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Hotel Stephan

2.5 star property

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Photo gallery for Hotel Stephan

Exterior
Lobby sitting area
Restaurant
Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

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Schmarjestrasse 31, Hamburg, HH, 22767
  • Place, Altonaer Rathaus
    ‪4 min walk‬
  • Place, Fish Market
    ‪18 min walk‬
  • Place, St. Pauli Piers
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪36 min drive‬

Room options

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, iron/ironing board, free WiFi

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Stephan

24-hour room service, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site.
Hotel Stephan offers 28 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. LCD televisions come with satellite channels.

Bathrooms include a shower. This Hamburg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Stephan, you'll be within walking distance of Fish Market. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and hiking/biking trails
  • Just a 3-minute drive from St. Pauli Piers and a few minutes from Reeperbahn
As a guest of Hotel Stephan, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Stephan also features a garden, concierge services, and dry cleaning/laundry services.

This Colonial Hamburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior, and is displayed on this page as 2.5 stars.

Property is also known as

Hotel Stephan
Hotel Stephan Hamburg
Stephan Hamburg
Stephan Hotel
Stephan Hotel Hamburg
Hotel Stephan Hotel
Hotel Stephan Hamburg
Hotel Stephan Hotel Hamburg

Hotel Stephan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 77 reviews
Rating 8 - Good. 37 out of 77 reviews
Rating 6 - Okay. 13 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Etwas Besonderes

Das Hotel entführt in die Historie von Hamburg-Altona. Es hat einen ganz eigenen Charme.
Stayed 1 night in May 2025
Verified

8/10 Good

Harald

Liked: Cleanliness, staff & service, property conditions & facilities
Ruhig und guter Service
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr zuvorkommend und hat unsere kurzfristigen Änderungswünsche berücksichtigt. Das bekommen häufig 5-Sterne Länden nicht hin. Ich fand auch die Inneneinrichtung genial. Insgesamt alles zu unserer vollsten Zufriedenheit
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanseatischer Shabby Chic

Das Hotel wurde 1904 gebaut und die Inneneinrichtung scheint noch original aus dem Kaiserreich zu entstammen. Alles etwas abgestoßen, aber mit wunderbar authentischen Charme. Das Haus ist somit das Gegenteil zu einem synthetischen Kettenhotel und bezauberte mich mit seinem authentischen Charme. Schön, dass es so etwas noch gibt.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Wilma

Liked: Cleanliness, staff & service
Beautiful hotel in a quiet neighborhood, but close to transportation. Highly recommended for a visit to Hamburg.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with friendly staff.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt familie hotel i Hamborg

Gammelt hyggeligt hotel. Lydt men charmerende og som altid meget rent i Tyskland. Kan generelt godt lide atmosfæren i denne slags hoteller. De har sjæl. Morgenmad kunne de godt gøre noget bedre men det skal siges at hotel var næsten tomt sandsynligvis pga Corona
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lille hyggeligt hotel med venligt personale. Lidt slidt men ellers meget godt!
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Müsste renoviert werden

Bei diesem Aufenthalt haben wir eigentlich bekommen, was wir für den Preis in Hamburg erwartet hatten. Ein sauber geputztes Zimmer mit einem bequemen Bett in einem Hotel, das allerdings dringend renoviert werden müsste. Das Bad war in keinem allzu guten Zustand, es fehlten Fliesen und es war scheinbar Luft in den Leitungen, sodass es aus dem Wasserhahn schwallartig spritzte und die Dusche sich mit einem lauten Knall in Gang setzte, der den Duschkopf aufplatzen ließ. Im Treppenhaus sah es an einigen Stellen ebenfalls sehr provisorisch aus ... Direkt neben dem Hotel war eine große Baustelle, die am Wochenende aber nicht gestört hat. Der Empfang an der Rezeption war freundlich. Das Frühstück haben wir nicht in Anspruch genommen.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Christoph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

In der guten alten Zeit hängen geblieben

Der Lift stammt aus dem Jahr 1966 - der Rest des Hotels wohl auch und viel gemacht wurde seither anscheinend nicht. Mein Zimmer war winzig und eingerichtet wie die Wohnung meiner Grosseltern - wahrscheinlich ideal für Nostalgie-Reisende, aber alle anderen würden sich wohl freuen, wenn hier ein Bisschen in Modernisierung investiert würde. Das Personal ist sehr nett und zuvorkommend... auch hier mit dem Charme der "guten alten Zeit".
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Personal, leckeres Frühstück. Gerne wieder.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Jens Kristian

Liked: Cleanliness, staff & service
Disliked: Room comfort

OK, men heller ikke mere.

