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Hotel Keen

3.0 star property

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Photo gallery for Hotel Keen

Exterior detail
Reception
Reception
Restaurant
Premium bedding, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
425 High Street, Palo Alto, CA, 94301-1621
  • Place, Stanford Shopping Center
    ‪3 min walk‬
  • Place, Stanford University
    ‪3 min drive‬
  • Place, Stanford University Medical Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed) | Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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Interior

The Cardinal Hotel

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  • Breakfast available
  • Housekeeping
  • 24/7 front desk
4.5 out of 5, Wonderful, 343 reviews
The price is CHF 147
includes taxes & fees
24 Oct - 25 Oct
The Cardinal Hotel

About this property

Hotel Keen

Art Deco hotel with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and express check-in. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, express check-out, a communal living room and a porter/bellboy are on-site. Housekeeping is available once per stay.
Hotel Keen offers 42 accommodations with iPod docking stations and complimentary bottles of water. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Keen. During your stay, you're just a quick walk from Stanford Theatre. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include multilingual staff, a lift and a communal living room
  • Just a 4-minute drive from Stanford University and a few minutes from Stanford University Medical Center
  • Pets welcome for a fee
Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Hotel Keen also features multilingual staff, coffee/tea in common area, and express check-in. A complete renovation of Hotel Keen was completed in April 2022.

This Art Deco Palo Alto hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 265 out of 680 reviews
Rating 8 - Good. 238 out of 680 reviews
Rating 6 - Okay. 99 out of 680 reviews
Rating 4 - Poor. 50 out of 680 reviews
Rating 2 - Terrible. 28 out of 680 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jun 2025

10/10 Excellent

Yanine

Stayed 1 night in Jun 2025

6/10 Okay

Edwin

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Xxx
Stayed 1 night in May 2025

10/10 Excellent

Linda

Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025

6/10 Okay

Fraidun

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Osman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025

2/10 Terrible

gene

Liked: Cleanliness, staff & service
The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!
Stayed 1 night in May 2025

4/10 Poor

ken

Disliked: Cleanliness, property conditions & facilities

Gross

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"
Stayed 1 night in May 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Cybele

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

No windows to speak of

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.
Stayed 1 night in May 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The hotel was clean and the breakfast had good healthy options.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint, clean, and nice

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, expensive but not for Palo Alto

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

6/10 Okay

Amy, Sacramento

Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.
Stayed 3 nights in Mar 2025

10/10 Excellent

Catiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025