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DoubleTree by Hilton London - Docklands Riverside

4.0 star property

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Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, O2 Arena
    ‪7 min drive‬
  • Place, Tower of London
    ‪11 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪11 min drive‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, River View

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds (Deluxe)

Family Room, 2 Double Beds (Deluxe) | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 2 Double Beds (Deluxe)

8.8 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

8.0 out of 10
Very good
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

7.6 out of 10
Good
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Living area | 47-inch Smart TV with premium TV channels, TV

Suite

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(21 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 47-inch Smart TV with premium TV channels, TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom King Suite

In-room safe, desk, laptop workspace, iron/ironing board

One-Bedroom King Suite

  • Sleeps 3

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Two Bedroom Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Queen Room

  • Sleeps 5

View all photos for Double Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Double Guest Room

  • Sleeps 1

View all photos for King Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

King Guest Room

  • Sleeps 2

View all photos for Queen Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Queen Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Guest Room

  • Sleeps 2

View all photos for King Junior Suite with River View

In-room safe, desk, laptop workspace, iron/ironing board

King Junior Suite with River View

  • Sleeps 3

View all photos for Two Bedroom Suite with Balcony And River View

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for Two Double Family Deluxe Room

In-room safe, desk, laptop workspace, iron/ironing board

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

King One Bedroom Executive Suite

  • Sleeps 2

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Hilton Guest Room

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

DoubleTree by Hilton London - Docklands Riverside

Riverside hotel with bars/lounges and fitness centre
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Columbia
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
  • Free ferry terminal shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbia
  • Columbia Bar
  • Urban Beach

Things to do

  • Gym
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,322 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.95 per person
  • Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1008 reviews
Rating 8 - Good. 278 out of 1008 reviews
Rating 6 - Okay. 112 out of 1008 reviews
Rating 4 - Poor. 52 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MOISE

Stayed 1 night in Jul 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

esosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Overall, hotel was grest. We were welcome withbthe traditional lovely cookies. It was welcoming to see theyd given my family two roo.s as oposed to the two double beds in a room, which I was online. Their boat taxi to the other side of the canary wharf was great to have. Only minus is their bath was so tiny that one adult size person could almost not fit in without your body touching either the wall of bath curtain
Stayed 1 night in Jul 2025

2/10 Terrible

Navindranauth

Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been before this time just as good. The staff are lovely nothing is too much trouble ,friendly with a smile. No problem with rooms so clean helpful if you want something. So nice by the River Thames lovely at night.Its quiet nice for a break. Bus stop is outside not far from Station.Free water boat to go across river ,It’s so nice with balcony on top floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

vishnu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Jasmine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was extremely disappointing. We were placed in a room with a dumpster view, constant noise late into the night due to being close to the dumpster, and a dangerous bathroom floor drop that caused multiple trips and stubbed toes. The TV didn’t work, the security chain was broken, and we never received the fridge we requested. All of this was brought to the attention of the front desk staff. A loud party/event ran until close to midnight and staff did nothing when we complained. No heads up was given about the noise and no accommodation was made to help address it. Also, free breakfast was advertised on their own website, but we were denied it due to booking through Expedia, something that was a not clear. This hotel felt uncomfortable, poorly managed, and deceptive. We do not recommend it. Not to mention it’s 1.5 hours away from Heathrow and getting anywhere into the city centre is a nightmare given the location.
The 2 inch drop to the bathroom which was very dangerous and poorly designed
Our dumpster view with clanking and yelling all through the night
Stayed 2 nights in Jul 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was phenomenal!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shiraaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the River Thames and Canary Wharf and the property had a great ambiance about it
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Stayed for one night following first visit in Feb. Room upgraded to Junior Suite with beautiful view of River Thames Staff fantastic across hotel and food grea
Stayed 1 night in Jul 2025

10/10 Excellent

Balendu, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really amazing stay.. the staff were so professional and personable. We will be returning at some point and have recommended to family and friends.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wesley

Given the
Stayed 5 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Krzysztofa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast, service and boat taxi
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again!

Great hotel, amazing staff and in good location far enough away to feel your out of the city but close enough that your not. We had a small issue with the lift but the team sorted this for us professionally and efficiently. Would highly recommend, it was our wedding anniversary and the team did everything to make it special.
Stayed 2 nights in Jul 2025

10/10 Excellent

graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Very nice service , polite and efficient. Had a water problem and negotiated a discount without issue.
Stayed 1 night in Jul 2025

8/10 Good

Cheryl, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took the C10 bus to our destination or transferred to the underground to go everywhere! Walked up the street to the Barn for breakfast, walked down the street for dinner at the Blacksmith’s Arms pub. Rooms were nice, quiet and had air conditioning!
Stayed 8 nights in Jun 2025

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was stunning and the free uber boat service is brilliant
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great hotel - brilliant service.

Small mix up with our room and the staff were incredible, we were offered a choice of rooms and complimentary tokens for the inconvenience. The hotel its self is in an incredible location with a complimentary ferry service over to Canary Warf. Staff, Hotel and everything was incredible. From the moment we parked until the moment we left truly fantastic :)
Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Staff & service, amenities
1st time staying at the DoubleTree Riverside the aircon unit was very noisy earplugs needed
Stayed 1 night in Jun 2025