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Walter au Lac

3-star property
Piazza Rezzonico 7, Lugano, TI 044 511 21 42
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4.4 out of 5
Excellent!
See all 55 ebookers Reviews

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Double Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 237* Per night/room 18 May - 19 May

Premium Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, Balcony, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Walter au Lac's great location gets high marks from our customers. During your stay, you're just a quick walk from Via Nassa. You'll find features such as free breakfast and free WiFi in public areas, plus a rooftop terrace.

  • Free full breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from LAC Lugano Arte e Cultura and 7 minutes on foot from Villa Ciani
  • Airport shuttle service available for a fee

Walter au Lac ratings based on 55 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Walter au Lac

Everyone (38) Couples (12) Family (1)
5 out of 5
Waren sehr schöne 2 Tage gerne wieder.

Posted by on 13 May 2024

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5 out of 5

Posted by on 10 Dec 2023

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Comment from Hotel Management

26 Feb 2024 by The Management

Thank you for your review! We are looking forward to welcoming you back. From mid March we will have new renovated rooms available. Best regards, F. Cereda (General Manager)

4 out of 5

Posted by on 30 Nov 2023

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Comment from Hotel Management

12 Dec 2023 by The Management

Thank you Edith for your kind review! Best regards,F. Cereda (General Management)

5 out of 5

Posted by on 12 Oct 2023

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Comment from Hotel Management

23 Oct 2023 by The Management

Thank you so much Brigitte for your rate of 5 out of 5! We are looking forward to welcoming you back! Take care, F. Cereda (General Manager)

3 out of 5

Posted by on 11 Sep 2023

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5 out of 5
Familienfreundlich

Posted by on 15 Aug 2023

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Comment from Hotel Management

16 Aug 2023 by The Management

Vielen herzlichen Dank für Ihre nette Bewertung! Mit freundlichen Grüssen, F. Cereda (Hoteldirektor)

4 out of 5
Alles Bestens

Posted by on 16 Dec 2022

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Comment from Hotel Management

20 Dec 2022 by The Management

Vielen Dank für Ihre Bewertung! Mit freundlichen Grüssen,Francesca Cereda (Hoteldirektor)

5 out of 5
Liebenswerter Empfang, hilfsbereit, morgenequype stets ein llächeln auf den Lippen

Posted by on 7 Nov 2022

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Comment from Hotel Management

8 Nov 2022 by The Management

Vielen herzlichen Dank für Ihre nette Bewertung! Gerne warten wir auf Ihnen nächsten Aufenthalt im Hotel Walter au Lac!Mit freundlichen Grüssen,Francesca Cereda, General Manager

4 out of 5
Sehr freundlicher Empfang und Service. Zentrale Lage einfach klasse.

Posted by on 19 Jun 2022

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Comment from Hotel Management

20 Jun 2022 by The Management

Vielen Dank für Ihre Bewertung! Gerne warten wir auf Ihren nächsten Besuch! Mit freundlichen Grüssen, Francesca Cereda, General Manager

5 out of 5
Sehr freundliches Personal und Capo

Posted by on 28 May 2022

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Comment from Hotel Management

11 Jun 2022 by The Management

Vielen herzlichen Dank für Ihre Bewertung! Wir freuen uns dass Sie bei uns einen schönen Aufenthalt gehabt. Gerne warten wir auf Ihren nächsten Aufenthalt! Mit freundlichen Grüssen, Francesca Cereda (Hoteldirektor)

About the Walter au Lac

Location Piazza Rezzonico 7, Lugano, TI 6900

Property Features

Free breakfast is served daily. Public spaces have free WiFi. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Walter au Lac. This 3-star Lugano hotel is smoke free.

  • 38 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lugano-Paradiso (1.8 km / 1.1 mi)
  • Metro station: Lugano Funicular Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Walter au Lac offers 38 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Cots (infant beds) are available for CHF 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Walter au Lac

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Contactless check-out is available.

  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Walter au
  • Walter au Lac
  • Walter au Lac Hotel
  • Walter au Lac Hotel Lugano
  • Walter au Lac Lugano
  • Walter au Lac Hotel
  • Walter au Lac Lugano
  • Walter au Lac Hotel Lugano

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.