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ibis London City - Shoreditch

3.0 star property

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Charlie's Corner offers great music, craft beer, food, and coffee.
Relax in this stylish room with two single beds, a desk, and a wall-mounted air conditioning unit.
Enjoy a sumptuous spread of pastries, fruits, and snacks at our buffet.
Enjoy the urban cityscape view from your hotel room window.
Relax in our stylish lounge area with comfortable sofas, a small table, and a floor lamp.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Triple Room, 3 Single Beds

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout curtains, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout curtains, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(87 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (SweetRoom)

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Room, 2 Single Beds (SweetRoom)

8.2 out of 10
Very good
(24 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London City - Shoreditch

Eco-certified hotel with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The great public transport around ibis London City - Shoreditch gets high marks from our customers. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Brick Lane and 6 minutes on foot from Old Spitalfields Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified ibis London City - Shoreditch also features tour/ticket assistance, a front desk safe, and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Foggs – This restaurant specialises in international cuisine and only serves dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (129 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1009 reviews
Rating 8 - Good. 384 out of 1009 reviews
Rating 6 - Okay. 127 out of 1009 reviews
Rating 4 - Poor. 49 out of 1009 reviews
Rating 2 - Terrible. 35 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

yuet chun

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. The staff was very friendly and accommodating. The only downside was the room was a little warm and the AC couldn’t be turned down
Stayed 7 nights in Apr 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant staff. Easy to check in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at the hotel and the location was perfect, close to everything. The receptionist who checked us in was fantastic and helpful. Very great Italian’s restaurant nearby.
Stayed 1 night in Apr 2025

8/10 Good

Fiona

Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good location. Staff very efficient
Stayed 1 night in Apr 2025

8/10 Good

Davy

Stayed 4 nights in Mar 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rhian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Terrible hotel. Would not be staying again. No aircon, room was very very warm. Hair dryer was broke (didn’t notice this until needed in the morning). No telephones in the rooms to contact reception so any issues you may have will need to be reported directly to reception, which isn’t ideal if you’re in a rush or have young kids with you.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

COLIN

Travelled with partner
Liked: Cleanliness
Great location, Hotel Bar and Breakfast but room is basic with pod type bathroom, poor drainage and shower pressure issue.Also we lost hot water in shower at peak time AM.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful!
Stayed 7 nights in Mar 2025

4/10 Poor

Fagner

Liked: Staff & service
Hotel was good for the price. It's very noise with sirens and traffic. Shower was weird like I've never seen before. Bed was not very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Night security was a bit fking annoying... i get it but come on ince.ive shown you a key im sitting in the lobby for as long as a uber delivery takes.. kept pestering saying cant be here bro. Can be where eve i ant to be bro.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very helpful.and very friendly

Stayed 2 nights in Feb 2025

8/10 Good

MARIA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family
Great location. Friendly staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Travelled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025