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Hyatt Regency London Albert Embankment

4.0 star property

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2 restaurants, breakfast, lunch, dinner served; British cuisine
2 restaurants, breakfast, lunch, dinner served; British cuisine
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Gym
  • Room service

Explore the area

View in a map
10-11 Albert Embankment, London, England, SE1 7TP
  • Place, Thames River
    ‪1 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Place, London Eye
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Courtyard View

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View (High Floor)

Room, 1 King Bed, Courtyard View (High Floor) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Courtyard View (High Floor)

8.8 out of 10
Excellent
(30 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, River View (High Floor)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, River View (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View (High Floor)

Deluxe Room, 1 King Bed, River View (High Floor) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Room, 1 King Bed, River View (High Floor) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (High Floor)

9.0 out of 10
Wonderful
(24 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium Room, 1 King Bed (High Floor) | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, Balcony, River View

Executive Suite, Balcony, River View | Premium bedding, minibar, in-room safe, desk

Executive Suite, Balcony, River View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Regency London Albert Embankment

Riverwalk hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space and concierge services.
Hyatt Regency London Albert Embankment offers 142 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 23-cm LCD televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency London Albert Embankment. During your stay, you'll be within walking distance of The Oval. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy British cuisine at Potus Bar & Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the local sightseeing and the helpful staff
  • 14 minutes by foot from The Oval and a 3-minute drive from Imperial War Museum
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Regency London Albert Embankment.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Potus Bar & Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mezemiso – This restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Mezemiso
  • Potus Bar & Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,130 square feet of conference space
  • 2 meeting rooms

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Grab bar in shower
  • Lift
  • Magnifying mirror
  • Raised toilet seat
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-cm smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 26.00 per person
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza London Albert Embankment Hotel
Crowne Plaza Albert Embankment Hotel
Crowne Plaza London Albert Embankment
Crowne Plaza Albert Embankment
Crowne Plaza London - Albert Embankment England
Crowne Plaza Albert Embankmen
Crowne Plaza London Albert Embankment
Hyatt Regency LONDON ALBERT EMBANKMENT Hotel
Hyatt Regency LONDON ALBERT EMBANKMENT London
Crowne Plaza London Albert Embankment an IHG Hotel
Hyatt Regency LONDON ALBERT EMBANKMENT Hotel London

Hyatt Regency London Albert Embankment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 995 reviews
Rating 8 - Good. 223 out of 995 reviews
Rating 6 - Okay. 52 out of 995 reviews
Rating 4 - Poor. 22 out of 995 reviews
Rating 2 - Terrible. 17 out of 995 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay in.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lily

Stayed 1 night in Aug 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Great and accessible location.
Stayed 5 nights in Aug 2025

10/10 Excellent

Eunmi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant and comfortable stay here. The staff were friendly, and the food at the restaurant was excellent.
Stayed 8 nights in Aug 2025

10/10 Excellent

Reid C

Stayed 5 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Susan

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Wait most of day for room to be ready, was suppose to have view of garden or city view was horiwas wall of building couldn’t see a thing except cement wall!
Stayed 1 night in Aug 2025

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is absolutely perfect! It is walking distance to Big Ben, Parliament, museums, etc. Additionally, it is located along the beautiful Albert Embankment, providing a spectacular view of the Thames River!
Stayed 5 nights in Jul 2025

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful.
Stayed 4 nights in Aug 2025

8/10 Good

Niroshini, seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a high floor courtyard view room with breakfast. The room we were given faced the wall of the building next door, and the room layout was crowded. We requested a different room and got one on lower floor which was slightly better. The bed is more of an American queen size. Overall it was a good room. When checking out, they tried to charge for breakfast which was already included in the price I paid. Breakfast is ok…we ate for 2 days and it was mostly the same menu. It’s about 30-40minutes walk from the touristy landmarks.
Stayed 3 nights in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you expect

Good location. Surprisingly quiet in the room from the outside noise. Overpriced for what is was though. Just a standard hotel in London
Stayed 1 night in Aug 2025

8/10 Good

Sang Eun, Northbrook

Liked: Cleanliness, property conditions & facilities
Breakfast buffet was great, but it was the same things for the 5 days that I stayed. I thought the food could vary a bit more from day to day.
Stayed 5 nights in Aug 2025

10/10 Excellent

laurence r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
our first room on the 12th floor was very small with no view and no storage. we were moved to a larger room on the 1st floor and the rest of our stay was excellent. exercise room is tiny but efficient. didn't know about the scenic elevator until we were leaving. quiet location. decent walk to the underground. not a lot to do in the area but so much to do elsewhere.
Stayed 7 nights in Jul 2025

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, very proffessional
Stayed 3 nights in Jul 2025

10/10 Excellent

gurdip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service, the staff are friendly and kind. The rooms are very clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shelly Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t very fond of the area as it was not conveniently located close to restaurants and shopping but the doorman was excellent and provided superb service.
Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 day London stop

The front desk staff was terrific. Always happy to help with directions, taxis or advice on where to catch a quick bite locally for breakfast. Jay was particularly kind and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Within walking distance to the Houses of Parliament and the Eye of London. Very luxurious inside. Excellent housekeeping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a great place to stay if you’re visiting London. It’s within walking distance to the Underground and major landmarks like Big Ben and the Palace of Westminster.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river frontage and views. Staff was excellent and very attentive. Nice restaurants within walking distance nearby.
Stayed 3 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Room was very nice, can't be faulted, very quite so got plenty of sleep. Staff could do with some training on how to welcome and smile at guests. Must have walked into that hotel 8 - 9 times during my stay, only 1 staff member ever greeted me with a hello the rest just kept their heads down. And seriously, why are you charging £2 for a bar of chocolate? Is the price your charging per night not enough? There's a Tesco 2 minutes down the road and you're trying to scrap every penny out of your customers, not even buscuits with the tea. Oh and another thing that seemed to have been too much bother for the staff was to take my bag up to my room when I dropped it off. When I've stayed overseas they've always just put my bag in my room for me. To be fair that's not a unique criticism of this hotel, but if you want to stand out and go the extra mile for their customers then try doing things like that.
Stayed 4 nights in Jul 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, amenities
The hotel itself is clean and good looking but the staff are disconnected and are only helpful if you insist on getting their help. They don’t ask if they can help you with something…like a taxi or recommendations. I have stayed in many international locations where the staff go above and beyond to make your stay a special one. This is not that kind of place…if you are looking for anonymity …this is your place.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Staff are very nice. Good service
Stayed 6 nights in Jul 2025