous. The service was over the top. Waitstaff were very attentive and when we had an issue in the room, they were there immediately to fix.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, but I was lied to about there being a casino and a karaoke bar both are closed.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
I give this hotel a 10/10 will definitely visit again! Beautiful rooms with beach views and supper nice staff.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the old smell inside our room.
Stayed 6 nights in Mar 2026