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Atlantis, The Palm

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Photo gallery for Atlantis, The Palm

Exterior
Creator video - submitted by Flying The Nest
View from room
Restaurant
2 outdoor pools, free pool cabanas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Crescent Road, The Palm, Dubai
  • Place, Lost Chambers Aquarium
    ‪3 min walk‬
  • Place, Aquaventure
    ‪6 min walk‬
  • Place, Marina Beach
    ‪15 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪35 min drive‬

Room options

View all photos for 2 Bedroom Skyline Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Skyline Suite - includes Club access

  • Partial sea view
  • 148 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for 2 Bedroom Regal Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Regal Suite - includes Club access

  • Partial sea view
  • 211 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for 2 Bedroom Terrace Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

2 Bedroom Terrace Suite - includes Club access

  • Partial sea view
  • 141 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Skyline Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Skyline Suite - includes Club access

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 101 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Atlantis Suite

Grand Atlantis Suite | Premium bedding, minibar, in-room safe, desk

Grand Atlantis Suite

  • Sea view
  • 429 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Ocean King Room

View from room

Ocean King Room

9.4 out of 10
Exceptional
(102 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Palm King Room

View from room

Palm King Room

9.6 out of 10
Exceptional
(48 reviews)
  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Neptune Underwater)

Accessible bathroom

Suite (Neptune Underwater)

  • Lagoon view
  • 165 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Underwater Suite

Accessible bathroom

Underwater Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 165 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Partial sea view
  • 220 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Queen Room

View from room

Ocean Queen Room

9.0 out of 10
Wonderful
(78 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palm Queen Room

Premium bedding, minibar, in-room safe, desk

Palm Queen Room

9.4 out of 10
Exceptional
(25 reviews)
  • Beach view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Regal Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Regal Suite - includes Club access

  • Beach view
  • 164 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Suite - includes Club access

Premium bedding, minibar, in-room safe, desk

Terrace Suite - includes Club access

8.8 out of 10
Excellent
(6 reviews)
  • Beach view
  • 94 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Imperial Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

View from room

Club Room, 2 Queen Beds (Imperial Mandatory Gala Dinner)

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Family Room

View from room

2 Bedroom Family Room

8.4 out of 10
Very good
(17 reviews)
  • Partial sea view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Bedroom Family Club Room

View from room

2 Bedroom Family Club Room

8.0 out of 10
Very good
(5 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Imperial Club King Room - Ocean View

View from room

Imperial Club King Room - Ocean View

9.4 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Club Queen Room - Ocean View

View from room

Imperial Club Queen Room - Ocean View

7.8 out of 10
Good
(7 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club Queen Room - Palm View

View from room

Imperial Club Queen Room - Palm View

  • Partial sea view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Imperial Club King Room - Palm View

View from room

Imperial Club King Room - Palm View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,257 reviews
The price is CHF 260
includes taxes & fees
22 Feb - 23 Feb
Sofitel Dubai The Palm Resort & Spa

About this property

Atlantis, The Palm

Catch some rays on Atlantis, The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.
Atlantis, The Palm offers 1539 accommodations with minibars and a safe. Rooms open to furnished balconies or patios. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, 3 outdoor tennis courts, a health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AWAKEN has 18 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Atlantis, The Palm. During your stay, you're just a quick walk from Lost Chambers Aquarium. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 20 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to hydrotherapy, body wraps or massages at AWAKEN
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the family-friendly amenities and the overall condition of the property
  • Just a 1-minute drive from Aquaventure and 7 minutes from Palm Jumeirah Mall
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atlantis, The Palm, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. This beach hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Atlantis, The Palm has 20 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 170 per person
  • 20 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Kayaking
  • Lazy river
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On a private beach
  • On the waterfront
  • Pool loungers

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LED TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify the property in advance of their flight details.
Water park at Aquaventure may not be open daily. Guests should contact the property directly for hours of operation.
All guests must show a valid passport or Emirates ID (for UAE residents) at check-in. These are the only forms of identification accepted at this property.
Guests booked in a Suite must contact this property at least 48 hours in advance to schedule airport transport.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 797.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1350
  • New Year's Eve (31 December) Gala Dinner per child: AED 625 (from 4 to 13 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 170 per person
  • Airport shuttle fee: AED 900 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: AED 797.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Atlantis, The Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1037602

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Atlantis
Atlantis Hotel
Atlantis Hotel Palm
Atlantis Palm
Palm Atlantis
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Atlantis Palm Hotel Dubai
Atlantis Palm Hotel
Atlantis Palm Dubai
Atlantis The Palm
Atlantis, The Palm Hotel
Atlantis, The Palm Dubai
Atlantis, The Palm Hotel Dubai

Atlantis, The Palm Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1408 out of 1687 reviews
Rating 8 - Good. 153 out of 1687 reviews
Rating 6 - Okay. 53 out of 1687 reviews
Rating 4 - Poor. 26 out of 1687 reviews
Rating 2 - Terrible. 47 out of 1687 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jianzhong

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice ~
Stayed 1 night in Nov 2025

10/10 Excellent

Milan

Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle, Bromley

Stayed 5 nights in Nov 2025

10/10 Excellent

Lavivian Michelle

Liked: Cleanliness, staff & service, amenities
The staff and stay was amazing from start to end. The level of excellence and care to details very impressive.
Stayed 1 night in Nov 2025

10/10 Excellent

S

Stayed 1 night in Aug 2025

10/10 Excellent

Sophie

Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Staff at the Imperial Club
Stayed 4 nights in Nov 2025

8/10 Good

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were superb and so friendly and willing to do anything required to ensure you had an excellent stay. The facilities at the hotel and access to the water park was brilliant.
Stayed 6 nights in Nov 2025

10/10 Excellent

Valareza

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
All
Stayed 5 nights in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the Palms side and great views of the water and pool side. Checked in at 3pm and went straight to the Imperial club lounge where good variety of food. Then back at 5pm for nibbles and drinks…what a fabulous time we have had.Staff impeccable and friendly service all the time…a recommendation to stay here if you have a chance too.Thanks for a memorable time and experience and will be back fir sure.
Drinks at sunset
Great sunset
Lobby
At night
Stayed 4 nights in Oct 2025

10/10 Excellent

Mikey

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All perfect.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had the view we requested, although we didn't find out until we booked in that The Point and the water show had all been demolished. We really enjoyed our stay but we think that there is a lack of evening live entertainment, especially for the children.
Stayed 5 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2025

6/10 Okay

Kaivanna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

taibah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grea
Stayed 2 nights in Oct 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive! but totally WORTH IT
Stayed 2 nights in Sep 2025

10/10 Excellent

bashir, Winter Garden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from the room was amazing .. kids loved everything.. we are Atlantis fans .. We have stayed at the paradise island Bahamas location as well .. we love aquaventure .. Without any doubt we will return again and again .. we may try the Royal
Stayed 3 nights in Oct 2025

10/10 Excellent

francois, Québec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big 100% from arrival to departure, the staff, the food everything
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrizia

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Stayed 6 nights in Sep 2025

10/10 Excellent

Sameh, Dubai

Travelled with family and small children
Liked: Amenities
Spacious clean room and unique experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with plenty of space for 2 adults and 2 young kids. Nice view from our room over the aquarium too. Kids loved the water park. Choice at breakfast was amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Orsolya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place for all ages.
Stayed 4 nights in Oct 2025

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