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Hotel Sursee

3.0 star property

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Photo gallery for Hotel Sursee

Property grounds
Property entrance
Lobby
Double Room Single Use | Living area | Flat-screen TV
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Bahnhofstrasse 15, Sursee, Luzern, 6210
  • Place, Kirchenschatz Museum
    ‪5 min walk‬
  • Place, Lake Sempach
    ‪17 min walk‬
  • Place, Swiss Transportation Museum
    ‪22 min drive‬

Room options

View all photos for Family Room

Family Room | Living area | Flat-screen TV

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Basic Double Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, Garden View

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room, 1 Double Bed, Garden View

  • Garden view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Single Room

9.0 out of 10
Wonderful
(16 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Daily buffet breakfast for a fee
FOCUS Hotel
Sursee
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 63 reviews
The price is CHF 219
includes taxes & fees
8 Jun - 9 Jun
FOCUS Hotel

About this property

Hotel Sursee

A snack bar/deli, coffee/tea in a common area and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a library and express check-in are on-site.
Hotel Sursee offers 40 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Sursee hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Hotel Sursee. During your stay, you're just a quick walk from Kirchenschatz Museum. Free WiFi in public areas, free self-parking and a snack bar/deli are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent and a playground
  • Just a 5-minute walk from Kirchenschatz Museum and a 3-minute drive from Lake Sempach
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Sursee. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Sursee hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: CHF 10 for adults and CHF 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle tours
  • Library
  • Playground
  • Shopping centre

Family friendly

  • In-room cot
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:30 AM - 10:00 PM) and Friday - Sunday (7:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox, private entrance

Pets

  • Pets: CHF 20.00 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 10.00 for adults and from CHF 5.00 for children
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: TWINT
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Thursday: 6:30 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's JustIN mobile mobile app before check-in.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sursee
Hotel Sursee Hotel
Hotel Sursee Sursee
Hotel Sursee Hotel Sursee

Hotel Sursee Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 329 reviews
Rating 8 - Good. 133 out of 329 reviews
Rating 6 - Okay. 30 out of 329 reviews
Rating 4 - Poor. 3 out of 329 reviews
Rating 2 - Terrible. 5 out of 329 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful staff.
Stayed 1 night in May 2025
Verified

6/10 Okay

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a short stay. Good breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda H

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and walkable to shops and restaurants. Great buffet breakfast with very friendly staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Excellent, clean , comfortable and friendly hotel
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
Good for the price, clean, good breakfast
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. Wonderful location near shops and restaurants.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Max p.

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 5 nights in Jun 2025
Verified

6/10 Okay

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but quite expencive for what you get. The breakfast is very low key and the pillows are so soft that when you put your head on it then your head just falls through to the bed.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Ten minute walk to train station and 15 minute train ride to Luzern. Breakfast was very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, Clean room but a bit small for 4 of us. Friendly staff, especially Romania. She allowed us to check in early. They’ve got luggage storage which is good. They offered food up to 10 pm which is great. Very good breakfast, lots of choices.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service
Plenty of parking but within easy walk of the old town. Staff are welcoming and helpful
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Hotel was clean. Access to hotel is limited with a 10 minute walk to tram station. Out of the way facility, but cheap for access.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and quiet
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Taluana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good!!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Darshan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025
Verified

8/10 Good

TJUNG SENG

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and 24 hr tea and coffee, plus instant noodles after breakfast
Stayed 2 nights in May 2024
Verified

8/10 Good

Md.Mamunur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel awesome stuffs. Just a bit quite
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast too.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable location. My family and I stayed in the family room. The kids loved the loft area. The hotel was convenient to the train. The parking was easy to use. The hotel was quiet and breakfast was nice! I would love to stay again one day
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

HERB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I explained everything is at it's best for a 3 star Hotel. Will visit again. thanks
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night on the way from UK to Italy. The hotel is clean and the bed was comfortable and there is unlimited tea, coffee, chilled water. The members of staff we came into contact with were very helpful and spoke good English. The parking in the underground car park is free with a voucher from the hotel.
Stayed 1 night in May 2023
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍
Stayed 1 night in Oct 2024
Verified

8/10 Good

jinnatun

It was ok they charged us extra
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities

WOW, such personal service

Wow, what fantastic staff, and that is only the start. Nicely located a short walk from the train station, this hotel does things in a very personal way. Help yourself to coffee and cake whenever you want. Filtered water to top up your bottle before your day out. Hearty and plentiful breakfasts to set you up for the day. On site secure parking and exceptionally clean barely warrant a mention with so much to praise. No on site restaurant but plenty of great food within 5 minutes walk
Stayed 4 nights in Jun 2024