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Chalet Hotel Adler

3.0 star property

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Experience the charm of the Alps at this traditional hotel, offering a bar, restaurant, and scenic views.
Relax in this serene room with a comfortable bed, desk, and chair, surrounded by lush views of the outdoors.
Relax with a drink at the bar, where you can enjoy a view of the outside through the window.
Relax in a serene outdoor seating area with a breathtaking view of snow-capped mountains.
Relax by the pool with a serene view of the snowy landscape through large windows.

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
Uesseri Hauptstrasse, Kandersteg, BE, 3718
  • Oeschinen Lake
  • Oeschinensee Kandersteg Gondola
  • Kandersteg-Sunnbuel Cable Car
    ‪4 min drive‬
  • Bern (BRN-Belp)
    ‪56 min drive‬

Room options

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Jetted Tub, Mountain View

Standard Double Room, Jetted Tub, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double Room, Jetted Tub, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony, Mountain View

Single Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Balcony, Mountain View

Double Room, Balcony, Mountain View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Experience the charm of the Alps from your balcony with a breathtaking view of the surrounding mountains.

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The price is CHF 403
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includes taxes & fees
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About this property

Chalet Hotel Adler

Hotel with a full-service spa, near Oeschinen Lake
A full-service spa, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a sauna, self parking and concierge services.
Chalet Hotel Adler offers 26 accommodations with minibars and a safe. Rooms open to furnished balconies. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, body wraps and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Chalet Hotel Adler, you'll be within walking distance of Kandersteg-Allmenalp Cable Car. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to hot stone massages, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a steam room, a sauna and mini golf
  • Just a 2-minute drive from Oeschinen Lake and a few minutes from Oeschinensee Kandersteg Gondola
  • Free train station pick-up shuttle service
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Chalet Hotel Adler offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, barbecue grills, and multilingual staff are also featured at Chalet Hotel Adler. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Kandersteg hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
Chalet Hotel Adler has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Parking on site (CHF 20 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CHF 19 for adults and CHF 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ice skating
  • Mini golf
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body wraps
  • Hot stone massages
  • Sauna
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.60 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 15 for children
  • Self-parking fee: CHF 20 per night
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Chalet Hotel Adler offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:30 AM - 5:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Chalet-Hotel Adler
Chalet-Hotel Adler Hotel
Chalet-Hotel Adler Hotel Kandersteg
Chalet-Hotel Adler Kandersteg
Chalet Hotel Adler
Chalet Hotel Kandersteg
Chalet Hotel Kandersteg
Chalet Hotel Adler Hotel
Chalet Hotel Adler Kandersteg
Chalet Hotel Adler Hotel Kandersteg

Chalet Hotel Adler Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 125 reviews
Rating 8 - Good. 43 out of 125 reviews
Rating 6 - Okay. 16 out of 125 reviews
Rating 4 - Poor. 3 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Sep 2024

10/10 Excellent

Greg G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Kandersteg with a nice restaurant and pool facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Changrim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Nice hotel with view

Had a good stay here, the hotel is nice and the staff friendly, however needs a bit of upgrading. A couple of things in the room were not up to standard (plug socket not working, no kettle). Also breakfast is extra (20 CHF I think) I know it is becoming common for hotels to charge for breakfast, but it should be included.
Stayed 1 night in Jul 2024

10/10 Excellent

Heber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel!

The staff were friendly and the accommodations were great. We would recommend it aa hope to stay there again our selves.
Stayed 8 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to from the train station. Is was very charming and the staff was very friendly.
Stayed 1 night in Sep 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with exceptionally friendly staff. Love the convenience of the grocery store as well as the proximity to the cable car to Oeschinensee. Very nice restaurant on site. They also have fantastic jacuzzi tubs that rotate to the outside for an indoor-outdoor hot tub experience. Our room had a round bed!
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Comfortable but take your kettle.

Very convenient location for both bus and train connections. Room decent size and great to have a balcony. The Internet did not work at all although they tried to fix it, important everywhere these days especially if you do not have inclusive EU roaming packages. No kettle or any coffee machine is provided in the rooms.
Stayed 1 night in May 2022

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! It is the perfect location for exploration. The hotel is incredibly clean and the food is delicious. The breakfast offered tons of yummy options. We chose to have dinner there as well and it was also amazing. Definitely order the Apple strudel dessert! Very friendly staff as well.
Stayed 1 night in Apr 2022

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing. View from the room was fantastic. Hot tube was the bonus after a long hike I didn't know we needed. Overall it was a fun experience. Sound does travel
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely historic hotel, full of atmosphere, great location (near the train station, beautiful mountain view), comfortable bed (not too soft). Staff was very helpful whenever needed. Price was fair. Some guests told us they return yearly, and I can well understand why.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The room had other guest’s belongings left behind, the flooring was missing under the bed. no screen on the windows so bugs and mosquitoes got in the room through the closed curtains...
Stayed 1 night in Jul 2019

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The town is absolutely beautiful, and the hotel is beautiful from the outside, but the beds are shockingly bad and in need of upgrading. I couldn't actually sleep on the bed, instead I decided to sleep on the couch. Also there is a horrible smell in the room and on the bed linen, it smelled like rotten food. Also check in at 4pm is inconvenient.
Stayed 1 night in Jun 2019

10/10 Excellent

Sandra, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our room and hotel staff was very friendly
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, cosy hotel

Amazing staff at the hotel, great variety of food at the restaurant, especially the cheese fondue! The room was spacious, clean with a mountain view. Really close to the Kandersteg train station as well! There is nothing bad about this hotel!
Stayed 2 nights in Apr 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, the view was amazing and the shower was awesome. Staff was incredible, no issue with a language barrier and extremely helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Vic, Bucks, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the centre of town

Staff were always happy to help. Food we had was hot and served in a short time, even on a night that they were very busy. Room was comfortable, clean and warm. Would definitely return again.
Stayed 9 nights in Aug 2018

2/10 Terrible

Yings, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

One night and it was enough

Bathroom was awkward, with no showering door or curtains but only a swinging partion. Water and soap flew everywhere while showering and on the toilet seat, and the whole bathroom was a mess. Requested for a non-smoking room but having a non-smoking room placed between two smoking rooms was the worst idea ever, especially during summer when there is no AC and leaving your windows open means all the smoke from the neighbours comes in. Also, there seems to be cracks in the walls or floor board, we had cigarette smoke coming into our room even after closing all the windows. We couldn’t wait to leave! Wouldn’t recommend this place!
Stayed 1 night in Aug 2018