The Cavendish London

4.0 star property

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Premium bedding, in-room safe, desk, blackout curtains
Meeting facility
Executive Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains
Reception
Executive Suite, 1 King Bed with Sofa bed | Living area | 32-inch LCD TV with satellite channels, TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
81 Jermyn Street, St James's, London, England, SW1Y 6JF
  • Piccadilly Circus
    ‪4 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • Big Ben
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(39 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(107 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed with Sofa bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Penthouse King Suite

  • Sleeps 3

Classic Double Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Junior King Suite

  • Sleeps 2

Executive King Room

  • Sleeps 2

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About this property

The Cavendish London

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Cavendish London offers 230 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Cavendish London's great location gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet in some public areas
  • Enjoy a bite to eat at Mayfair Lounge and Grill, a fine-dining restaurant that serves British cuisine
  • English breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Royal Academy of Arts and 4 minutes on foot from Piccadilly Circus
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, 5 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified The Cavendish London. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 10:30 AM.
Mayfair Lounge and Grill – This fine-dining restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (GBP 50 per night)

Food and drink

  • Daily English breakfast available 7 AM to 10:30 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mayfair Lounge and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night (for stays between 21 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 per person
  • Valet parking fee: GBP 50 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cavendish Hotel
Cavendish Hotel London
Cavendish London
London Cavendish
Cavendish London Hotel
The Cavendish London Hotel London
The Cavendish Hotel London
The Cavendish London England
The Cavendish London Hotel
The Cavendish London London
The Cavendish London Hotel London

The Cavendish London Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 910 out of 1425 reviews
Rating 8 - Good. 337 out of 1425 reviews
Rating 6 - Okay. 136 out of 1425 reviews
Rating 4 - Poor. 30 out of 1425 reviews
Rating 2 - Terrible. 12 out of 1425 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Katherine, Manhattan Beach

Stayed 3 nights in Jun 2025

10/10 Excellent

Isobel Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a safe area to go for a walk .the hotel itself was superb. Very friendly staff and best hotel experience i have had in London
Stayed 2 nights in Jun 2025

10/10 Excellent

Ed

Stayed 1 night in May 2025

10/10 Excellent

Catherine M, Raleigh

Excellent staff, friendly and very attentive
Stayed 4 nights in May 2025

6/10 Okay

Katherine, Manhattan Beach

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Arrived early with my sister. They gave us two room (306 & 901). My sister's 306 was large room with a sitting area. They said they upgraded me because I would be there for 3 nights. Unfortunately, the only upgrade was the bed to avKing. Thos room was by the elevatir. Small and could hear every voice on the floor. I DO NOT THINK I'LL STAY HERE AGAIN. Plus the front door man was very aggressive when my sister went out to meet her car service. So sad to see a gem go down hill so fadt.
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Cavendish is great! It is in a great location, with so many shops, restaurants and interesting sites within walking distance. And the hotel is very clean, with good dining and bar options, and very comfortable. We will definitely be back!!
Stayed 2 nights in Apr 2025

8/10 Good

Christel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but just off the Main Street. The bedding and towels were very nice. The bathroom was smaller than expected for a Superior Twin, (smaller than the photo). The first time I stayed here it was larger. Also, the bathroom Ned’s some maintenance, paint and shower door.
Stayed 6 nights in May 2025

6/10 Okay

Vano

Travelled with family
Liked: Cleanliness
Pros: It is centrally located. Cons: To go to Junior suites, you need to take the elevator to the 14th floor and then take the stairs to 15t floor.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't wait to return

Wonderful accommodations, friendly and knowledgeable staff, impeccable service, Delicious outstanding breakfast
Stayed 6 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was only a short stay so we weren't able to take full advantage of the hotel, but I did ask in advance if they could recognise my partner's birthday in some way, and we walked in to find lovely rose petals on the bed, a bottle of bubbles and a lovely note which really set the tone for the evening. Will definitely choose the Cavendish again for a London stay
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The service was
Stayed 1 night in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Stayed 1 night in May 2025

10/10 Excellent

JEREMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Russell

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All i can say is good location. Absolutely the worst bed i have ever slept in. Like sleeping on boards. Houskeeping threw out my partner clothes in laundry bag. Mgnt. Said never happen. Terrible place.
Stayed 4 nights in May 2025

8/10 Good

Karl Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Starting to age a little

We have been many times. The location is the principal reason. Hotel is starting to show it's age. Breakfast is not brilliant. Staff on the other hand are very helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Margaret, Millbrook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location to favorite places and sites
Stayed 2 nights in May 2025

10/10 Excellent

Margaret, Millbrook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location to walk to favorite places and sites
Stayed 5 nights in May 2025

6/10 Okay

Catharine

Liked: Staff & service
Our room was nice but there was no airflow so the room smelt a bit stale. You can’t open the windows because we were on the 11th floor but the fan in the bathroom didn’t work and the aircon
Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mandeep

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were particularly very helpful and made everyt easy from arriving to leaving. It would have been better if dinner was provided. Having just arrived, it can be tiring to just find somewhere to eat.
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in Feb 2025