this place is horrible they had bed bugs and when i showed them videos of the bed bugs they didnât care and claimed it wasnât from here and wouldnât give a refund and said the most they can give me back is $20
Unfortunately this was not the cleanest or nicest room. Bed sheets and pillow cases had stains. Bed frame has some type of stains close to the bed. The toilet had stains around the seat. The floor had random trash lying around. The âfront deskâ werenât friendly, made me feel like I was bothering them when I tried to check in. My boyfriend and I bought our own bed sheets and disinfectant after we walked into the room
Horrible experience, didnât end up spending the night there and was denied a refund. They tried to keep my deposit but I waited till they gave it to me. The room had no microwave, mini fridge; had burnt blankets, dirty curtains, couldnât open the window, the AC didnât work, the tv remote couldnât change the input so all I was able to put was whatever was on the antenna. And the room just smelled musky had to leave the door wide open to try and cope with it but didnât end up staying the night just wasnât the right feel wasnât comforting or relaxing. And the AC filter was dirty.
Rooms were not so great. The key was only good for 24 hrs, which they never told us. The area was horrible. Could not understand what the person at check in was saying. The A/c, Heater was very loud and didn't work so well. could hear everything outside the room.
This was one of the worst experiences while trying to celebrate my honeymoon. First the staff was extremely rude with very limited communication skills. I was treated at the check in window as if they were doing me a favor. There was some kind of mix up with my payment information. I believe it was conveniently not processed onlive so that I would be charged more at the window with at the time of check-in with limited resources. The room was below satisfactory with stained sheets dirty towels and roach droppings in various areas of the room. I also requested a non-smoking and handicap access suite, but not until I arrived was I notified about the lack in accomodations. What was suppose to be nice getaway for my wife and myself turned out to be a night of disappointment and disaster. I believe the Expedia in association with the regal motel worked together in cat fishing me into taking my business to a hotel that If not for Expedia I would of never have chosen.
Very unsafe area. We had to wait outside to check in because i think the employee was sleeping. He was very rude and we didnt end up staying for many reasons. Dirty and unsafe were the top reasons.