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Central Park Hotel

3.0 star property

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Photo gallery for Central Park Hotel

Daily full breakfast (GBP 15 per person)
Bar (on property)
Reception
Deluxe Double Room (Windowless) | In-room safe, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
49/67 Queensborough Terrace, London, England, W2 3SS
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Buckingham Palace
    ‪8 min drive‬
  • Place, Piccadilly Circus
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed Newly Refurbished

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed Newly Refurbished

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Original Double Room

Original Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Original Double Room

7.2 out of 10
Good
(134 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Original Single Room

Original Single Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Original Single Room

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (Windowless)

Deluxe Double Room (Windowless) | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room (Windowless)

7.0 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds Newly Refurbished

Superior Twin Room, 2 Twin Beds Newly Refurbished | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds Newly Refurbished

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room Newly Refurbished

Executive Room Newly Refurbished | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room Newly Refurbished

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Cosy Double Bed *Newly Refurbished

In-room safe, iron/ironing board, free WiFi, bed sheets

Cosy Double Bed *Newly Refurbished

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Executive Room Newly Refurbished

In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Executive Room Newly Refurbished

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room *Newly Refurbished

Single Room *Newly Refurbished | In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room *Newly Refurbished

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room *Newly Refurbished

Triple Room *Newly Refurbished | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room *Newly Refurbished

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Original Twin Room

Original Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Original Twin Room

7.0 out of 10
Good
(55 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Original Triple Room

Original Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Original Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Central Park Hotel

Hotel with a bar, near Hyde Park
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site.
Central Park Hotel offers 315 accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Central Park Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 2-minute drive from Hyde Park and 8 minutes from Buckingham Palace
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Central Park Hotel.

This London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 24 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a national park

Accessibility

  • No lift
  • Smooth flooring in public areas

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Mini-fridge

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Renovations and closures

The property will be renovating from 18 September 2023 to 31 August 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 10 for children
  • Nearby parking fee: GBP 24 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Central Park Hotel
Central Park Hotel London
Central Park London
Central Park Hotel London, England
Central Park Hotel Hotel
Central Park Hotel London
Central Park Hotel Hotel London

Reviews

Central Park Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 647 out of 2187 reviews
Rating 8 - Good. 706 out of 2187 reviews
Rating 6 - Okay. 434 out of 2187 reviews
Rating 4 - Poor. 215 out of 2187 reviews
Rating 2 - Terrible. 185 out of 2187 reviews

Reviews

4/10 Poor

Natalie, Jersey city

Liked: Cleanliness, amenities
Disliked: Staff & service
Customer service is terrible. Horrible Management.
Stayed 4 nights in May 2025

6/10 Okay

Mark

Disliked: Property conditions & facilities
Nice hotel. Descent room and large. But as of June 2025 it is a major construction site. I missed that notice but the value was good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Brenda, Tulsa

Travelled with family
If you value communication, steer clear of this hotel. I attempted to reach them multiple times due to flight delays, late check in and then canceling the reservation because we did not make it to London. I never got any response!!! Expedia reached out to try and get a refund or a credit for the missed days at another time and they didn’t respond to them in a timely manner and then would not offer any compensation. Very poor customer service!
Stayed 4 nights in Jun 2025

6/10 Okay

Hazel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great Staff but Double Room - No Windows!!

We had 2 rooms, our twin room was of good quality, our double room was in the lower basement with no windows. We paid more for the double room and received a room that was not suitable. Reception staff were great though, very helpful and very friendly.
Stayed 1 night in Jul 2025

8/10 Good

Darren

Stayed 1 night in Jul 2025

4/10 Poor

Tilly

Stayed 1 night in Jul 2025

6/10 Okay

Roosevelt

Liked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, amenities
The property is in the process of being renovated. The refurbished rooms are excellent and the staff very friendly. Plenty of choice for breakfast. We have booked again for our next London trip.
Stayed 2 nights in Jun 2025

