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Hotel Kreuz & Post

4.0 star property

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Photo gallery for Hotel Kreuz & Post

Sun deck
Hiking
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Front of property
Panoramic Suite, Balcony (Eigerview) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Spa

Explore the area

View in a map
Dorfstrasse 85, Grindelwald, BE, 3818
  • Place, Sportzentrum Grindelwald
    ‪2 min walk‬
  • Place, Grindelwald - Wengen Ski Area
    ‪2 min walk‬
  • Place, First Cable Car
    ‪9 min walk‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior double room Eiger View with balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior double room Eiger View with balcony

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe double room Eiger View with balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe double room Eiger View with balcony

  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite, Balcony (Eigerview)

Panoramic Suite, Balcony (Eigerview) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Panoramic Suite, Balcony (Eigerview)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Room amenity

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Eiger View Panoramic Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Eiger View Panoramic Suite

  • Sleeps 3

View all photos for Superior Double Room Eiger View With Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room Eiger View With Balcony

  • Sleeps 2

View all photos for Deluxe Double Room Eiger View with Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room Eiger View with Balcony

  • Sleeps 3

View all photos for Standard Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 3

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Single Room

  • Sleeps 1

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About this property

Hotel Kreuz & Post

Family-friendly hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site.
Hotel Kreuz & Post offers 42 accommodations with minibars and a safe. This individually decorated accommodation includes desks. Cable televisions are provided.

Bathrooms include baths or showers, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Kreuz & Post. During your stay, you're just a quick walk from Bussalp. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a steam room, a sauna and a golf driving range
  • Steps from Bussalp and Indoor Rope Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kreuz & Post offers its guests a full-service spa and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A rooftop terrace, a library, and an arcade/games room are also featured at the family-friendly Hotel Kreuz & Post.

This 4-star Grindelwald hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Kreuz Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Challistübli – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Kreuzstübli – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Apero-Bar – On-site bar. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CHF 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of CHF 65; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Apero-Bar
  • Challistübli
  • Kreuz Restaurant
  • Kreuzstübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Children's club
  • Designer stores
  • Ecotours
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Library
  • Optional golf privileges
  • Playground
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1899
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 6 November and 24 November.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 240
  • New Year's Eve (31 December) Gala Dinner per child: CHF 85.00 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Pet fee: CHF 25.00 per pet, per night
  • Rollaway bed fee: CHF 120.0 per day
  • Hosted evening meal: CHF 65

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Kreuz & Post
Hotel Kreuz & Post Grindelwald
Kreuz Post
Kreuz Post Grindelwald
Hotel Kreuz Post Grindelwald
Hotel Kreuz Post
Hotel Kreuz And Post
Hotel Kreuz & Post Hotel
Hotel Kreuz & Post Grindelwald
Hotel Kreuz & Post Hotel Grindelwald

Hotel Kreuz & Post Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 386 reviews
Rating 8 - Good. 130 out of 386 reviews
Rating 6 - Okay. 34 out of 386 reviews
Rating 4 - Poor. 5 out of 386 reviews
Rating 2 - Terrible. 1 out of 386 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ajay, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the train station. Very convenient for all things Grindelwald.
Stayed 1 night in Sep 2025

10/10 Excellent

Rahul, Dublin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent two-day stay at this fantastic hotel was truly unforgettable. Nestled conveniently close to major transport links and the main town area, it made getting around incredibly easy. Despite its central location, the hotel offered a serene breathtaking views. We stayed in a spacious loft-style room that featured a private balcony overlooking the majestic Eiger. The unobstructed views of the rolling hills and towering peaks were absolutely mesmerizing, especially from the high vantage point of our room. It was a perfect spot to unwind and soak in the natural beauty. While parking was a bit challenging, the hotel provided a designated lot and a convenient area for loading and unloading, which effectively minimized any hassle. Overall, our experience was exceptional. The combination of spectacular scenery, comfortable accommodations, and prime location left us very happy with our stay. Highly recommended for anyone looking to enjoy the best views and easy access to local attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heng-Chih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and fun duplex room

