Skip to main content
Beginning of main content
 Lugano •1 Room
 Lugano • 1 Room
Book online or call 044 511 21 42 Phone Number

Hotel San Carlo

2-star property
28 Via Nassa, Lugano, 044 511 21 42
Choose Dates
4.1 out of 5
Very good!
See all 32 ebookers Reviews

"For the price and certainly the location this family friendly hotel l recommend; staff are welcoming and helpful as well. The rooms are slightly date ... " More

By a verified traveller on Tue 15 Oct 2019

Points Of Interest

View all on Map

Enter dates to see availability

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 125* Per night/room 20 May - 21 May

Comfort Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Double Room, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel San Carlo, you're just a quick walk from Via Nassa. Free WiFi in public areas and breakfast (surcharge) are available.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include luggage storage
  • Just a 5-minute walk from LAC Lugano Arte e Cultura and 6 minutes on foot from Parco Ciani
  • Pets welcome for a fee (restrictions apply)

Hotel San Carlo ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel San Carlo

Everyone (13) Couples (6) Family (4)
5 out of 5
-

Posted by on 17 Aug 2022

Was this review helpful to you?
Comment from Hotel Management

22 Aug 2022 by Team Hotel San Carlo

Dear Florencia,Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us your score, which for us is a very important stimulus to continue to improve and give our valued guests the best.We hope to welcome you back to our hotel.We send you our best regards,

4 out of 5
For the price and certainly the location this family friendly hotel l recommend; staff are welcoming and helpful as well. The rooms are slightly dated but charming, a little bit of paint here and there is peeling back but this reflects on the overall price.

Posted by on 15 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

16 Oct 2019 by Sara

Dear Mr Mark, We really thank you for your recent stay and your positive feedback. It was a truly pleasure to be at your disposal. We are glad to hear that accommodation and services were to your liking. We really hope to see you again in Lugano. Best regards, Sara Monga Reception

3 out of 5

Posted by on 2 May 2024

Was this review helpful to you?
Comment from Hotel Management

7 May 2024 by Fouzia, reception

Dear ,Thank you very much for choosing our hotel for your stay and for the feedback.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo

5 out of 5
Sehr schönes Zimmer und sehr gute Lage

Posted by on 1 Mar 2024

Was this review helpful to you?
Comment from Hotel Management

2 Mar 2024 by Fouzia, reception

Dear Patrick,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo

3 out of 5
Baumaterial vor Zimmertüre, über sichtbar Renovation nötig!!!

Posted by on 4 Feb 2024

Was this review helpful to you?
Comment from Hotel Management

5 Feb 2024 by Fouzia, reception

Dear SilviaThank you for choosing our Hotel for your stay and for taking the time to provide valuable feedback, it will help us to improve and provide a better experience for our guests. We are deeply sorry that your experience did not meet your expectations. Therefore, we are sorry for the inconvenience, your comment will help us to improve and provide a better experience for our future guests.We sincerely apologize for the issues you experienced, and we hope to make this right.Best regards,Team Hotel San Carlo

3 out of 5
Für den Preis habe ich nicht viel erwartet. Die Wände waren aber so dünn, dass mal alles von aussen höre. Wir hatten das Zimmer gleich nebem dem Frühstück, somit war es am Morgen sehr laut.

Posted by on 29 Jan 2024

Was this review helpful to you?
Comment from Hotel Management

29 Jan 2024 by Fouzia, reception

Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo

3 out of 5

Posted by on 15 Jul 2023

Was this review helpful to you?
Comment from Hotel Management

8 Aug 2023 by Fouzia, reception

Dear Lorenz,Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon.Best regards,Team Hotel San Carlo

4 out of 5

Posted by on 23 May 2023

Was this review helpful to you?
Comment from Hotel Management

6 Jun 2023 by Fouzia

Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo

4 out of 5

Posted by on 6 Apr 2023

Was this review helpful to you?
Comment from Hotel Management

27 Apr 2023 by AM

Dear Margrit,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.We hope to see you soon again.Best regards,Team Hotel San Carlo

4 out of 5

Posted by on 19 Jul 2022

Was this review helpful to you?

About the Hotel San Carlo

Location 28 Via Nassa, Lugano, 6900

Property Features

Hotel San Carlo offers its guests a lift. Public spaces have free WiFi. This Lugano hotel is smoke free.

  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (1 km / 0.7 mi)
  • Metro station: Lugano Funicular Station (0.5 km / 0.3 mi)

Room Amenities

Hotel San Carlo offers 20 accommodations with free toiletries and a ceiling fan. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Heating
  • Ceiling fan
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:30 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 per person
  • Pet fee: CHF 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel San Carlo Lugano
  • San Carlo Lugano
  • Hotel San Carlo Hotel
  • Hotel San Carlo Lugano
  • Hotel San Carlo Hotel Lugano

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.ebookers.ch/Lugano-Hotels-Hotel-San-Carlo.h21459404-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lugano-Hotels-Hotel-San-Carlo.h21459404-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ch/Lugano-Hotels-Hotel-San-Carlo.h21459404-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.