"Second time this year, staff are wonderful and accommodating"

"Had no light bulbs and no shower gel, made reception aware. Only offered us a late check out which we couldn’t use as we needed to leave before original check out time. Didn’t really help or accommodate for the lack of lighting & soap. I’d stay here again though."

"Comfortable and clean room! Lovely staff"

"This was our first time staying at a Premier Inn and we’d definitely stay again!! Very budget friendly but didn’t feel like a budget hotel! Room was quite small but as expected! Breakfast was great and they did a fantastic job managing a food allergy! Zero complaints!!"

"Great customer service"

"The checkin process was very slow and difficult, even though I already did the pre checkin before my arrival. The room I booked was not set up correctly."

"Access and convenience to Stamford Bridge Stadium"

"Great hotel. Really central for walking and underground. Staff weren’t very friendly though. Housekeeping had to be prompted to service room."