The location was incredibly convenient—just steps from the train station and within easy walking distance to restaurants and gondolas. Our room was fantastic: a spacious duplex with 1.5 bathrooms and a stunning view, which made our stay both fun and comfortable. However, the elevator and hallway were quite narrow, which made it a bit tricky to maneuver our stroller and luggage. As for breakfast, it was decent, though nothing particularly memorable.
Stayed 2 nights in Sep 2025

8/10 Good

Manikkavelan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, views, family friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and great location

Hotel was fantastic. Extremely friendly staff, fantastic breakfast, right next to the train and all the shops and restaurant. Perfect for mountaineers visiting Grindelwald.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place right next to train station

This was a great place to stay. Perfect location right next to the train station. Front desk was extremely friendly and helpful. The sauna was super. And the included breakfast was excellent, too. A great deal for Grindelwald, as well.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We picked this hotel in part because it said it has air conditioning. We found out it only has it in two super expensive rooms. I find that to be very dishonest. They said ...who said we have AC? Only all the hotel sites in the general information section and your own online answers about the property
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and staff are extremely helpful! The view from the terrace is breathtaking. The single room I was in was not as updated at the one pictured here on Expedia, but it was still nice. There wasn’t air conditioning and I was on the 4th floor during their “heat wave” in August, so it was hot when trying to sleep at night. I did finally think to ask the front desk for a fan on the third night, and thankfully they provided a nice Dyson oscillating fan, which helped. The complimentary breakfast each morning has many fabulous options, which was much appreciated. Note, they don’t typically use ice in Switzerland, so there aren’t ice machines, therefore you must request ice from the restaurant when it is open.
Stayed 6 nights in Aug 2025

10/10 Excellent

James, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. The rooms are small - but that is pretty typical in Europe. It was a little hot since we came during a heatwave and it does not have air conditioning, but the evenings were cool, and we could leave the patio door open for relief. It does get a little noisy in the early morning because that's when traffic starts to pick up. It is conveniently located right across the street from the train station. The 2nd floor restaurant was great - breakfast (buffet) was included, and we ate on the beautiful patio every morning. Breakfast was good and had all that you expect (fruit, cheese, meats, eggs, pancakes, etc.). Including rice and miso soup with tofu for Asian guests, I assume. We also had dinner there one night, and it was very good. My wife says the steak with chimichurri was the best she's ever had. And she's not a meat-eater. Staff were super friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, very welcoming
Stayed 3 nights in Aug 2025

10/10 Excellent

Hoi Ni Hele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel with 5 stars staffs, very helpful, patient and polite brilliant view with great buffet breakfast, great restaurants around as well
Stayed 2 nights in Aug 2025

10/10 Excellent

Hanyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
booked two stardard rooms but one was a bit small.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2025

8/10 Good

Wenhui

Stayed 1 night in Jul 2025

8/10 Good

Sandrah, Burlington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was right at the last train stop. Beautiful rooms beautiful scenery loved the breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR, KISSIMMEE

Liked: Cleanliness, staff & service, property conditions & facilities
Its was very nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel and experience of our vacation. Hopefully someday we can visit again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shafi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk 1 min from the rail station. Very good breakfast. Lots of options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Loved the spa area. Friendly, helpful staff. Perfect location. Room service was delicious!
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location with nice views from the balcony. Easy walk to the Main Street of Grindelwald as well as the gondola for First and the gondola to the Jungfrau. Staff was very friendly and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

katuzka

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very very comfortable and great location in a Magical City.
Stayed 2 nights in May 2025

8/10 Good

Henry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for my needs

The hotel was perfect for my needs; great location, friendly staff, good facilities and good F&B facilities. Service in the restaurant was very mixed however.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay in two years. The location is excellent, but the friendly staff, the rooms, and the dining areas also very nice.
Stayed 4 nights in Feb 2025