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Hotel San Carlo

2.0 star property

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Photo gallery for Hotel San Carlo

Comfort Quadruple Room | Free WiFi, bed sheets
Front of property
Point of interest
Double Room | Bathroom | Shower, free toiletries, hair dryer, towels
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
28 Via Nassa, Lugano, 6900
  • Place, Via Nassa
    ‪1 min walk‬
  • Place, Parco Ciani
    ‪6 min walk‬
  • Place, Palazzo dei Congressi
    ‪8 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪9 min drive‬

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Private Bathroom

Economy Double Room, Private Bathroom | Free WiFi, bed sheets

Economy Double Room, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Living area | 32-inch flat-screen TV with cable channels, TV

Economy Double Room, Shared Bathroom

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Free WiFi, bed sheets

Comfort Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel San Carlo

This smoke-free hotel features express check-out and free Wi-Fi in public areas. Housekeeping is available on request.
Hotel San Carlo offers 20 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Lugano hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlo. During your stay, you're just a quick walk from Via Gottardo. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Just a 5-minute walk from LAC Lugano Arte e Cultura and 6 minutes on foot from Parco Ciani
Hotel San Carlo offers its guests express check-out. Public spaces have free WiFi.

This Lugano hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 240 metres
  • Onsite parking options include a carport

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Outdoors

  • On a lake

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Ceiling fan
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel San Carlo Lugano
San Carlo Lugano
Hotel San Carlo Hotel
Hotel San Carlo Lugano
Hotel San Carlo Hotel Lugano

Hotel San Carlo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 245 reviews
Rating 8 - Good. 103 out of 245 reviews
Rating 6 - Okay. 27 out of 245 reviews
Rating 4 - Poor. 20 out of 245 reviews
Rating 2 - Terrible. 3 out of 245 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and top location.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great town.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice employees
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lohana

Liked: Cleanliness, staff & service, room comfort
Very nice and good location
Stayed 1 night in Mar 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Nice spot to stay 1night
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024
Verified

8/10 Good

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Would definitely stay again
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great front desk team and hotel.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfect, basic, no frills hotel if you need a central location in Lugano.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel!

Great staff. Perfect central location.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet neighborhood! Would stay again :)
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location near the Lugano Lake.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is basic but meets your needs. Staff was very friendly and helpful. It’s location is perfect.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Richard reviewed Hotel San Carlo

location is very good. 5 minutes from the lake, 9 minutes from the train, in the middle of many shops. Clean room and the fan was helpful. Overall very good and I would stay there again.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location!

Wonderful and friendly staffs! Great location! Only disappointed with the aged mattresses
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend it

The location is amazing, staff is very friendly and helpfully.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
The reception staff was very friendly and waited for our arrival. The room was clean and comfortable with a nice bathroom. It was a short 1-2 min walk to the main road where you can see their lake. Easy check-out where you can drop your keys. We would definitely stay here again!
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and warm welcome.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a old hotel but with the necessary stuff to stay to sleep, I like the area because it was close to the lake, famous stores like Gucci,Prada,etc …also is in the middle of the town where you can find a lot of cafes to eat or others restaurants. It was nice to be there.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

ekaterina

Liked: Cleanliness, staff & service
Great staff and messaging service. Room was more than simple but everything worked. Great WiFi conveniently located
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST PLACE TO STAY IN LUGANO! 👌 The reception staff were amazingly helpful. Thank you!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elissabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is dated, like you staying at your Europeans grandparents bathroom vibes. Which in itself is the experience when in Europe! Clean place, amazing spot for convenience without a car. The staff at desk are warming and welcoming!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for such a price
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location good value for the money

Hotel is in a great location one block from the lake a close walk to the Lugano funicular to access the train station. The hotel is not fancy but the service was good and the location provided good value for the money. The front desk person Souvino (sp?) was very helpful upon checkout sort a billing question we had.
Stayed 1 night in May 2018