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Swiss Star Delsbergerallee

Property class: 3

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Apartment | Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Interior detail
Apartment | Private kitchen | Fridge, microwave, stovetop, electric kettle
Apartment | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
Delsbergerallee 92, Basel, BS, 4053
  • Place, Basel University
    ‪11 min walk‬
  • Place, Basel Zoo
    ‪2 min drive‬
  • Place, St. Jakobshalle
    ‪3 min drive‬
  • Airport, Basel (BSL-EuroAirport)
    ‪13 min drive‬

Room options

View all photos for Apartment

Apartment | Iron/ironing board, free WiFi, bed sheets

Apartment

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment (Studio)

Apartment (Studio) | Iron/ironing board, free WiFi, bed sheets

Apartment (Studio)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Swiss Star Delsbergerallee

This smoke-free apartment building features laundry facilities, express check-in and express check-out. WiFi in public areas is free. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Free WiFi, an electric kettle and a hairdryer are among the other amenities available to guests. Weekly housekeeping is available.
Swiss Star Delsbergerallee offers 28 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 22-inch flat-screen televisions come with cable channels. Housekeeping is offered on a weekly basis and hairdryers can be requested.

With your stay at Swiss Star Delsbergerallee, you'll be connected to a shopping centre and within walking distance of Basel University. Free WiFi in public areas and laundry facilities are available. This comfortable apartment building has 28 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • 11 minutes on foot from Basel University and a 2-minute drive from St. Jakobshalle
Swiss Star Delsbergerallee offers its guests laundry facilities, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Basel apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 28 units

Policies

Check-in

Check-in time starts at 2:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
If guests have not received the check-in instructions they are required to contact this property prior to arrival to arrange check-in.

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
This hotel will charge the city tax in advance.

Property is also known as

rent-a-home Delsbergerallee Apartment Basel
rent-a-home Delsbergerallee Apartment
rent-a-home Delsbergerallee Basel
rent-a-home Delsbergerallee
rent a home Delsbergerallee
Swiss Star Delsbergerallee Basel
Swiss Star Delsbergerallee Apartment
Swiss Star Delsbergerallee Apartment Basel

Swiss Star Delsbergerallee Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 68 reviews
Rating 8 - Good. 24 out of 68 reviews
Rating 6 - Okay. 17 out of 68 reviews
Rating 4 - Poor. 7 out of 68 reviews
Rating 2 - Terrible. 6 out of 68 reviews

7.6/10

Cleanliness

6.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandy

Liked: Cleanliness, room comfort

good place to stay

Very nice apartment
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good stay

Nice stay
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

July 2019

Basel card was included which was really useful. Check in was nice and straightforward. The location was good- just a few tram stops from the town centre. This was a good place to stay for a few days. The room was clean other than the fridge which smelt a bit. The only problem we had with the accommodation was that the room was really warm and they did not have a fan or air con. Other than this it was a pleasant stay.
Stayed 2 nights in Jul 2019

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and worth a penny

Love this place
Stayed 3 nights in May 2018

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place , easy to check in and out.

Every thing was good
Stayed 1 night in May 2018

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access, close to tram no.16

Good place
Stayed 3 nights in May 2018

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The apartment nice and clean just everything you n

Good place

4/10 Poor

michael

Disliked: Staff & service, property conditions & facilities, room comfort
no hot water !
Stayed 1 night in Nov 2017

8/10 Good

Lina

Liked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
I recomanded this apartement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Fatah

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Clean, nice area, but noisy and uncomfortable

Poor sound proofing. Noisy street, at night, and very loud tram noise and strong vibration, starting before 5:00 am. Not good for quiet, restful sleep.

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Exellent room ....no English TV available...poor

Asked for the English TV channels to be unlocked .......both to Rent a home & hotels.com .....I had only 1 BBC world news channel out of 249 channels available in English .......I called 4 times and gave up in the end.......

6/10 Okay

Bilal

Disliked: Staff & service, property conditions & facilities

Rent a. Home

Because it s like a home and I can do anything I wish

4/10 Poor

PRAGNYA PRABIR

Disliked: Cleanliness, staff & service

Support person should able to guide the tourist.

It was good. But the contact person who was there unable to answer properly and not guided correctly, who stays in Zurich and was afraid of calling him wrong time. A tourist can call anytime for the help.But it was lack there, which took us 2 hours to reach the place from SBB, which was not that much far.

10/10 Excellent

John, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We stayed here for the Europa League Final, the apartment was in the perfect location for both exploring Basel and going to the football, check in was a slight issue as our confirmation number from hotels.com differed from the one they had, luckily a lady was there to assist us, i would advise confirming this with them prior to arriving. The room was clean and had a small kitchen which was perfect for our stay, the bed could have done with a larger duvet for a double bed but luckily it was quite warm. At first we did not realise the window had a metal shutter, the curtains were almost transparant so it was a relief to find this. Night time was peaceful, the trams stop and the building was quiet, thoroughly enjoyed our stay here.

6/10 Okay

Basudev, Berkshire

Liked: Cleanliness
Disliked: Staff & service, room comfort

rent-a-home Delsbergerallee from a regular buisnes

The hotel is in a good locality with a good connection to the city. The route 36 bus connects to Basel business district in 30 mins. The hotel is good but the price is around 30CHF higher than similar hotels near business district. Since this is an unmanned hotel,one has to get keys from an automated machine by keying in the last 5 digits of confirmation number. Hotels.com text messaging service has a bug as the phone numbers it prints adds two extra digits for which if you cannot reach the number you have to start praying and keep praying hard if its 10pm in night.

6/10 Okay

Dan, Zurich

Liked: Cleanliness
Very quiet neighborhood. The apartment was small, but was clean and had what you need for a couple of nights stay.

2/10 Terrible

Kevin, Alford, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

The check in instructions said to put the last five digits of the booking code into the lockbox keypad and the room key would come out. We put the code in about a dozen times and no key ever came out. We called the help number and there was no answer. Our only alternative was to rent a motel room for the night. Will file a claim to get a refund.

2/10 Terrible

Kevin, Alford, FL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not gain access to room.

Check in instructions said to use the last five digits of the booking code to gain access to the lockbox with the key to the room. Input the numbers a dozen times and no key ever came out. Called the number given on the booking for help and there was no answer. Wound up staying in a motel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Watch out for confirmation number might be wrong.

The hotel gave us the wrong confirmation code so we had to stay out in the cold for an hour. They do have wifi, clean room, and laundry facilities.

8/10 Good

Zulfery, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort

Just Perfect

Alles in Ordnung

6/10 Okay

Verified traveller

Liked: Cleanliness

excellent value for a short stay in the city.

Room was very clean. Facilities for making breakfast and simple food preparation. Shower was clean and towels sufficient. Excellent value within a quite expensive area for hotels. Location was good for the rail station and the city centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

tourist

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the worst ever.

the worst ever. bad customer service, bad attitude, bad description for the room displayed on the website, very very small room, very bad internet and the won't fix it. overcharging, didn't feel safe. I hate it and I will make sure to tell everyone about my bad experience. i'm still overcharged and I got no respond.