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St. Ermins Hotel, Autograph Collection

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Photo gallery for St. Ermins Hotel, Autograph Collection

Exterior
Bar (on property)
Lobby
Meeting facility
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Caxton Street 2, London, England, SW1H 0QW
  • Place, Westminster Abbey
    ‪6 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪72 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Lounge

Junior Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Queen Beds, Courtyard View

Family Room, 2 Queen Beds, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Family Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

St. Ermins Hotel, Autograph Collection

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and a safe. 50-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the sightseeing around St. Ermins Hotel, Autograph Collection. During your stay, you're just a quick walk from Buckingham Palace. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy garden views while dining at Caxton Grill
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the comfortable guestrooms and the local sightseeing
  • Within a 10-minute walk of Buckingham Palace and Westminster Abbey
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a library, and a terrace are also featured at the luxury St. Ermins Hotel, Autograph Collection. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Caxton Grill – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 55 per night)
  • Valet parking on site (GBP 55 per night)
  • Limited on-site valet and self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caxton Grill

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1912
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ermins
Ermins Hotel
Hotel St. Ermins
St. Ermins
St. Ermins Autograph Collection
St. Ermins Autograph Collection London
St. Ermins Hotel
St. Ermins Hotel Autograph Collection
St. Ermins Hotel Autograph Collection London
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel - Autograph Collection London, England
St. Ermins Hotel, Autograph Collection Hotel
St. Ermins Hotel, Autograph Collection London
St. Ermins Hotel, Autograph Collection Hotel London

St. Ermins Hotel, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Liane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The minute we pulled up the valet man was so kind and welcoming. All the staff were great but the best is the valet !! Great location to be able to walk to so many places.
Stayed 1 night in Feb 2026

10/10 Excellent

Cristine

Stayed 2 nights in Feb 2026

2/10 Terrible

Kevin

Disliked: Staff & service
Property damaged by staff, made to feel we were lying about it, and compensation after spending £500+ was a glass of champagne on a future visit. There will be no future visit
Stayed 2 nights in Feb 2026

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were very attentive and helpful. The room was really clean and comfortable. The family rooms have two bathrooms which was ideal. The concierge kept our bags for us, even after check out, which was so helpful. Highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Kerisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, housekeepers and all staff were very friendly. Housekeeping was done daily. The amenities were modern and the towels and rags were brand new and spotless. I would highly recommend staying at this hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities
Great chocolate in the fridge each day!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Friendly and professional staff
Stayed 2 nights in Jan 2026

8/10 Good

Anna

Stayed 1 night in Jan 2026

10/10 Excellent

jennifer

Stayed 6 nights in Dec 2025

10/10 Excellent

Donald

Stayed 2 nights in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Every thing at the hotel was first class
Stayed 2 nights in Jan 2026

10/10 Excellent

Christine MARIE

Stayed 5 nights in Dec 2025

4/10 Poor

Mohammad

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
If you enjoy the hot water, this is not the right place for you. If you like to wash with freezing water or step on freezing bathroom floors or love the efficiency of a non-working AC system, then you have found a gem. That’s all.
Stayed 2 nights in Jan 2026

10/10 Excellent

Meisam

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved our stay; the room was spotless and the service was exceptional.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sara

Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence

Stayed 6 nights in Dec 2025

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were lovely! Wonderful breakfasts and great location!
Stayed 4 nights in Nov 2025

10/10 Excellent

Jela

Stayed 7 nights in Oct 2025

10/10 Excellent

MAURICE

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean, and the staff were exceptional! The location is in walking distance to so many attractions. This is a must stay!!
Stayed 3 nights in Oct 2025

6/10 Okay

Michel

Liked: Cleanliness, staff & service, amenities
Disappointing bathroom. Looks like my grandparent's…
Stayed 1 night in Nov 2025

10/10 Excellent

MARK, NOTTINGHAM

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, has a very warm personal feel to it plus has great history to discover.
Stayed 1 night in Nov 2025

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately a couple things didn’t work in the room but staff was accommodating and we were well taken care of.
Stayed 6 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tomos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family room was excellent for our group of four.
Stayed 2 nights in Oct 2025