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INA Hotel City Gate

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Photo gallery for INA Hotel City Gate

Front of property
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Daily buffet breakfast (EUR 14.90 per person)
Room amenity
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 49, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪8 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

INA Hotel City Gate

Hotel connected to the convention centre in Hamburg
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas. Change of towels is available on request
INA Hotel City Gate offers 20 accommodations with a safe and a hairdryer. Satellite televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

With your stay at INA Hotel City Gate, you're connected to the convention centre and just a quick walk from Moenckebergstrasse. Features include free WiFi in public areas and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
INA Hotel City Gate offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. A complete renovation of INA Hotel City Gate was completed in November 2021.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 14.90 per person

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1960
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centro CityGate
Centro CityGate Hamburg
Centro Hotel CityGate
Centro Hotel CityGate Hamburg
City Gate Centro Comfort Hotel Hamburg
City Gate Centro Comfort Hotel
City Gate Centro Comfort Hamburg
City Gate Centro Comfort
Centro Hotel City Gate
Centro Hotel City Gate Hamburg
Centro City Gate
Centro City Gate Hamburg
Centro Hotel City Gate
INA Hotel City Gate Hotel
INA Hotel City Gate Hamburg
INA Hotel City Gate Hotel Hamburg

INA Hotel City Gate Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 5 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Christian, New Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and new amenities. Only the very loud cleaning service in the am was spoiling the night a bit
Stayed 1 night in May 2022

4/10 Poor

gabriel

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Price extremely high for what the hotel has to offer Not worthy at all
Stayed 2 nights in Apr 2022

10/10 Excellent

Aleks

Stayed 1 night in Nov 2022

8/10 Good

Annette Toft

Stayed 3 nights in Oct 2022

10/10 Excellent

Jørn

Stayed 1 night in Sep 2022

8/10 Good

ole

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Klasse Hotel

Stayed 2 nights in Dec 2021

8/10 Good

Jaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice and big room only what we missing was wardrope space.
Stayed 3 nights in Nov 2021