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The Cavendish London

4.0 star property

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Photo gallery for The Cavendish London

Exterior
Creator video
Breakfast, lunch, dinner served; British cuisine
Lobby
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Place, Green Park
    ‪4 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, in-room safe, desk, blackout curtains

Classic Double Room

  • Sleeps 2

View all photos for Superior Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed (Classic Double Room)

Standard Room, 1 Queen Bed (Classic Double Room) | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed (Classic Double Room)

9.0 out of 10
Wonderful
(112 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Junior King Suite)

Deluxe Suite, 1 King Bed with Sofa bed (Junior King Suite) | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed (Junior King Suite)

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Executive King Room)

Executive Room, 1 King Bed with Sofa bed (Executive King Room) | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed with Sofa bed (Executive King Room)

9.0 out of 10
Wonderful
(42 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed (Superior Queen Room)

Superior Room, 1 Queen Bed (Superior Queen Room) | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed (Superior Queen Room)

8.8 out of 10
Excellent
(43 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Superior Twin Room)

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds (Superior Twin Room)

8.4 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Penthouse, 1 King Bed with Sofa bed (Penthouse King Suite)

Executive Penthouse, 1 King Bed with Sofa bed (Penthouse King Suite) | Premium bedding, in-room safe, desk, blackout curtains

Executive Penthouse, 1 King Bed with Sofa bed (Penthouse King Suite)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior King Suite

Premium bedding, in-room safe, desk, blackout curtains

Junior King Suite

  • Sleeps 2

View all photos for Executive King Room

Premium bedding, in-room safe, desk, blackout curtains

Executive King Room

  • Sleeps 2

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2

View all photos for Penthouse King Suite

Premium bedding, in-room safe, desk, blackout curtains

Penthouse King Suite

  • Sleeps 2

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About this property

The Cavendish London

Hotel with a restaurant, steps from Royal Academy of Arts
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Cavendish London's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Mayfair Lounge and Grill, a fine-dining restaurant that serves British cuisine
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Royal Academy of Arts and 4 minutes on foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly The Cavendish London. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10:30 AM.
Mayfair Lounge and Grill – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 50 per night)
  • Limited on-site valet parking

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mayfair Lounge and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 898 out of 1394 reviews
Rating 8 - Good. 331 out of 1394 reviews
Rating 6 - Okay. 123 out of 1394 reviews
Rating 4 - Poor. 28 out of 1394 reviews
Rating 2 - Terrible. 14 out of 1394 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann marie

Stayed 1 night in Oct 2025

10/10 Excellent

Laia

Stayed 3 nights in Oct 2025

4/10 Poor

Naomi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Negative check in experience
Stayed 1 night in Oct 2025

8/10 Good

Basilio

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 4 nights in Sep 2025

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tidy. Small issue witht the TV was resolved by staff in a short time. Staff were friendly and helpful. Soundproofing between rooms not the best. Banging of metal sheeting somewhere in the vicinity woke me around 3 am on both nights I stayed - extrrnal to hotel but I was compensated without asking
Stayed 2 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There isn’t enough space or time to describe how wonderful this hotel is. Firstly, the location is so excellent, so many stores nearby and central. However the highlight of this hotel is the staff. They truly go above and beyond with their helpfulness and kindness. Keith, Ahmed, and the rest of the team are so lovely and helpful, and make the trip so special. This is my family’s 4th stay, and we cannot wait to go back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My eight stay at the Cavendish. It’s excellent each time and the staff are exceptional.
Stayed 11 nights in Sep 2025

10/10 Excellent

Elisha

Stayed 1 night in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Lovely hotel Free upgrade too!
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Sep 2025

8/10 Good

David, Comstock

Travelled with family
Liked: Cleanliness, staff & service
Walkable to the theater. Nice coffee shop near by.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and perfect location! Our stay at Hotel Cavendish was wonderful. The location made it so easy to explore — just a short distance to Buckingham Palace and Big Ben, with restaurants and shopping nearby. The views were fantastic, and the customer service truly stood out. We felt very well cared for the entire time. After checkout, the staff even loaded our bags into the car while we toured the city, which was such a thoughtful touch. A perfect mix of comfort, convenience, and attention — highly recommend for anyone visiting London!
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located in an excellent area for all things shopping, dining, cultural venues and theatre. The hotel itself is well established, modern (although scheduled for refurbishment), and has an onsite restaurant and valet parking. Public transport is also nearby. The rooms are on the small side, although adequate, an upgrade is suggested. The bathroom shower and bath are great with unusually good water pressure. Although clean, housekeeping is a bit hit or miss when it comes to providing adequate bath toiletries and refreshment refills. The reception and concierge staff are very helpful and friendly. We've stayed here quite a few times over the years and consider it our regular when returning to London solely based on location and adequate for a short 2 night stay. If looking for spa facilities or longer stays I'd suggest somewhere else that provides more in the way of facilities and services.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Aug 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Aug 2025

2/10 Terrible

david

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Besides 2 out of three elevators not working And getting stuck on the remaining one for 20 min I was confronted the the din8ng manager who accused me of not paying for breakfast I couldn’t believe what was going on Stay away from this place
Stayed 2 nights in Sep 2025

10/10 Excellent

Abby

Liked: Cleanliness, amenities
So far. So good,
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We only stayed overnight but everyone we met from the receptionist to the porter to the barman, were friendly amd helpful.
Stayed 1 night in Sep 2025

8/10 Good

Dena

Stayed 1 night in Sep 2025

6/10 Okay

Mikhail

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Fix window noise insulation!

Great location. Newer building relative to historical neighborhood. Terrible window insulation. Dated bathroom. Very strange, overbearing service. Ordered a cab, I did not ask for. On a plus side, they do work with you to remedy some issues you raise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gustavo

Stayed 1 night in Sep 2025

2/10 Terrible

Deborah Jay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025