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Novotel Birmingham Centre

4.0 star property

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Photo gallery for Novotel Birmingham Centre

Exterior
Meeting facility
Exterior
Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, Broad Street
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(27 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Birmingham Centre

Hotel with a restaurant, steps from Brindleyplace
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym
  • Steps from Brindleyplace and Broad Street
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Novotel Birmingham Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1003 reviews
Rating 8 - Good. 373 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

daniel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Corridors and rooms were tired and tatty. Every door banged shut - there was no soft or quiet closing. Staff were friendly and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Louise

Stayed 1 night in Oct 2025

10/10 Excellent

Sujit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in. Comfortable mattress.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very comfortable. Hotel perfect for Utilita arena. Loads of variety at breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here for a concert & apart from sleeping in the room and getting changed, I barely used the hotel, not even for breakfast, but our room was clean and comfortable. The reception staff were welcoming and friendly and the location was perfect, not only for the concert venue but the surrounding areas if you're after bars and restaurants
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Travelled with group
Good location, close to centre of Birmingham. Staff were friendly and helpful. Room was clean, good size and comfortable, but a little dated and there was a lack of USB ports in the room.
Stayed 1 night in Oct 2025

8/10 Good

Charlotte

Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in the staff were amazing I have mobility issues and they were most helpful, especially the lady serving in the bar Saturday afternoon and for breakfast Sunday morning. There was a gentleman serving in the bar Saturday evening he was very helpful and friendly. We had a bar meal early evening I had the steak sandwich very well presented and tasted delicious. All in all a very pleasant experience
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. Comfortable room. Good staff. Great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family night over in Birmingham celebrating a 13th birthday and a TEDx talk in the morning. Absolutely wonderful experience with adjoining rooms and a wonderful breakfast for the children. Team stop was outside which was perfect for us. Walking distance to town centre and next door to the ICC. Wonderful staff who were incredibly helpful. Thanks for. A great stay
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woke up at 8am to drilling and really loud workers
Stayed 1 night in Sep 2025

8/10 Good

Tracey

Stayed 1 night in Sep 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

M

Stayed 2 nights in Sep 2025

10/10 Excellent

Hazirah

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great stay

Our second stay at this hotel and this time with extended family so we booked 3 rooms. The rooms are spacious and clean. It will get slightly noisy especially on a Saturday night being in the location with plenty of nightlife on the doorstep. There are 2 small lifts and unfortunately only one lift working. It takes longer especially when the hotel was at full capacity. Breakfast was great, for £13.50 per person if you booked the night before. My only constructive feedback is when staff clear up the used empty plates, could they please leave the cutlery so people can re use them for next course. All in all was a good stay, great location for nightlife, food and drink as well as public transportation.
Stayed 1 night in Sep 2025

8/10 Good

BPSI

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Bar is serviced well
Stayed 3 nights in Aug 2025

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is tired.

Tired hotel, needs a refresh.
Stayed 1 night in Jun 2025

6/10 Okay

Nabiha

Travelled with family and small children
Disliked: Property conditions & facilities
The sofa bed mattress was in a terrible condition and left my father with back pains. There was hair in our shower. I
Stayed 1 night in Aug 2025

8/10 Good

Navjot, Slough

Travelled with family
Liked: Amenities
Parking is £18 for 24 hours.
Stayed 2 nights in Aug 2025

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

One-nightstayer

The room offered basic facilities expected including tea/drinks making, TV. Disappointed with the standard and lack of available electric sockets one next to the bed didn't even work only other available on opposite side to the beds. Bed was clean and comfortable though for one night stay. Doubtful I would stay again.
Rewiring needed as socket was useless.
Unless potential risk and temptation for young families.
Stayed 1 night in Aug 2025

10/10 Excellent

Pateh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Maxine

Liked: Cleanliness, staff & service, amenities
This is in a great location and is generally tidy. The rooms are in need of a bit of updating. I was worried that the location would make it noisy but actually the outside environment was quiet by eleven o clock and the hotel windows blocked out the road noise well. The noise from other guests however was irritating and stopped me getting a good nights sleep. More an issue with the large family who were inconsiderate rather than anybother reason. The parking is very tight and I had some damage to my car when I went to leave so be aware if you have a larger car. The staff however were lovely, courteous and effecient.
Stayed 1 night in Aug 2025