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4.7 out of 5

"Early check in Upgrade of your room Milton Brown toiletries " More

By a verified traveller on Mon 29 Jul 2019

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Classic Room (Grand)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 220* Per night/room 20 May - 21 May

Room (Park South)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room (Courtyard)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Alcove)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Grand Elysee Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from University of Hamburg. You'll find features such as free WiFi in public areas, plus 4 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine at Piazza Romana, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials or massages at Elyseum
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from St. Pauli Piers
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Grand Elysee Hamburg ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Elysee Hamburg

Everyone (9) Couples (4) Family (1)
4 out of 5
Early check in Upgrade of your room Milton Brown toiletries

Posted by on 29 Jul 2019

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3 out of 5

Posted by on 18 Dec 2023

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5 out of 5
Sehr schönes Hotel an ruhiger Lage.

Posted by on 31 Oct 2023

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4 out of 5

Posted by on 7 Sep 2023

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5 out of 5

Posted by on 22 Jun 2023

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5 out of 5
Tolles 5 Sternhotel Nähe Ausseralster. Sehr gutes und reichhaltiges Frühstück für 30 EUR pp. Ist zwar ein Betrag aber alleine die beiden leckere. Lachsvarianten sind es wert. Wir kommen wieder wenn das nächste mal in Hamburg

Posted by , from Kuesnacht on 19 Jun 2023

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5 out of 5
Alles super. Sehr nettes Personal. Was mir gefehlt hat war ein Teekocher im Zimmer.

Posted by on 6 Jan 2020

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5 out of 5
Rauhallinen siisti huone ja hyvä palvelu. Alakerrassa hyvä ruokailumahdollisuudet. Hyvä sijainti.

Posted by on 9 Dec 2019

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5 out of 5

Posted by on 21 Oct 2019

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5 out of 5
Für ein Wochenende zu zweit eine wunderbare, sehr gut gelegene, äusserst komfortable Unterkunft. Wir können das Hotel wärmstens empfehlen. Gerne wieder.

Posted by on 29 Jun 2019

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Property Features

Grand Elysee Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 34498 square feet (3205 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Grand Elysee Hamburg. Parking is available for a fee. The property offers extended parking privileges. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 510 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 34498 sq ft of conference space
  • 3205 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Hamburg Dammtor Station (1.2 km / 0.7 mi)
  • Metro station: Dammtor S-Bahn (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Elysee Hamburg offers 510 air-conditioned accommodations with minibars and espresso makers. This accommodation offers separate dining areas. Beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Piazza Romana – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Brasserie Flum – This brasserie specialises in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Top 7 – This rooftop bar specialises in Asian cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Boulevard Café – This café serves breakfast, lunch, dinner and light fare. Open daily.

THEO'S – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs and body treatments.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. <

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 14
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Self-parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GRAND ELYSEE Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee
  • Grand Elysee Hamburg Hotel
  • Grand Elysee Hamburg Hamburg
  • Grand Elysee Hamburg Hotel Hamburg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.