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Park Grand Hyde Park

4.0 star property

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Exterior
Reception
Deluxe Quadruple Room | In-room safe, desk, blackout curtains, soundproofing
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
78-82 Westbourne Terrace, Paddington, London, England, W2 6QA
  • Place, Paddington Central
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Hyde Park
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Quadruple Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Triple Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Single Room, 1 Single Bed

Deluxe Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Deluxe Single Room, 1 Single Bed

7.4 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room

7.2 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room

7.8 out of 10
Good
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

In-room safe, desk, blackout curtains, soundproofing

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

In-room safe, desk, blackout curtains, soundproofing

Family Quadruple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Club Double Room

Club Double Room | In-room safe, desk, blackout curtains, soundproofing

Club Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night
Park Grand Paddington Court
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.8 out of 5, Good, 1,778 reviews
The price is CHF 141
includes taxes & fees
29 Mar - 30 Mar
Park Grand Paddington Court

About this property

Park Grand Hyde Park

A restaurant, self parking and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Park Grand Hyde Park offers 119 accommodations with a safe and free newspapers. Plasma televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Park Grand Hyde Park's great location. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site. WiFi is free in public spaces. You'll find a business centre on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Park Grand Hyde Park. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Park Grand Hyde Park has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • 4 steps to reach entrance
  • Lift (90 centimetre wide door)

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.00 for adults and from GBP 8.00 for children
  • Self-parking fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grand Hyde Park
Grand Hyde Park London
Grand Park Hyde Park
Hyde Park Grand
Park Grand Hyde
Park Grand London Hyde
Park Grand London Hyde Park
Park Grand London Hyde Park Hotel
Park Grand London Hyde Park Hotel London
Park Grand London Hyde Park London
Park Grand London Hyde Park England
Park Grand Hyde Park Hotel
Park Grand Hyde Park

Park Grand Hyde Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 316 out of 1008 reviews
Rating 8 - Good. 302 out of 1008 reviews
Rating 6 - Okay. 189 out of 1008 reviews
Rating 4 - Poor. 110 out of 1008 reviews
Rating 2 - Terrible. 91 out of 1008 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Doris

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was tiny and tired-looking. Mechanical unit (heat?) was grinding and whistling on-and-off all night. Mattress was too soft but pillow was perfect. Also on the plus side, the room was very clean and the location only a short walk from Paddlington station.
Stayed 1 night in Dec 2025

2/10 Terrible

Joanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken window no heating dirty shower parking was cheap great area for London and transportation
Hotel Hyde park
Stayed 1 night in Dec 2025

2/10 Terrible

Gurveen

Disliked: Cleanliness, staff & service, property conditions & facilities
We were given the wrong room, there was a chemical smell
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Stayed 1 night in Dec 2025

6/10 Okay

Vijayabhaskara, Mansfield

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Average
Stayed 2 nights in Dec 2025

10/10 Excellent

Zara

Stayed 1 night in Dec 2025

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness
Room smelt of stale smoke, bedding did not fit the bed properly and the bathroom not very clean.
Shelf above toilet
Bathroom wall.
Stayed 1 night in Dec 2025

2/10 Terrible

Zahra A, North Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
The good: the staff were incredible. Antonio at the front desk especially was wonderful and tried to be as helpful as possible. The bad: a rat appeared in my room from somewhere near the window and radiator so there must have been a hole. When I came running out they told me “it’s gone now so you’re fine”. Not sure how that’s a solution. I asked to be moved to another room or one of their sister hotels, unfortunately no space. But considering I booked this through Expedia, they should have helped me. They were rude, demeaning and very difficult to get support from. Although in the end I did get support, I’ll say Expedia was less than ideal about this situation. The hotel staff, again, were great. Except for one grumpy night shift guy who claimed I was making it up for a room upgrade. But I had just received an upgrade because my first room had flies coming into it from the sink. So why would I “allege” there was a rat in my nice upgraded room? Makes no sense.
Stayed 4 nights in Dec 2025

6/10 Okay

Roy

Travelled with partner
Reception staff very helpful and polite on arrival. Checked in without issue. Room has seen better days, curtains are torn, windows draught, and a dressing table but no chair to sit at it. No fridge in room and tea/coffee just enough for one night needed to ask for more. Noisy people staying in next room so not a good sleep. Good location but overall I expected better
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Dec 2025

8/10 Good

Declan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Excellent location. Nice breakfast.
Stayed 2 nights in Dec 2025

4/10 Poor

Christopher

Disappointed with my stay here. Here to work for a few days. Stayed in a single room that was tiny in the basement with no natural light. Tv and phone didn’t work initially. Phone got fixed. Maintenance couldn’t fix tv. Elevator very slow and room was not ready at check in time until an hour later. Would definitely NOT stay here again on my next trip to London.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stuart

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Air co. Keeping a wake very nosey .bed very very very uncomfortable. Room worse freezing bathroom than same
Stayed 1 night in Dec 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was exactly what I needed for one night on a business stay. It was clean, plenty of supplies with tea, coffee and mineral water too. Check in and out process was fine and was only a few minutes walk to Paddington station.
Stayed 1 night in Dec 2025

8/10 Good

Travis

Stayed 1 night in Dec 2025

10/10 Excellent

Arnold

Stayed 6 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean as was the bedding.
Stayed 3 nights in Nov 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water noise all night windows don’t shut
Stayed 1 night in Nov 2025

6/10 Okay

Tange

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

2/10 Terrible

Karina

Stayed 4 nights in Nov 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to Paddington station.
Stayed 1 night in Nov 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was worst hotel we’ve ever stayed up. Room was very small, bed uncomfortable, duet did not cover the full bed. Radiator hanging off wall, half shower door hanging off. Generator outside room making noise all through the night. Some stuff on staff office opposite room where staff were very loud from 7am. Only good point was the location. At best this hotel is a 2*
Stayed 2 nights in Nov 2025

2/10 Terrible

Leanne

Travelled with family
Disliked: Cleanliness, amenities
I rarely leave reviews but feel compelled to warn others about Park Grand Hyde Park. We booked a room with two double beds for our family of four, but on arrival were given only three beds. Reception was unhelpful, claiming no other rooms were available. After much chasing, we were finally offered an extra bed, which took ages to arrive—by then our children were already asleep together. The first mattress brought was wet and had to be replaced, with staff clearly unhappy about it. The manager twice promised a 20% refund for our trouble. On checkout, we were told the refund would be processed via hotels.com, but after returning home and contacting them, we were refused because we didn’t have the staff member’s name. Both the hotel and hotels.com have since refused to honor the refund, and the hotel has been impossible to contact. The hotel itself is tired and in poor repair—ripped wallpaper, a wardrobe door just propped against the frame which is a complete hazard in a family room, and I even discovered mouldy mattresses under the sheets in our room which I unfortunately only discovered on our last day. The mezzanine floor was uneven and unsafe. I am extremely disappointed in hotels.com for not helping us and for advertising this as a four-star hotel when it is clearly not. Do not book this hotel. We paid a lot of money to stay here and could not have been more disappointed in our stay.
Ripped wallpaper on stairs up to mezzanine, with stairs that were extremely uneven
Missing cupboard door
The wardrobe door was completely off and just resting against it when we arrived. We moved it to the side so it didn't fall on one of our children
Stayed 3 nights in Nov 2025

10/10 Excellent

Sawhalhang

Liked: Cleanliness, staff & service, amenities
Great economic stay. Rooms are okay. Room heater did not worked but was warm enough when slept. Highly recommended if you are looking to stay at cheapest rate in the central area with train station in 3mins walk.
Stayed 1 night in Nov 2025