"Excellent"

"Quirky to stay in what once was a prison"

"Great location, close to train station and old town"

"Staff was very helpful and polite. Access easy to public transport and restaurant"

"We loved this property. The room was small but more than adequate. It was clean and had all of the essentials. It was also in an ideal location for exploring. The staff were very helpful and friendly but the icing on the cake was the common area. We used it a couple of times to bring our own lunch ..."

"Excellent for families"

"Check-in was very quick and easy. The receptionist greeted us with a smile and even apologised that it was raining in Lucerne. Good size room comfortable bed. Remember that Swiss plugs are different to a lot of EU countries. Thankfully we managed to pick one at London airport. Location was excellent ..."

"Great stay. Being English it was difficult reading some directions in the laundry we-wash app required. No coffee available in the rooms - tea in the laundry area. Never could get the elements on the stove to work - no instructions. Other than maid service a truly no contact experience. Crazy stairwells ..."