Dårlig senge i et lille værelse. Fint badeværelse. Stærkt begrænset udvalg i baren. Fin placering i centrum og udmærket parkeringsfacilitet.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Anni

Liked: Cleanliness, staff & service, property conditions & facilities

Zentral gelegen, hübscher Altbau

Nettes Personal, gutes Frühstück, Regelmäßiges schlagen der Kirchturm Uhr gegenüber ist schlafstörend
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Es war wieder ganz prima, Zimmer, Frühstück und Service waren i.O. Nur leider ist das Parken ein Problem
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Empfehlenswert

angenehm: Stadtnähe, Wlan, Frühstück möglich, netter Service könnte besser sein für den Preis: Zimmergröße, Frühstück
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Großes Zimmer, netter Empfang. Auch wenn etwas altmodisch, macht das genau den Charme des Hotels aus. Lage ist super, direkt in Laufweite vom Bahnhof Altona.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good customer service, great location

Was just there for one night and was in a convenient location. Customer service was great, they were friendly and efficient. Room was basic but clean, no problems here.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

美輪美奐的古典飯店，房間很大，早餐很豐盛。

古典風格的飯店，附近是安靜的住宅區，飯店有自己的停車位但是只有兩個，所以要碰運氣。附近是可以免費停路邊，但要遵守停車規則，所以保險起見還是跟飯店停他們車位。
Stayed 1 night in Sep 2017
Verified

6/10 Okay

Reuven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tiny room, dysfunctional Wi-Fi
Stayed 5 nights in Jul 2017
Verified

8/10 Good

HIROMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かな落ち着いたホテル

朝早く着いたのですが、部屋にすぐ入れてくれました。フロントの人はみな親切でした。ドライヤーも貸してくれました。アルトナ駅から徒歩5分ですが、ちょっと不便な場所にあるのが残念です。その分とても静かでしたが。
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Thor

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hvis alt du ønsker er en seng for natten så ok

Seng hård. Ingen minibar på værlset, hvilket gør at du skal huske at købe vand, hvis du ikke vil drikke af hanen. På positiv siden er at der var tandpasta, hvis man skulle have glemt det :-) Man kan godt se at hotellet trænger til lidt renovering. Det så lidt slidt ud. Vi prøvede ikke morgenmad, da vi ville spise ude og der er mange muligheder. Der er mange gode restauranter i nærheden. Vi spurgte personalet som ikke lige kunne svare, men søgte så de kunne komme med et foreslag dagen efter. De guidede os til en kedelig bager ved havnen, hvor der faktisk er meget dødt. På sidste dagen fandt vi selv ud af at der faktisk er et udmærket gågade miljø i nærheden, med butikker og flere restauranter, men vores oplevelse er, at hotellet faktisk ikke ved, hvad der er i lokal området. De var meget flinke, men det er ikke et hotel vi vil anbefale. Vi havde dog nogle gode dage i Hamborg :-)
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Buon rapporto qualità/prezzo

Ho scelto questo hotel per la vicinanza rispetto al posto da raggiungere. Albergo economico, senza grandi pretese. La porta che separa l'anticamera dalla camera è una ricercatezza d'altri tempi. Tutta la struttura è vecchio stile. Per chi non vuole spendere troppo ed avere comunque un servizio adeguato.
Verified

8/10 Good

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Behageligt og hyggeligt indrettet hotel.

Hyggeligt hotel, venligt personale, godt område. Sengen var dog lidt hård, men ellers intet at klage over.
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

kleines gemütliches verträumtes Hotel in Hamburg

Wir haben uns sehr wohl gefühlt und sind sehr freundlich empfangen worden!
Verified

8/10 Good

Ralf

Liked: Cleanliness, staff & service

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