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Steigenberger Hotel Hamburg

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Property preview
Meeting facility
Meeting facility
Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room

9.6 out of 10
Exceptional
(39 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Suite

  • 71 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room (Riverside)

9.4 out of 10
Exceptional
(14 reviews)
  • 34 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Suite

  • 86 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Presidential Suite

  • 184 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Steigenberger Hotel Hamburg

Pet-friendly Hamburg hotel connected to the convention centre, steps from Neuer Wall
2 restaurants, a full-service spa and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and 24-hour room service are on-site. Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate sitting areas and includes desk chairs. Pillowtop beds feature down duvets. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Steigenberger Hotel Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Neuer Wall. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine with garden views at Restaurant am Fleet, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Neuer Wall and International Baptist Church of Hamburg
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Hamburg. For a fee, parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Restaurant am Fleet – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
STADTHAUS Restaurant &Bar – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: EUR 0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clive, Paphos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk did not address issues with the room. The shower flooded the bathroom. The a/c and refrigerator did not work. I reported issues 4 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas, Chicoutimi

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Indiana

Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michele, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with everything in 20’min walk distance - many dining options around
Stayed 3 nights in Jun 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Poul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kurt

Stayed 5 nights in May 2025

10/10 Excellent

doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favourite hotels in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Cornelia, Etna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025

10/10 Excellent

Derk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Mónica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maikel, HIALEAH

Liked: Staff & service, amenities, property conditions & facilities
Great location and very proffesional staff
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Near city center and great shopping area. Super friendly staff and clean, modern rooms. Overall, very recommendable!!!
Stayed 2 nights in Mar 2025