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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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Photo gallery for Best Western Mornington Hotel London Hyde Park

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Lobby
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
12 Lancaster Gate, London, England, W2 3LG
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Marble Arch
    ‪19 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(18 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Steps from Kensington Gardens and 5 minutes on foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 20 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
Best Western Mornington
Best Western Mornington Hotel
Best Western Mornington Hotel London
Best Western Mornington London
Hotel Best Western Mornington
Mornington Best Western
Mornington Hotel
Mornington Hotel Best Western
BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
Best Western Mornington Hyde Park
Mornington London Hyde Park
Best Western Mornington Hotel London Hyde Park Hotel
Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Reviews

Best Western Mornington Hotel London Hyde Park Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 331 out of 1003 reviews
Rating 6 - Okay. 170 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Room comfort

Do not stay here!

They pretended to give me an upgrade however it was down in the basement over looked. Noise from 6am from the cafe directly above. I got 4 hours sleep. Staff standing outside my window chatting. Deliveries going past my window. Kitchen door outside my room. More noise. I complained and they did nothing. They should’ve be able to sell these rooms and I should’ve been given my money back. Another ‘hotels.com’ special room set aside for us.
Stayed 1 night in Jul 2025

6/10 Okay

Zach

Stayed 3 nights in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very close to Hyde Park, great location. Breakfast was superb, a great selection and helpful staff.
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Stayed 1 night in Jun 2025

8/10 Good

Rahmeh

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Thanks to Wajdi, he was very kind and helpful.
Stayed 6 nights in Jun 2025

4/10 Poor

Marianela, OTTAWA

Travelled with partner
Liked: Staff & service, amenities
We were given one of the two rooms located in the basement level. The hotel overall is well-kept and clean. The room was very small, thought this was expected. The realization is that the square footage is a bit too small for two people to move around even when arriving late and just staying for a single night. Things that were not expected: The bed was way softer than average, borderline unusable for sitting as it sank too much. It was ok when laying on it, but for a small room with no chairs, not being able to sit comfortably on the bed is a problem. The hotel is very well located but this benefit comes with the cost of hearing the noise of the train going every few minutes. The shower had a little handle piece missing to make a shower head change and the sink accumulated water and was not easily draining. The floor tower was soaking wet when we wanted to use the shower for the first time, we had to use a hand towel for the floor instead. The hotel staff were friendly, and apologetic as we expressed all the issues at checkout. Because we were only there for one night we didn't have time to provide feedback during the stay and chose to do it at checkout. However, these are a lot of issues for a single-night stay. We are glad we were not there for longer.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just alright

Room small, even for London terms. Service was variable depending on who you got. Check in lady was pleasant as was another lady and man who we met during our stay. Young lady on check out couldn’t have been more disinterested or blunt if she tried. I booked an executive room and the room we got was far from that. Breakfast was alright - nothing special. Daughters teddy was left behind by mistake in error, never turned up.
Stayed 2 nights in Jun 2025

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and straightforward hotel. Easy and efficient check in. Our room up on the 5th floor was fine, if a little tired. The curtains need to be rehung and the water pressure in the shower was very weak! There was also no bedside lamp which was a bit annoying. That said, the room was clean, the beds were really comfortable and the breakfast was tasty. Great hotel for one night 😊
Stayed 1 night in Jun 2025

8/10 Good

James, North Plains

Travelled with family
Liked: Cleanliness
Good access to Hyde Park area. Friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Bibi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ir is English charm, very convenient neighborhood, amazing breakfast, friendly staff, very clean and accessible to major train and sub system.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at the Morningside again. The staff were incredible. They made *every* effort to make our stay comfortable. Breakfast exceeded expectations. My only grumble is with the current construction in the adjacent property. International travelers who are looking to sleep in after 8am will want to book an alternative hotel for at least the next 12 months.
Stayed 6 nights in May 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, super location and very helpful staff. Breakfast was superb.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ian, Saanichton

Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I think we probably got the worst room, ground floor but with only stair access. The carpet in the corner of the room was rotten.
Stayed 2 nights in May 2025

10/10 Excellent

jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Booked last minute Lovely room, very helpful staff And great breakfast
Stayed 1 night in May 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful neighborhood. It was very quaint and yet modern.
Stayed 1 night in May 2025

10/10 Excellent

Christopher, Colchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Dawnyale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London trip!

The rooms were clean. Myself and 4 of my friends stayed here. The rooms were pretty small but I think that’s just a European thing. I had a double bed room type and it was perfect for myself. It maybe could have fit one other person comfortably, but that’s about it. Majed or Maged (not 100% sure how to spell it) was great! Very nice & professional young man. I called to the front desk on two different occasions and he brung the items to the room within 10 minutes! I felt safe in the area. The hotel is quiet, clean and cute. 10 out of 10, would recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Jonathan, North Saanich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room, delicious breakfast.
Stayed 9 nights in May 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not planned on posting pictures or complaining about the state of my room when I first entered it, as I genuinely only planned on showering and sleeping there, but if this review helps even one person avoid a bad experience, it'll be worth it. The floors hadn't been vacuumed in some time, with popcorn, buttons, string, toenails/ fingernails, dust, and various types of liter lining the carpet of the room, the paint on the wall looked atrocious and was peeling off the ceiling in the bathroom, leaving bits of paint on the counter, the cups in the bathroom were dirty, and there was hair and mold in the shower. You can hear people entering and exiting their rooms at all hours of the day/ night, hear their conversations, and hear them walking across the floor. They claim the internet is secure, but it is actually open to everyone in the area, allowing anyone with unsavory intentions to watch what you're doing online. Their staff, which seem friendly at first meeting, make disparaging comments about your nationality and disability, and when you bring it to their attention, they threaten to sue you. Avoid at all costs.
Stayed 5 nights in May 2025

6/10 Okay

Reynaldo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
***
Stayed 4 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved the library area and the location was great! We were surprised at how quiet it was!
Stayed 6 nights in Apr 2025

10/10 Excellent

MEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry good check-in, even called the room to check were satisfied
Stayed 1 night in May 2025