3 Aug 2023 by Ben Howlett
Dear Omar,Thank you for taking the time to leave feedback about your time with us at the Royal Garden Hotel. We are overjoyed with your 5/5 experience, and that you recommend us for family stays.We hope to welcome you back very soon!Warmest regards,
14 Mar 2023 by Anna
Dear Simone,Thank you for your awesome feedback , we look forward to your next stay us.Take care
17 Oct 2022 by Debra
Dear Stephen,Thank you for taking the time to share such a lovely review following your recent stay with us. The team will be delighted to hear your comments and will be pleased you enjoyed the beautiful views from your room.We hope to welcome you back soon.Kind regards,Debra
13 Jun 2022 by Debra
Dear Steven, Thank you for your feedback. I hope that the refund has come through. Should you require any further assistance, please email: feedback@royalgardenhotel.co.uk Warm regards, Debra Fernandes
11 Oct 2023 by David
Dear Birgit, thank you for the amazing review and feedback. We are pleased to have you back with us. We hope to have you back again anytime. Kind regards, David
21 May 2023 by David
Dear Eugen, thank you for your review and feedback. We are glad that you enjoyed your the room, as well as the service provided by the team. Kind regards, David
14 May 2023 by Izel
Dear Charlotte, thank you for giving us a perfect rating! We're very pleased that you enjoyed your stay and looking forward to see you again very soon! Warm regards, Izel
27 Feb 2023 by Debra
Dear Aine, thank you for your review. We hope to welcome you back to the Royal Garden Hotel next time you're travelling to London. Kind regards, Debra
24 Oct 2022 by Debra
Dear Daniel,Thank you for your review following your recent stay with us. We strive to offer exceptional service to our guests and we're sorry that this does not appear to be the case on this occasion.We hope you will choose to stay with us again in the future.Kind regards,Debra
22 Aug 2022 by Debra
Dear Guest,Thank you for your feedback.It was good to learn that you found our team to be friendly and helpful.Your comments regarding fitness facilities have been brought to the attention of Management.Room Service is available from 6.00am in the morning to 3.00am the following morning. We are sorry if this wasn't clearly communicated during your stay.We hope to welcome you back on a future occasion.Warm regards,Debra Fernandes
Royal Garden Hotel offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge)
Royal Garden Hotel offers 394 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Royal Garden Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
