a&o London Docklands Riverside

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Double Room | Free WiFi, bed sheets
View from room
Front of property
Combined shower/bathtub, free toiletries, hair dryer, towels
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Museum of London Docklands
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪18 min drive‬

Room options

One-Bedroom King Suite

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

6-Bed Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

Double Room

8.0 out of 10
Very good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Twin Room Single Use

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

Quadruple Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Family Room (2 Adults + 2 Children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

Bed in 6-Bed Mixed Dormitory

  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed

Bed in 4-Bed Mixed Dormitory

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed

Two Bedroom Queen Room

  • Sleeps 5

Double Guest Room

  • Sleeps 1

King Guest Room

  • Sleeps 2

Queen Guest Room

  • Sleeps 2

Twin Guest Room

  • Sleeps 2

King Junior Suite with River View

  • Sleeps 3

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

Two Double Family Deluxe Room

  • Sleeps 5

King One Bedroom Executive Suite

  • Sleeps 2

Similar properties

About this property

a&o London Docklands Riverside

Riverside hotel with bars/lounges, near O2 Arena
This smoke-free hotel features 2 bars/lounges, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
A&o London Docklands Riverside offers 378 accommodations with a hairdryer and free toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at a&o London Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • 8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
  • Free ferry terminal shuttle service
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at a&o London Docklands Riverside. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Columbia Bar
  • Urban Beach

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's aohostels.com mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 13 per pet, per day
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13 for adults and from GBP 6.5 for children
  • Covered self-parking fee: GBP 25 per night
  • Pet fee: GBP 13 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's aohostels.com mobile app before check-in.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

a&o London Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Graham

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
clean room, nice breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Chay

Stayed 2 nights in Oct 2025

10/10 Excellent

Paige

Stayed 2 nights in Sep 2025

10/10 Excellent

Gertrude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible. Free taxi boat to Canary Wharf a big asset. Quiet hotel even though alot of guests. Lovely area outside along the river. Beautiful skyline view from room at night. Warm cookies on arrival!
Stayed 3 nights in Oct 2025

8/10 Good

Starlene

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was fairly nice, you can tell it was a little on the older side. Our room had a beautiful balcony and was a descent size for our family of 5. The elevators are extremely small and only accommodate about 3-4 people max maybe less if with luggage. The hotel does offer a complimentary ferry to the other side of the river which was amazing and used often!
Stayed 3 nights in Oct 2025

2/10 Terrible

Lakshmikanth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed there for a night, but it was a frustrating experience. The frequent faulty fire alarms in the middle of the night disrupted my sleep. The reception service was unresponsive and unprofessional. Before checkout, the housekeeping staff approached us for an earlier checkout, despite the “do not disturb” tag on the door.
Stayed 1 night in Oct 2025

10/10 Excellent

Adil

Stayed 3 nights in Oct 2025

10/10 Excellent

MandaJen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly. The hotel put on a ferry service over to Canary Wharf, which we used a lot and worked well. The room was clean and all amenities were there, complete with lovely views of the river and Canary Wharf. Breakfast was tasty, parking was easy and cheaper than other areas. Would 100% recommend the hotel.
Stayed 1 night in Oct 2025

8/10 Good

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Marshal

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 2 nights in Oct 2025

10/10 Excellent

joannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Great place to stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Frances

Stayed 1 night in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Frances

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We loved our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bus stop outside hotel. Ideal for getting about
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 5 nights in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025