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Mercure Hotel Berlin City West

4.0 star property

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Photo gallery for Mercure Hotel Berlin City West

Al fresco dining, serves lunch and dinner
Seasonal outdoor pool
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Pool
  • Housekeeping
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
Ohmstr. 4-6, Berlin, BE, 13629
  • Place, Strandbad Jungfernheide
    ‪13 min walk‬
  • Place, Belvedere
    ‪3 min drive‬
  • Place, Mausoleum
    ‪4 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(36 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed

7.8 out of 10
Good
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed

7.8 out of 10
Good
(10 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

7.2 out of 10
Good
(24 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Front of property
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  • Free WiFi
  • Breakfast available
  • Parking available
4.4 out of 5, Excellent, 195 reviews
The price is CHF 53
includes taxes & fees
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About this property

Mercure Hotel Berlin City West

Hotel in Berlin with seasonal outdoor pool and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site. Change of towels is available on request
Mercure Hotel Berlin City West offers 119 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Mercure Hotel Berlin City West. During your stay, you'll be close to Potsdamer Platz. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking and extended parking
  • Enjoy Regional cuisine while dining at WEINLOUNGE
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 12 minutes by car from Potsdamer Platz and 5 minutes from Messe Berlin
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Mercure Hotel Berlin City West. Self parking is free.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
WEINLOUNGE – This restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
WEINLOUNGE BAR – This bar serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • WEINLOUNGE
  • WEINLOUNGE BAR

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 23.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 23.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Berlin City West
Mercure Hotel Berlin City West
Mercure Berlin
Accor Hotel Berlin City West
Accor Hotel Berlin City West
Mercure Hotel Berlin City West Hotel
Mercure Hotel Berlin City West Berlin
Mercure Hotel Berlin City West Hotel Berlin

Mercure Hotel Berlin City West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 255 out of 1003 reviews
Rating 8 - Good. 408 out of 1003 reviews
Rating 6 - Okay. 223 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good stay, the hotel was good but not great but did the job as we were only staying for a few days. Breakfast was good and the staff were all very helpful even with the language challenge
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
Hotel is old and cannot hide it but everything works as expected. Bathroom is a little bit creepy. Room was clean and the staff was nice and helpful.
Stayed 3 nights in Jun 2025

4/10 Poor

Yunus

Disliked: Property conditions & facilities
Das Pool war dreckig, schlechtes Internet und das Bett war unbequem aber gute Mitarbeitern mit gute Leistung
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, staff was great, food was great, rooms were nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Комфортный отель для долгого проживания
Stayed 4 nights in Apr 2025

10/10 Excellent

Shantanu

Stayed 2 nights in Feb 2025

6/10 Okay

Muhibullah

Stayed 5 nights in Jan 2025

2/10 Terrible

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Tatiana

Stayed 3 nights in Sep 2024

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Somewhat outdated but comfortable

Comfortable hotel in West Berlin. This hotel feels past its prime and would need remodeling and a serious paint job. But despite that, rooms are comfortable and the bed is fantastic. There is plenty of parking space in the street near the hotel. And the hotel is located a block away from a delicious bakery named U-Bäck. Downtown Berlin is about 25 minutes away by car. There is also a subway stop next to the hotel. Nice staff.
Stayed 7 nights in Sep 2024

8/10 Good

david

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property run down and in need of a major update .
Stayed 3 nights in Sep 2024

10/10 Excellent

Tatiana

Stayed 6 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness, staff & service
It was great, but the WiFi in the rooms didn’t work
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in for 1 hour and had to book a hotel else where, lock did not work and front entrance all smashed up
Stayed 2 nights in Aug 2024

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff in the evening. He let me park my e-bike in the courtyard and loaned me a phone cable. I can recommend it as a base in West Berlin.
Stayed 1 night in Aug 2024

10/10 Excellent

Leonard

Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great there is 24h checkin, nice staff, comfortable room and great washing room.
Stayed 1 night in Jul 2024

2/10 Terrible

ROBERT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid full through Expedia for 2 rooms 2 nights. The hotel automatically down graded from Junior Suite to double twin cheapest rate rooms, without issuing credit, refused to provide recept upon checking out in person as I asked for it with my dispute purpose comparing to original booking through Expedia. Plus, listing "parking included" IS NOTcorrect. Guests have to find any available street side parking, not provide from the hotel. It seems that the hotel never own any parking spot.
Stayed 2 nights in Jul 2024

8/10 Good

Narinderpal

Travelled with family
Liked: Cleanliness, staff & service, amenities
Area not to look safe at night and also saud parking including but no you have park on rd at your own risk
Stayed 1 night in Jul 2024

8/10 Good

Osamah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shenglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staffs
Stayed 1 night in Jul 2024

8/10 Good

J

Stayed 2 nights in Jul 2024

6/10 Okay

Imdat

Disliked: Staff & service
Does not have own parking lot… hotel has only street parking… I had not a problem in finding a free spot but not sure if I was lucky or it’s always like that.
Stayed 2 nights in Jul 2024