Thistle London Hyde Park Kensington Gardens

4.0 star property

Choose dates to view prices

Photo gallery for Thistle London Hyde Park Kensington Gardens

Daily English breakfast (GBP 16.50 per person)
Reception
Interior entrance
Exterior
Deluxe Double Room, 1 Double Bed, Garden View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
104 Bayswater Road, London, England, W2 3HL
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Family Room Sleeps 3

  • Sleeps 3

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

8.0 out of 10
Very good
(77 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room Sleeps 3

8.4 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room, 1 Double Bed, Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Family Room Sleeps 4

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Deluxe Family Room Sleeps 4

  • Sleeps 4

Deluxe Double Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

8.2 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe King Garden View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Deluxe Twin Garden View

  • Sleeps 2

Deluxe Double Garden View

  • Sleeps 2

Similar properties

About this property

Thistle London Hyde Park Kensington Gardens

Hotel with a restaurant, steps from Kensington Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle London Hyde Park Kensington Gardens's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kensington Gardens and 9 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 35 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bar
  • The Brasserie

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.50 per person
  • Covered self-parking fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Kensington Gardens Thistle
Kensington Thistle
Kensington Thistle Gardens
Thistle Gardens
Thistle Gardens Kensington
Thistle Kensington
Thistle Kensington Gardens
Thistle Kensington Gardens Hotel
Thistle Kensington Gardens Hotel London
Thistle Kensington Gardens London
Thistle Kensington Gardens London, England
Thistle Kensington Gardens
Thistle London Hyde Park Kensington Gardens Hotel
Thistle London Hyde Park Kensington Gardens London
Thistle London Hyde Park Kensington Gardens Hotel London

Thistle London Hyde Park Kensington Gardens Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1005 reviews
Rating 8 - Good. 327 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great location, higher priced then we could really afford, but we did it anyway for our fourth or fifth time 86th time staying at the thistle yours and Piccadilly
Stayed 3 nights in Sep 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very friendly and helpful staff. The room was very clean and in very good condition. The property had a pretty good selection for breakfast. Good location in very good neighborhood and close proximity to transportation.
Stayed 7 nights in Sep 2025

10/10 Excellent

cari

Travelled with partner
Liked: Cleanliness, amenities
This is 3rd trip to London for us and 3rd time to this hotel. We choose thisle because of location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had put in for an upgrade which wasn’t available when we checked in. The desk people did give us an amazing room on the top floor overlooking Hyde Park. The room was well maintained and their service staff did a great job with daily service.
Stayed 4 nights in Sep 2025

8/10 Good

Rhonda, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service
Initial room was unacceptable. Old battered furniture & stained carpet. Not as advertised. Elisha very helpful in providing us with a different & updated room. She wanted to make sure we were satisfied. Only complaint about the room was the shower in the tub. Always had a fllood on the floor when finished as plastic panel door not long enough.
Stayed 5 nights in Sep 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower over the bath in this property is DANGEROUS! The shower is at the end of the bath which is sonarrow you can hardly stand with your feet together. There is no shower curtain, NO GRAB RAIL & the hinged glass panel allows water to leak all over the floor. A slight slip and you’re GONE!
Stayed 3 nights in Sep 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Liked: Cleanliness

Not a Thistle experience as i remember it

Hotel clean and quite well situated, rooms clean but quite small for the price and only one chair to sit on, mini fridge a good idea, option to not have your room cleaned / towels changed daily a good idea especially with a £7 bar voucher but didnt realise it meant that they would not replenish the tea / coffee provisions. Bar area clean but service quite slow aspecially as it comes with a service charge. Only 2 very small lifts not adequate for a hotel that size. Breakfast was the main issue for us, buffet style which is fine platescwarm but food also only luke warm so gone cold by the time you had taken it to the table and only 2 very slow coffee machines serving half pot portions at a time, many people needing to do two requests at a time leading to queues and a long wait for coffees. Toaster doesnt toast the bread in one cycle and there is a sign asking people not to use it twice. Limited continental choices too. Was booked as a surprise trip for my wifes 50th birthday and didnt want to go premier inn / travelodge route as it was a treat however both of us felt we would have had a better experience in a premier inn for a more reasonable price
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean although a bit on the small side. Hotel is in an excellent location and conveniently placed for underground. My only criticism is that one of the three lifts was out of order for our entire stay. All members of staff were very polite and helpful.
Stayed 3 nights in Sep 2025

4/10 Poor

Jason B

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was an episode of Hotel Hell, Gordon Ramsay take note! The hotel is in a nice area and a great location across from Hyde Park. To begin, the staff and welcoming is anything from friendly at checkin. A smile would be nice. We had two rooms as we were moving my daughter to London for school. The rooms were dirty, the amount of dust on the lamps by the bed showed that they have never met a dust rag. There is rubbish under the furniture and fixtures showing that a vacuum has never touched these areas. Stains on the floor, bathroom walls and bedroom walls were enough to make us feel like we were staying in a petri dish. If you want rest, think again. House keeping is up bright and early slamming door's every 10 to 30 seconds and it echoes down the hall. No need for a wakeup call or an alarm as you can set your watch by them. That added to the hotel deciding to remodel the room across from us was painful. Our air-conditioning broke halfway through the trip. They came up to take a look at it and cleaned the filter and said it was fixed, it wasn't. They said they could move us, but that separated us from our party and we were sharing our room safe as our other room's safe was broken so everything was in our room. It was not convenient to move rooms as we had a lot of luggage for the move. The "Do Not Disturb" sign is a mere suggestion. We came back one day to a Nespresso machine placed in our room, never asked for it. For the money, stay somewhere else.
Stayed 12 nights in Sep 2025

10/10 Excellent

Wayne

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Staff was very helpful, location was excellent, room was clean and comfortable. Only issue was that the shower caused the bathroom floor to get very wet .
Stayed 4 nights in Sep 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ignacio

Stayed 2 nights in Sep 2025

8/10 Good

Rhonda

Business traveller
Liked: Staff & service, property conditions & facilities
Elevators were extremely slow, which is a problem since even the lobby is one floor up from the ground level. The room was acceptable, but could be cleaner. Overall, the room and hallways look due for a facelift. Benefit is the hotel is walking distance to parks, Portobello and Oxford shopping and Paddington station
Stayed 3 nights in Aug 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coldplay weekend

Great location even with tube strike - extremely comfortable bed - looking out over Hyde Park but no traffic sounds and blackout curtains were 100%
Stayed 2 nights in Sep 2025

10/10 Excellent

Shirley Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area outside the bustle of downtown London Rethink the shower door design
Stayed 7 nights in Aug 2025

8/10 Good

Linda Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Amenities
Wonderful
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jeannine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
blow dryer did shut off the smoke detector
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, clean and staff was friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to tube service.
Stayed 2 nights in Aug 2025