The Apt was dirty, floors need mopping and walls, doors and molding have smudges. There was no towel hanger. We had to hang our bath towels in the closet over the hangers. All the plumbing is backward except for the Jack and Jill's bathroom; it didn't even have cold water (both faucets run hot). The tiles in that bathroom are loose. Both toilet seats are loose. There were stains on the duvet. Management fixed couple of items and brought a mop.