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Kensington Prime Hotel

3.5 star property

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Photo gallery for Kensington Prime Hotel

Step into the grand entrance of Kensington Prime Hotel, featuring a majestic staircase and elegant black door.
Enjoy communal dining or meetings in this spacious area with a central table and comfortable seating.
Welcome to the Kensington Premier Hotel, where guests can check in and enjoy the warm atmosphere.
Enjoy a meal under the stars on the patio, accessible via stone steps, with a dining setup amidst a beautifully maintained garden.
Elevators offer a sleek, modern ride with a contrasting white floor and decorative accents.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Kitchen
  • Free WiFi

Explore the area

View in a map
Russell Road, London, England, W14 8JA
  • Olympia Conference and Exhibition Centre
    ‪1 min walk‬
  • Kensington High Street
    ‪2 min walk‬
  • Westfield London Shopping Centre
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Luxury Double or Twin Room

Classic hotel room with two single beds, a desk, and a mirror.

Luxury Double or Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Classic hotel room with a tufted headboard, bedside telephone, and flat-screen TV.

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(23 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Relax in a stylish room with a tufted headboard, a comfortable bed, and a convenient kitchenette.

Superior Double Room, 1 Double Bed

8.4 out of 10
Very good
(25 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Classic hotel room with a large bed, bedside table, and desk, featuring a television and comfortable seating area.

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kensington Prime Hotel

Hotel with free breakfast, steps from Kensington High Street
This smoke-free hotel features express check-out, a garden and free breakfast. WiFi in public areas is free.
Kensington Prime Hotel offers 19 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The free breakfast at Kensington Prime Hotel gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Enjoy features like free WiFi in public areas.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a lift and a terrace
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Steps from Kensington High Street and 4 minutes on foot from Olympia Conference and Exhibition Centre
Free breakfast is served daily. Public spaces have free WiFi. Kensington Prime Hotel also features a terrace, a garden, and express check-out.

This 3.5-star London hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • In-room kitchenette
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Kensington Prime
Kensington Prime Hotel London
England
Kensington Prime Hotel Hotel
Kensington Prime Hotel London
Kensington Prime Hotel Hotel London

Kensington Prime Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 975 reviews
Rating 8 - Good. 346 out of 975 reviews
Rating 6 - Okay. 90 out of 975 reviews
Rating 4 - Poor. 32 out of 975 reviews
Rating 2 - Terrible. 31 out of 975 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It's way way smaller than what is shown on the pictures on the website - way smaller
Stayed 2 nights in May 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel!

Really great little hotel. Comfy bed, nice staff and a good breakfast too. Really happy with my stay, would definitely recommend.
Stayed 1 night in Apr 2025

8/10 Good

glynnis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were two strange things that could be changed. 1. The showere floor was at the exact level with the bathroom floor. Nothing existed to keep the eater from running all over the bathroom. We had to waste towels to dry it and ran out of towels. 2. The friges was in a clsed cabinet which heated up and kept the fridge warm. However, the staff was kind and the hotel was very clean.
Stayed 4 nights in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in, nearby to Olympia, small room but with everything you need.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a one night stay

Rooms were small but well furnished. Receptionist was very friendly (as were other staff), hotel was clean and tidy throughout. It's a small hotel, only around15 rooms. We were at the front and room was quiet, with only a small amount of traffic noise. Breakfast was a little disappointing as no bacon on the cooked option and the coffee machine was out of order (so only instant coffee available). Best bet for public transport is bus, with nearest stops a couple of minutes walk away - includes a route straight into central london (Aldwych). The nearby tube station is only open when there are major events on at Olympia
Stayed 1 night in Apr 2025

2/10 Terrible

Ceri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this hotel. They practice bait and switch bookings. We booked and paid in full for a Deluxe king bed room. On arrival it was immediately obvious our room was not the one advertised, tiny, ripped curtains not even room to open a suitcase without putting it on the double (Not King) bed. We went immediately to reception.They said there were no other rooms available and that "you must be American, you don't understand that beds are smaller here in London". Which is nonesense. We later got access to view the room we had booked and it was spacious, with a proper king bed. They refused to move us to that room, or to refund the difference. We were told the hotel was fully/overbooked. Expedia was also no help, despite us sending photos and confirming we had booked and paid for the more expensive room. The breakfast supplied is also misleading: broken coffee machine, only cold greasy options, nothing at all like the promotional video on the site. The lighted mirror in our bathroom was broken (reception told us none of them were working due to wiring issues) and the shower floods the floors with every use (broken hose on the head and curtain doesn't reach the floor) A shoddy place with shoddy business practices. After multiple contacts with multiple agents it became apparent Expedia doesn't really care either. Everyone is getting their money. Only the customer pays the price. We will never deal with either of these companies again for our travels.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sophia

Stayed 3 nights in Apr 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, convenient to get around London. Perfect for people visiting London and wanting somewhere safe, cleans and tucked out the way from the hustle and bustle. Couldn’t recommend highly enough!
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025

10/10 Excellent

somika

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice cosy rooms. Staff was really kind and helpful. Good breakfast provided. I really enjoyed my stay. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Amenities
Lovely little hotel in a very nice area.
Stayed 2 nights in Apr 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Nice hotel, nice area but TINY room. Had to climb onto bed to get in it as so little space either side. Breakfast was ok ish but not a lot of choice. Staff very friendly
Stayed 3 nights in Apr 2025

2/10 Terrible

Laura

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible hotel and service
Stayed 1 night in Apr 2025

10/10 Excellent

Ruhullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place amazing memory
Stayed 4 nights in Apr 2025

10/10 Excellent

Theaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miss

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good staff, clean, quiet and a good breakfast
Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the train station. They included a delicious breakfast and it was clean.
Stayed 5 nights in Mar 2025

6/10 Okay

Sarah

Travelled with partner
The breakfast was awful but the bedroom were lovely
Stayed 2 nights in Mar 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service
The property was very nice only a little problem was the shower made the floor very wet in the bathroom. Shower curtain wasn't long enough. The shower didn't have a tray
Stayed 1 night in Mar 2025

8/10 Good

Charlotte

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality team was very kind and accommodating.
Stayed 2 nights in Mar 2025