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Hotel Alexandra

3.0 star property

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Photo gallery for Hotel Alexandra

Terrace/patio
Interior
Exterior
Interior
View from room

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Via San Gottardo 43, Muralto, TI, 6600
  • Old Town
    ‪14 min walk‬
  • Piazza Grande
    ‪16 min walk‬
  • Madonna del Sasso
    ‪20 min walk‬
  • Lugano (LUG-Agno)
    ‪28 min drive‬

Room options

View all photos for Superior Triple Room

View from room

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Economy Triple Room, Shared Bathroom

Economy Triple Room, Shared Bathroom | 1 bedroom, minibar, in-room safe, desk

Economy Triple Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

View from room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | 1 bedroom, minibar, in-room safe, desk

Economy Double Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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@ Home Hotel Locarno

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (190)
The price is CHF 381
for 1 room
includes taxes & fees
7 Aug - 8 Aug
@ Home Hotel Locarno

About this property

Hotel Alexandra

Hotel in Muralto with rooftop terrace and restaurant
A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, express check-in and express check-out.
Hotel Alexandra offers 18 accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Muralto hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Alexandra, you're just a quick walk from Funivia Orselina - Cardada. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Funivia Orselina - Cardada and Giardini Pubblici
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Alexandra. For a fee, parking is available.

This 3-star Muralto hotel is smoke free.

Hotel Alexandra has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 10 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: CHF 12 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 38.0 per night.
  • Cots (infant beds) are available for CHF 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 10.00 per night
  • Pet fee: CHF 12 per pet, per day
  • Crib (infant bed) fee: CHF 10.0 per night
  • Rollaway bed fee: CHF 38.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 5:30 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Property is also known as

Alexandra Muralto
Hotel Alexandra Muralto
Hotel Alexandra Hotel
Hotel Alexandra Muralto
Hotel Alexandra Hotel Muralto

Hotel Alexandra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 114 reviews
Rating 8 - Good. 51 out of 114 reviews
Rating 6 - Okay. 14 out of 114 reviews
Rating 4 - Poor. 0 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff nice rooms affordable prices
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect.

This truly was one of the best hotels we’ve ever stayed at. The hospitality, the room, the breakfast, bus passes, the beauty, everything was perfect and would definitely recommend and return.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Italy, in Switzerland good location at a fair price, 10 min walk to lake.
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet with air conditioning. Room a bit small with no chair, alarm clock or ironing board.
Stayed 1 night in Oct 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for us, clean, nice and decent breakfast. Welcome letter written in german so pls do it in english too. Thnx
Stayed 1 night in Jun 2023

8/10 Good

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. Renovated with nice finishes. Room was very small but clean. Had AC which was a big plus
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent Service
Stayed 1 night in Oct 2021

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a brief stop over on my drive to Italy. The hotel is very quaint. I liked the location.

8/10 Good

fred, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel. Easy. No probs

Good location. Nice but small room in the roofspace (cheapest room) with shared toilet and shower. Good breakfast.

6/10 Okay

Jodie, Zurich

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Value for Money - Except in Summer

We stayed at Hotel Alexandra for 1 night before going day hiking in Ticino. The staff was friendly and helpful and room sparkling clean. BUT the central air conditioning system has units in each room giving off a a loud ERRRHHH sound of an electric motor starting every 2 minutes. It was impossible to sleep, and there are no staff in the hotel overnight. I barely slept 3 hours due to this torturous noise. The staff are aware, and when I complained the next morning they were sympathetic, but said if the AC is off guests will complain of the heat. Apparently no plans to repair it. suggest only staying there in the winter.

10/10 Excellent

Carol, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel with great staff

Hotel Alexandra was a 15 minute or so walk uphill from the train station. Third floor room had some low beams to duck under, and shower and toilet facilities were shared. Room was very clean and we had a view of lake from our window. Breakfast was very nice, and well worth it with the high price of restaurants in Switzerland. We left an item in the room and they mailed it to us, which was really nice of them. Enjoyed our stay here.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

עלות תועלת סבירה.

Location - 1500 meters walk from Piazza Grande. Covered parking adjacent to the hotel. Air-conditioned room. The room was in the attic, no bathroom and shower included. Toilet and shower were shared. Extra charge room with bathroom and shower included - 40%!! There is no elevator. Dining room with a good breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Susanne, B.C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for location and value

Great place to stay just a few minutes to by foot from the Locarno train station. I suggest if arriving by train use the bus for transfer, will stop right in front of the Hotel. (I think it was # 1, get off at stazione sociale or just ask the bus driver, runs every 15 min.) If you are without luggage it's an easy stroll to Locarno, old part of town or lake promenade. The Hotel is very clean ( recently renovated ), staff extremly friendly ask for ideas on what to do. Rooms comfortable not very big for north american standards but was no issue for me. Breakfast simple but all you really need to get going in the morning .(unless you need your eggs & bacon...) Must see : Madonna del Sasso perched on a rock above Locarno , easy to get by funiculare or by foot. (steep climb but well worth the effort) The church is under renovation but still open to visit , amazing frescoes inside the church!

10/10 Excellent

Lisa, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alexandra

Very good standard for being a budget hotel. We stayed at the top floor in one of the rooms with shared bathroom. Everything were very clean. Nice breakfast buffé and the most important, friendly and helpful staff. Location is good, just 5-10 minutes walk to the train station, the lake and the city. Will recommend this hotel to all my friends who will go to Locarno.

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, property conditions & facilities
Gutes Hotel, sehr gut gelegen, sehr nette Bedienung
Stayed 3 nights in Jul 2025

10/10 Excellent

Willi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very cordial and warmly run hotel. Small but nice with staff who read every wish from your lips. Really highly recommended! A 10-minute walk from the centre. There is a bus stop directly in front of the hotel. And not far from good shopping facilities (Denner and Migros).
Stayed 2 nights in Jul 2025

10/10 Excellent

Kilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist an einer guten Lage in der Nähe von Locarno. Das Personal ist sehr freundlich, das Frühstück sehr lecker und das Zimmer einfach, aber gemütlich eingerichtet.
Stayed 2 nights in May 2025

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren im Dezember in diesem Hotel für 2 Nächte. Leider haben wir bei der Buchung nicht richtig aufgepasst, denn die günstigen Zimmer haben ein Gemeinschafts Badezimmer. Das Hotel ist sauber und Stilvoll eingerichtet. Zur Stadt ist es nicht weit. Es gibt eine Gästekarte für den Bereich Tessin was uns sehr gefallen hat. Damit kann man Kostenlos bus und Bahn fahren. Das Frühstück war ok, nichts besonderes. Für die gekochten Eier müsste eine bessere Lösung gefunden werden da jeder einfach seine Eier in den Eier Kocher rein packt und andere Leute dann aus versehen deine Eier raus nehmen und dann beim pellen feststellen, dass es noch Roh ist. 😅 Naja. Das Personal ist sehr freundlich, spricht aber leider so gut wie kaum deutsch (oder sie wollen nicht). War uns auch nicht so bewusst, dass der Karton Tessin fast schon Italien ist.
Stayed 2 nights in Sep 2024

10/10 Excellent

Saben

Stayed 2 nights in Aug 2024

10/10 Excellent

Loredana

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024