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Normandie Hotel

2.5 star property

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Photo gallery for Normandie Hotel

Exterior
Lobby
Triple Room, Ensuite
Restaurant
Bathroom

Reviews

5.4 out of 10

Popular amenities

  • Business services
  • 24/7 front desk

Explore the area

View in a map
96 Sussex Gardens, Paddington, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Normandie Hotel

A 24-hour front desk, a computer station and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Housekeeping is not available.
Normandie Hotel offers 14 accommodations.
During your stay at Normandie Hotel, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi in some public areas
  • Amenities include a computer and multilingual staff
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
Normandie Hotel offers its guests multilingual staff. A computer station is on site and WiFi is free in public spaces.

This London hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Computer station

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Normandie Hotel London
Normandie London
Normandie Hotel London, England
Normandie Hotel London
Normandie London
Hotel Normandie Hotel London
London Normandie Hotel Hotel
Normandie
Hotel Normandie Hotel
Normandie Hotel Hotel
Normandie Hotel London
Normandie Hotel Hotel London

Normandie Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 54 out of 799 reviews
Rating 8 - Good. 159 out of 799 reviews
Rating 6 - Okay. 229 out of 799 reviews
Rating 4 - Poor. 178 out of 799 reviews
Rating 2 - Terrible. 179 out of 799 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service
Really couldn’t fault things. Clean and warm rooms, of a decent size
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jorge Alberto

Room. It seems like mattress is same edge queen Elizabeth. The springs creak and dig into your back. Also, there was no wifi included, room doesn't have its own heater and was so cold.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness
Clean and central
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Hassan

Disliked: Cleanliness, staff & service, amenities
I got scammed, paid for 3 nights and when i got there they said it’s fully booked, till now I haven’t received my refund.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for the money.
Stayed 7 nights in Dec 2024
Verified

2/10 Terrible

AKHIL

Disliked: Cleanliness, staff & service, amenities
Terrible hotel - nothing works here no hot water, no heaters in the room, nasty bedsheets, no wifi. All bathroom fittings are broken. And no one in the property to address any issues. Never go to this place, its a scam.
Stayed 6 nights in Oct 2025
Verified

6/10 Okay

John

Was ok for the price
Stayed 14 nights in Jul 2025
Verified

6/10 Okay

Linda

Liked: Cleanliness
Disliked: Amenities
Good location. Needs updating. Great price.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Normandie Hotel
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice basic accommodations!
Stayed 5 nights in May 2024
Verified

6/10 Okay

Emy

Disliked: Staff & service, amenities
Expect what you paid for and it'll be okay. We got room 7 and the twin bed's mattress was broken but still managed to sleep fine. I don't mind cold showers so barely warm water didn't bother me much, but it's worth nothing
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Lorna

Liked: Staff & service
Convenient to Paddington station for travel
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Desmond

Disliked: Amenities, property conditions & facilities
There was no hot water and this was at 7am. Is there anyway to get compensation
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Joao

Disliked: Room comfort
We stayed for 2 nights.The location is great, just 5 min walking from Paddington station. Before the minimal interaction we had we Hotel staff, we can say they are not particularly friendly although helpful. Our resting could be way better. Unfortunately the mattress was terrible and completely worn out. Also, the room walls could have a better sound proof isolation.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

David

Good location. Hotel rooms were perfectly adequate and not the usual overheated boxes.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Kind staff, comfy bed. Perfect for a night or two.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Safe location. Great staff and clean room.
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the area of Paddington where it is close to the train station to get around the city and the hotel staff was able to take care of us for our room and appreciated the stay.
Stayed 8 nights in Jul 2023
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Very basic room but met all of our needs.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in (but read the "check in before 10pm small print), quiet, clean, friendly staff and excellent location. Overall good value for money.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Do Not book here
Stayed 2 nights in May 2025
Verified

8/10 Good

david

Liked: Staff & service
It was fine... comfortable, cheap for the area, no food on site but its just a place to sleep
Stayed 4 nights in Jul 2023
Verified

2/10 Terrible

Viditi

Disliked: Property conditions & facilities
There was no water in the shower and the basin.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Mitchell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty not do to lack of cleaning. It is clear the owner had not put any money into the hotels upkeep. There was no hot water during my entire stay nor did the internet work properly. I would recommend Expedia consider delisting this property until it’s upgraded.
Stayed 7 nights in Oct 2025
Verified

6/10 Okay

Alvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No Tea Service in the Room a must for a London Hotel! No Breakfast even though it said Breakfast. No One at the Front Desk.
Stayed 5 nights in Aug 2025