2/10 Terrible

LisaAshley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Summary of Key Issues: Poor front desk attitude when we arrived slightly before check-in time Luggage storage appeared disorganized and unsafe We were issued two different rooms already occupied by other guests One incident involved a naked guest, which was extremely inappropriate and distressing for our young grandchild Room was clean, but the hallway was very noisy due to inconsiderate guests No phone in the room, forcing us to use our own mobile and international credit to call for help — with no answer Breakfast was sparse, poorly managed, and not delivered even after a long wait No follow-up or compensation from hotel management despite multiple complaints Expedia advised that no refund would be given, which added to our disappointment Final Thoughts Although the hotel’s location is good and the room we eventually stayed in was clean, these are basic expectations — not bonuses. What really matters in hospitality is how a hotel treats its guests, handles mistakes, and ensures safety, privacy, and service — especially when families and children are involved. This hotel failed at nearly every level of guest care. We encountered multiple service breakdowns and a complete lack of urgency or responsibility from management. I would strongly discourage families or solo travelers from staying here unless significant changes are made to how rooms are managed and how guests are treated.
Stayed 2 nights in Jun 2025

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location is great, walkable to transport and local shops/restaurants/parks. Rooms very compact but well designed. Towels need upgrading, very small and thin. Would stay again in king exec room or above. Bathroom (including toilet area) was very tight. Check first if an issue.
Stayed 6 nights in Jun 2025

8/10 Good

Jamie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Great location, pleasant staff, 1 star otherwise

Great location for Hyde Park. Advertise new rooms but I stayed in both a Mezzanine and Family room. No sign of any recent decor. In fact small, dated, cramped. Staff friendly.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Think micro living

Very pretty and modern room, but tiny! Would be ok for a 1 night stay. We stayed in a room with a double and single bed. There was an awkward support wall between the two, so not much space to move around. The bathroom was tiny and water from the sink or shower would end up everywhere. The corridors are so narrow and the lifts tiny, so walking with a compact stroller and a suitcase was challenging. No basics like face cloth, cotton face pads, etc. which we needed as we packed light. Also no phone in the room - you what’s app reception but sometime don’t get a response for hours. Good proximity to train stations, Kensington park, restaurants and grocery stores. Overall very pretty but too small for longer stays.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gail

Liked: Cleanliness
Lovely
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellect and on a good bus route into oxford st area
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Good Price

Clean, comfortable room with air con and reasonable price for London.
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Jul 2025

4/10 Poor

Tehmeena

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible hotel, we booked 2 rooms of which room 1 had sofa & room 2 didn’t. No charger points at bed. No AC even with temperatures above 30 degrees. TV wasnt Visible when in bed. Bathroom was very basic & tiny. Asked for ironing facilities & was given a very wobbly table which didn’t have much height hence had to bend down. There was some was construction work going on & could her hear loud banging & drilling starting before 8am. On our last day the only lift that worked we was supposed to take us a level up, went half way jerked & fell down to the bottom & which was very scary & no lights. We pressed the alarm button but no one came. Eventually the door opened with lift not fully on ground but management didn’t seem bothered.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Stayed 1 night in Jul 2025

4/10 Poor

Amanda

Disliked: Cleanliness, amenities, property conditions & facilities
the room i thought i booked was not the room i got. the photos are from what they are supposed to look like after the construction is done but inside was horrible. it was a room straight out of an 1980s hotel. it was super hot, not working AC, the tv didnt work either, super small room even for european standards and it just left me in a general feeling of being unsafe.
Stayed 1 night in Jul 2025

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good staff clean and tidy
Stayed 2 nights in Jun 2025

8/10 Good

Penny

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The location of the hotel was excellent- right across from Kensington Park and 2 block over from the high street, and had good access to transport. Room for 3 also had good semblance of privacy. Hotel room had just been renovated so it was very clean with in room coffee & tea. Bed was quite hard and there was no where to put clothes: few hangers in the open closet, no drawers, no hooks and only 1 chair in a room that slept 3.
Stayed 3 nights in Jun 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Convenient location.

Building is under renovation. Construction starts early. Our room had not yet been updated. Bathroom was quite cramped. One of the lifts was out of order. Very convenient to the Tube, Kensington Gardens, and the V & A. Restaurants and stores nearby.
Stayed 4 nights in Jun 2025

2/10 Terrible

smital

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Avoid these guys like a plaque. Nash the hotel manager is untrustworthy. He lies makes false promises and doesn’t keep to them. They also don’t abide by their obligations and almost certainly charge you as soon as you book. They also misrepresent the size of the room and bed. If you want to sleep in - think again because construction works start on the building before 9 am it goes on the whole day. Majority of the building is wrapped in scaffolding which they don’t inform you about. Stay away
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will be much better once renovations are done. The staff was friendly and helpful. Very close to tube and busses.
Stayed 4 nights in Jun 2025