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Best Western Plus Hotel Bern

Property class: 4

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Photo gallery for Best Western Plus Hotel Bern

A bar with stools, a view of a cityscape, and a chandelier.
A hotel room with a bed, a chair, a table, and a lamp.
A historic building with the sign "HOTELBERN" indicating a hotel.
A modern lobby with a reception desk, seating areas, and a wooden accent wall.
An outdoor seating area with tables and chairs, potted plants, and a building with the inscription 'VOLKSHAVS 1914' in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Zeughausgasse 9, Bern, BE, 3011
  • Place, Federal Palace
    ‪2 min walk‬
  • Place, Berner Munster
    ‪6 min walk‬
  • Place, Bern Town Hall
    ‪6 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 Double Bed, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed, Refrigerator (with Sofabed)

Suite, 1 Double Bed, Refrigerator (with Sofabed) | In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 1 Double Bed, Refrigerator (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

A modern bathroom with a white sink, a mirror, a toilet, and a towel rack.

Standard Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.2 out of 10
Wonderful
(75 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

A modern hotel room with a wooden headboard, a bed, a desk with a lamp, a round table, and a patterned ottoman.

Business Room, 1 Queen Bed, Refrigerator (Converts to 2 Twin Beds)

9.4 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

A modern living room with a sofa, a dining table, and a kitchen in the background.

Standard Apartment, 1 Double Bed, Kitchenette (with Sofabed)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Annex Building (Boutique Room)

A modern hotel room with a large bed, a desk with a chair, a television, and a small table.

Standard Room, 1 Double Bed, Annex Building (Boutique Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Boutique Room Annex

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
NH Bern The Bristol
Old City of Bern
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,009 reviews
The price is CHF 195
includes taxes & fees
12 Sept - 13 Sept
NH Bern The Bristol

About this property

Best Western Plus Hotel Bern

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus Hotel Bern offers 116 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bern hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Best Western Plus Hotel Bern's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from French Church. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from French Church and Jackpot Spielcasino Bern
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square metres) and includes a conference centre. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Plus Hotel Bern.

This 4-star Bern hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Volkshaus 1914 – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Attikabar – On-site rooftop bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 27.40 per day); discounts available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Attikabar
  • Volkshaus 1914

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1914
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 22 per person
  • Nearby parking fee: CHF 27.40 per day (2297 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Best Western Hotelbern
Best Western Hotelbern Bern
Best Western Hotelbern Hotel
Best Western Hotelbern Hotel Bern
Best Western Hotelbern
Best Western Plus Bern Bern
Best Western Plus Hotel Bern Bern
Best Western Plus Hotel Bern Hotel
Best Western Plus Hotel Bern Hotel Bern

Best Western Plus Hotel Bern Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 482 out of 698 reviews
Rating 8 - Good. 165 out of 698 reviews
Rating 6 - Okay. 39 out of 698 reviews
Rating 4 - Poor. 5 out of 698 reviews
Rating 2 - Terrible. 7 out of 698 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in an amazing location!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice hotel!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area to stay in Bern. Easy access to the train station and old town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sanemir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Location, very clean and well maintain.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and clean, really good beds and a nice breakfast. Short walking distance to everything.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof-top bar was great
Stayed 2 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very central location not too far from train but a good 10 min walk, staff was nice
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a perfect location. Enjoyed an afternoon drink in the rooftop bar. Coffee machine and water supplied in the room. Lovely comfortable room. Very clean and well maintained. Air con which is lovely and quiet. I would recommend and would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

LORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in old town, near train station, restaurants, opera house, transportation. Great breakfast! Friendly, helpful and multilingual staff.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean and quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The hotel staff were friendly and attentive. The room was very clean and so was the entire hotel. I can't recommend it enough.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mandolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay here - the room was comfortable, the staff were pleasant, and the breakfast options were good.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Nice rooms, good location, and helpful staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Great location.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of the Bern train station. Lots of shops and restaurants to choose from. Hotel staff were friendly and the room was quiet and clean.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Xinye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in experience was good . The location is quite convenient. At time of checking out we are confused if if was prepaid and if the breakfast was part of it. It was not a big deal since we traveled to several cities and booked quite early. The staff a mid age lady had stone face in dialogue and in all process not a smile . She should be scheduled to a customer service workshop to know how to smile and convey her message.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with awesome rooftop bar.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay and the location was perfect to all attractions
Rooftop bar
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet rooms. Would most def recommend and stay there again
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and close to everything
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay right in the heart of Old Town. Very comfortable and quiet room!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location in city of Bern. Wonderful hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our best hotel stays….staff was very helpful, rooms were wonderfully clean and comfortable and location is excellent! Highly recommend!!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Jinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in May 2024