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The Phoenix Hotel

3.0 star property
VIP Access

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Photo gallery for The Phoenix Hotel

Bar (on property)
42-inch flat-screen TV with cable channels, TV, iPod dock
Outdoor pool, a heated pool
Fireplace
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
601 Eddy St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, San Francisco City Hall
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Poolside Two Queen Room

Poolside Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Two Queen Room | In-room safe, desk, iron/ironing board, free WiFi

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Two Double Room

Accessible Two Double Room | In-room safe, desk, iron/ironing board, free WiFi

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio King Suite

Studio King Suite | In-room safe, desk, iron/ironing board, free WiFi

Studio King Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Poolside King Room

Poolside King Room | In-room safe, desk, iron/ironing board, free WiFi

Poolside King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, iron/ironing board, free WiFi

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

In-room safe, desk, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | In-room safe, desk, iron/ironing board, free WiFi

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Headliner Suite

Headliner Suite | In-room safe, desk, iron/ironing board, free WiFi

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King - ADA

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Poolside King

  • Sleeps 2

King Bed

  • Sleeps 2

View all photos for Poolside Two Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Poolside Two Queen Beds

  • Sleeps 4

View all photos for Deluxe King

In-room safe, desk, iron/ironing board, free WiFi

Deluxe King

  • Sleeps 2

ADA Two Double Room

  • Sleeps 4

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About this property

The Phoenix Hotel

Hotel with an outdoor pool, 7-minute walk to Bill Graham Civic Auditorium
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking and concierge services. Housekeeping is available on request.
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at The Phoenix Hotel. During your stay, you're just a quick walk from Bill Graham Civic Auditorium. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy pool views while dining at Chambers
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Bill Graham Civic Auditorium and a 4-minute drive from Moscone Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at The Phoenix Hotel. For a fee, parking is available.

This 3-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Chambers – This poolside restaurant only serves dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number 016235201001

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 1004 reviews
Rating 8 - Good. 202 out of 1004 reviews
Rating 6 - Okay. 65 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
retro staff friendly rooms clean quiet bed and linens swell
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff ! Exceptional in fact . All employees I interacted with only exuded business ethics to the next degree. I would highly recommend staying here ! Amazing functions and events.
Stayed 2 nights in Oct 2025

2/10 Terrible

barbra

Disliked: Cleanliness
It’s not good
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLASSIC HOTEL
Stayed 2 nights in Sep 2025

6/10 Okay

Bradley

Liked: Staff & service
Sad to see this place closing down
Stayed 5 nights in Sep 2025

10/10 Excellent

Garrett

Stayed 2 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit.
Stayed 3 nights in Sep 2025

6/10 Okay

Elizabeth, Arvada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. We had some really loud neighbors and they moved us as soon as we mentioned it. They also saved us a parking spot during the concerts. They really went above and beyond! The downside - the place is old and walls are thin so you hear everything. We just didn’t sleep great at all. The area around the hotel is rough. Human feces on the sidewalk, really dirty. The upside - the staff, and the vibe of the hotel is rad. We loved the courtyard and all the plants.
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location, nice staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing history, great facilities, great price and, most of all, friendly staff made this a fantastic experience. Thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Kent

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing!!!!! Rooms and entire hotel very clean!!! POOL NICE AND WARM!
Stayed 5 nights in Sep 2025

10/10 Excellent

Luke

Stayed 3 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Sep 2025

10/10 Excellent

Cheuk Yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place feels safe to be in

Staff was super helpful during our stay. The room is clean and tidy, no air con but there are fans for ventilation, bathtub is a bit worn out but overall we had a pleasant time.
Stayed 1 night in Sep 2025

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Darbi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is iconic ! It should be saved at all cost! We overcoat!
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Thea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great! Safe. Awesome staff. Very convenient to public transportation. Will definitely stay again. Close to amazing restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Phoenix. The desk clerks were friendly and the property beautiful. The room was large and the bed very comfotable. I hope to return soon.
Stayed 6 nights in Sep 2025

6/10 Okay

Elmer Dominguez

Travelled with family
Liked: Staff & service
Not now
Stayed 3 nights in Sep 2025

10/10 Excellent

Noah

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a great stay, staff was very friendly and welcoming and Collin the receptionist was a gem! The pool is great and rooms are clean and cozy. Would 100% stay again. Thank you to all the staff!!
Stayed 2 nights in Sep 2025