Lancaster Hall Hotel

3.0 star property

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Photo gallery for Lancaster Hall Hotel

Lobby sitting area
In-room safe, desk, laptop workspace, iron/ironing board
Lobby lounge
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

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35 Craven Terrace, London, England, W2 3EL
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪30 min drive‬

Room options

Standard Twin Room

8.6 out of 10
Excellent
(103 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room

8.4 out of 10
Very good
(51 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

8.8 out of 10
Excellent
(36 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Basic Double Standard

8.0 out of 10
Very good
(32 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Plus Double

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Plus Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Lancaster Hall Hotel

Hotel with a restaurant, a quick walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe.
Lancaster Hall Hotel offers 80 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Lancaster Hall Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Kensington Gardens and 6 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Lancaster Hall Hotel also features a front desk safe and a lift.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lancaster Hall Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 16 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16 for adults and from GBP 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Lancaster Hall Hotel Hotel
Lancaster Hall Hotel London
Lancaster Hall Hotel Hotel London

Reviews

Lancaster Hall Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 618 out of 1177 reviews
Rating 8 - Good. 416 out of 1177 reviews
Rating 6 - Okay. 115 out of 1177 reviews
Rating 4 - Poor. 18 out of 1177 reviews
Rating 2 - Terrible. 10 out of 1177 reviews

Reviews

10/10 Excellent

Duane

Stayed 3 nights in Jul 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location close to Paddington Station and Hyde Park. It was clean and comfortable and so affordable! I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in a really convenient and quiet location. Rooms were a good size, had everything you could need and staff were friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Garrett

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at reception was very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great overnight stay

Fab hotel close to Paddington station and Hyde park, check in quick and friendly and accommodating as we were a little early. Didn’t use any facilities such as bar or lounge as an overnight trip attending BST Hyde park so just a stopover. However when we headed back to the hotel the welcomes were warm and friendly from all staff, twin room a good size for central London, it was quite humid in London but the fan in the room did the job. Beds comfy and nice and quiet area, bathroom a decent size but could do with updating. Would definitely book and stay again when next in central London.
Stayed 1 night in Jul 2025

8/10 Good

Koulla

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine, the street was a bit noisy which could not be helped by the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Tania

Travelled with partner
Disliked: Cleanliness, amenities
Very disappointing stay. The location is excellent and staff are very friendly but the hotel is very tired and limited in basic amenities. The towels were thin and stained. The room was so tiny without aircon. I also have bites in a line resembling those caused by bed bugs. The worst thing - we paid £200 a night! Do not believe all the good reviews.
Stayed 2 nights in Jul 2025

6/10 Okay

Lawrence

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel is fine but basic. Superior room was very small as was the bathroom. No furniture for unpacking a suitcase. One luggage rack provided for 2 guests. Breakfast was adequate for a £8 additional charge. Location is convenient for Paddington Station
Stayed 3 nights in Jul 2025

8/10 Good

Allister

Liked: Cleanliness, amenities, property conditions & facilities
Conscientious and friendly staff, good value for money
Stayed 3 nights in Jun 2025

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and always nice. Has 24 hour reception so can enter and leave at any time safely. Loved the air conditioning!
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a nice area near Paddington with good little shops and restaurants The staff are kind and helpful. Only drawback is some rooms have no air conditioning which is a disaster in the heat. Plus the bathrooms are truly tiny. Might not come back for this reason.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Excellent hotel but a tiny bit expensive for what it is!
Stayed 1 night in Jun 2025

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem of a hotel fantastic location, excellent for a low budget hotel even got upgaded to an air con room. Was a perfect location for Hyde park and to explore from. We will be back what a fab weekend we had
Stayed 3 nights in Jun 2025

10/10 Excellent

Lutfur

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at reception was very helpful and assisting at all times, rooms clean and well maintained, good value for money, close to tube stations, many places to eat close by which stay open late, in-house restaurant serving good breakfast at reasonable cost. Would recommend stay by couples in a centrally located place at a very reasonable cost.
Stayed 3 nights in Jun 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Great area to stay in very accessible to multiple tube stations, check in was quick and efficient. It was good to have a suitcase storage area after my checkout since I had a later flight. Would stay here again!
Stayed 3 nights in Jun 2025

8/10 Good

Ric

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Bita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Disappointing Stay – Not Recommended

We arrived around 9 PM and were met by a sleepy, untidy receptionist — not a great start. The room lacked even the most basic amenities: no iron, no hair dryer, no drinking water, no tissues, and no refrigerator. The bathroom was a disaster — every time we used the shower, a small pond formed, soaking the floor and even wetting the carpets outside, which caused a terrible damp smell. The noise from the corridor was constant and disruptive, making it nearly impossible to sleep. The safety box was extremely outdated and required a physical key, which we had to collect from reception with a £10 deposit. Overall, a very disappointing and uncomfortable experience. Definitely not recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony, Laguna Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for a London hotel. FIve minutes walk to Paddington Station or Hyde Park. Lots of nice restaurants and pubs nearby so the minimal hotel bar and breakfast were no bother. Staff were very friendly. My only complaint was the very late check in and very early check out times (1030 AM) which seem excessive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was within walking distance to Paddington Station - this makes it really convenient to get around London, or go elsewhere from London using the railway. The front desk staff was friendly and helpful with information about London. It was nice to see a smiling face every morning. The hotel was spotless. Our room was very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joseph, St Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 3 nights in Jun 2025

6/10 Okay

Liliana

Travelled with family
Liked: Cleanliness, staff & service
The hotel was nice and clean, good location..short walk to Paddington station, but the room was hot; you can't open windows..air-conditioning was too weak to cool it. I was on 4th floor. Sink in bathroom has 2 taps cold and hot.. not easy to wash...
Stayed 3 nights in Jun 2025

8/10 Good

Garrett

Stayed 1 night in May 2025

6/10 Okay

Robert, Victoria

Stayed 3 nights in Jun 2025