Aparthotel

Chelsea Cloisters Serviced Apartments

Property class: 3.5

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2 Bedroom  Apartment (1 double bed,1 single bed, and 1 sofa bed) | In-room safe, individually decorated, individually furnished
Penthouse | Living area | Flat-screen TV
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Parking available
  • 24/7 front desk

Explore the area

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Sloane Avenue, London, England, SW3 3DW
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Harrods
    ‪9 min walk‬
  • Place, Hyde Park
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Studio, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

1 Bedroom Apartment (1 double bed and 1 sofa bed)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Penthouse

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Penthouse Two Bedroom Apartment

  • Sleeps 5

Executive Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Two Bedroom Apartment (Double, Double & sofa bed)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

Two Bedroom Apartment (Double, Twin & sofa bed)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bed

Studio

  • Sleeps 2

Executive Studio Room

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 3

Two Bedrooms Apartment

  • Sleeps 4

Similar properties

About this property

Chelsea Cloisters Serviced Apartments

Along with self parking, this smoke-free aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. A washer/dryer, free WiFi and a portable fan are among the other amenities available to guests. Weekly housekeeping is available.
Chelsea Cloisters Serviced Apartments offers 250 accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a weekly basis.

Our customers tell us they can't get enough of Chelsea Cloisters Serviced Apartments's great location. During your stay, you're just a quick walk from Sloane Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services. This comfortable aparthotel has 250 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Sloane Square and Natural History Museum
Chelsea Cloisters Serviced Apartments offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chelsea Cloisters Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3.5-star London aparthotel is smoke free.


Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 45 per day)
  • Limited on-site self parking

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • 5 steps to reach entrance
  • Lift (90 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a business district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 250 units
  • 9 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 45.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Property is also known as

Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London

Chelsea Cloisters Serviced Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 520 out of 2449 reviews
Rating 8 - Good. 837 out of 2449 reviews
Rating 6 - Okay. 545 out of 2449 reviews
Rating 4 - Poor. 286 out of 2449 reviews
Rating 2 - Terrible. 261 out of 2449 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, room comfort
Comfortable, modern, and well thought-out! We had a lovely stay in this clean and stylish apartment. The bedroom was cozy and inviting, with soft linens and a minimalist design that felt both relaxing and upscale. The studio layout was impressively efficient—everything we needed was right at hand, from the compact kitchenette with all the essentials (microwave, kettle, toaster) to the dining area that doubled as a great spot to unwind. The bathroom was spacious shower and elegant marble-style tiles that gave it a spa-like feel. Overall, the space was thoughtfully arranged and perfect for a short city break. A few tiny touches could elevate it even further (perhaps a splash of color and repainting the walls), but we were genuinely pleased and would happily return!
Master bedroom
Living room
Wet room
Stayed 1 night in Jan 2026

10/10 Excellent

Muredach

Stayed 1 night in Jan 2026

6/10 Okay

Alicia

Travelled with family
Disliked: Amenities
The lifts are terrible. Too small, too slow and not enough of them. We would have appreciated daily housekeeping rather than every 3 days.
Stayed 6 nights in Dec 2025

6/10 Okay

Ian

Liked: Cleanliness, amenities
The room was ok but didn’t like the mould or fungus that was on the bottom of the bath had to keep door open so I couldn’t see it
Stayed 2 nights in Dec 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stuart

Stayed 15 nights in Dec 2025

8/10 Good

Maizy

Travelled with family
Apartment was spacious but a little dated. Windows only holding on by one section, black mold in the bathroom. Certainly wasn’t what was pictured.
Stayed 7 nights in Dec 2025

2/10 Terrible

Paul

Stayed 1 night in Dec 2025

8/10 Good

Julian

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Nicolas

Stayed 2 nights in Dec 2025

8/10 Good

Dani

Stayed 2 nights in Dec 2025

6/10 Okay

Beryl

Travelled with partner
Liked: Cleanliness
Good management of Chelsea Cloisters overall with friendly staff, except the main elevators in the lobby were closed! Apparently been like that for several months which was a disgrace. There were two other elevators around the back quite a distance and up and down stairs from the lobby. We are in our 80's and with with three suitcases and hand luggage this was not acceptable. Once out of the elevator on the 4th floor we had a walk of .21 of a mile which was again unacceptable. I don't know whether the apartment was owned by a third party and then rented out to you or whoever but there some issues. The furniture was definitely basic and there was no small coffee type table in the living room so one had to put cups and glasse on the floor! After my repeated complaing the lobby staff finally got a small table for us. There was a table lamp but stuck behind the TV---there was nowhere tp put it---wierd! Very small kitchen with room for one person, bathroom and shower were fine and the bedroom was very small, one cupbord only. For the $ we had paid it really was not very acceptable value and we won't be returning. How do I get a refund please? Beryl Edney PS pretty good location for shops etc.
Stayed 12 nights in Nov 2025

10/10 Excellent

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at Chelsea Cloisters and we were very pleased with our room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Bettina, Boulder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value, convenient versus a hotel. Everything up to standard.
Stayed 2 nights in Nov 2025

10/10 Excellent

BENJAMIN

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Great location, excellent price, and the newly refurbished apartment was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities
Reception staff were pleasant and efficient. Room was basic but exactly what we expected . We had a late check out and surprisingly no one came to chap us until bang on leaving time (most hotels get this so wrong)
Stayed 2 nights in Dec 2025

8/10 Good

Sarah Louise

Business traveller
Liked: Cleanliness, amenities
Great location. Local amenities. Front desk staff were great.
Stayed 2 nights in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, room comfort
Clean room fresh towels spotless kitchen.
Stayed 1 night in Dec 2025

8/10 Good

Hugo

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, amenities
Great location, good quality and value for money in London
Stayed 1 night in Nov 2025

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and bright. The bed was comfy and on the 8th floor it was nice and quiet. Kitchenette was good and well equipped - bette than I had expected. The corridors to the room were ok but a touch dystopian. As a burly dude I was fine but could be intimidating if you are more vulnerable. The main front lift being broken was a pain as you could only use the back one, which was small and happened to be very far from my room. I was only there one night and things break so it may be fixed by now. Staff were super friendly and helpful.
Bathroom - clean and good water pressure. Towels good too
Small kitchenette.
Main room
Slightly dystopian corridor
Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
We were booked elsewhere and it was cancelled short notice. Expedia rebooked this, which was quite a bit more above budget. Unfortunately it is in need of some basic upgrades. Please see photos, but very rusty and dirty windframes, mold on wood, the lumpiest pillows, and quite noisy at night with Lorrie’s/vans parked outside at 3am. Shame bc it has potential.
Stayed 2 nights in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Joyce

Liked: Cleanliness, amenities
Chelsea cloisters is a good location when visiting Royal Brompton hospital. The room was clean and had all the necessary facilities
Stayed 1 night in Nov 2025