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Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Breakfast, lunch, dinner served; international cuisine
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Front of property
Lobby sitting area
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Harlington Sports Centre
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(147 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(128 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(43 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

View all photos for Standard Room With Double Bed-Non-Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

View all photos for Standard Room, 2 Single Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About this property

Best Western London Heathrow Ariel Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western London Heathrow Ariel Hotel. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 355 square feet (33 square metres) and includes a conference centre. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Best Western London Heathrow Ariel Hotel. Parking is available for a fee.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (355 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 508 out of 1510 reviews
Rating 8 - Good. 466 out of 1510 reviews
Rating 6 - Okay. 279 out of 1510 reviews
Rating 4 - Poor. 146 out of 1510 reviews
Rating 2 - Terrible. 111 out of 1510 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Lesley

Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Dan, Charlotte

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Everything was perfect
Stayed 3 nights in Jan 2026

2/10 Terrible

Monil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Kultar

Stayed 15 nights in Dec 2025

6/10 Okay

john m

Travelled with family
Liked: Cleanliness
Basic utilitarian accommodation near airport. Can't beat location. The elevators made funny noises so maintenance may be deferred on some items. Indian restaurant on premises. Breakfast available for extra. Prices really good.
Stayed 2 nights in Jan 2026

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was fine with the stay.The only slight was the watered down orange juice.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Easy and affordable location by the airport with very basic rooms. Was surprised at the noise level, we could hear conversations from people walking outside. it seems like the windows are not very soundproof considering how close they are to the runway. Staff seemed fine, but did not provide much in the way of customer service. Breakfast selection was good and nice coffee options but the scrambled eggs were very runny
Stayed 2 nights in Dec 2025

6/10 Okay

Alison T

Travelled with family
Liked: Staff & service
Disliked: Amenities
the room was ok the hall ways were pretty shabby
Stayed 1 night in Dec 2025

10/10 Excellent

natasha

Stayed 1 night in Dec 2025

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities
Room was smaller than expected .
Stayed 13 nights in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but clean and comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Emmanuel

Liked: Property conditions & facilities
Can’t heat food either in hotel rooms or any where around the hotel. No microwave even in hotel lobby. And staff won’t help you heat food. Room was decent for the price but no cleaner cleaner or changed sheets and towels in two days. Everything else was good.
Stayed 2 nights in Dec 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Friendly staff, really old building, only one elevator that was ancient and scary. Small blankets.
Stayed 5 nights in Dec 2025

6/10 Okay

Kim

Liked: Staff & service
The 2nd floor had not been updated, it was shabby and the plumbing fixtures didn’t work properly.
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Monica, Bridgeport

Stayed 3 nights in Dec 2025

6/10 Okay

Tom

Does a job. Not fancy but fine
Stayed 1 night in Dec 2025

6/10 Okay

Ian

Room was ok for 1 night stay before flying tomorrow morning.
Stayed 1 night in Dec 2025

4/10 Poor

Phillip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Denyze

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Dec 2025

6/10 Okay

Bill

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The building needs maintenance. Other than that, it was fine for me alone, but I wouldn't have wanted my wife to stay there with me. Access to the bus lines was excellent, the breakfast offered a full selection of hot and cold traditional English breakfast items, and the staff was great. Convenient to Heathrow but outside the flight paths, so it was pretty quiet. Take the Elizabeth Line instead of the Piccadilly Line into the city. It's faster. 40 min. to an hour depending on your destination. No frills, but that's fine if you're looking to save some money. Would definitely stay there again if travelling solo.
Stayed 8 nights in Dec 2025