"This is a great place to take kids, they have plenty of activities for kids, and the staff are so good with kids. Most of the staff are super friendly and helpful. When we were at the reception for check-in, the staff answered her phone in the middle of the process and were not very helpful. However, ..."

"It's a great place for families with kids. The resort is neither too big nor too crowded. There are a lot of dining options, and the dishes are decent. Thanks Jose, for welcoming us and showing us around."

"6th time there and still love it but food isn’t as nice and really quite expensive now, beautiful location and staff"

"Great place"

"Property was clean and had several dinning choices. Kids loved the water park and activities offered."

"Great place for family. Would definitely recommend. I would love to go back again."

"not much to do, beach dirty"

"We had a wonderful time at shangri la . Staff are lovely as usual."

"The property is a little outdated. Perfect for kids 6 and under. Very clean. Staff were fantastic."

"Great place for a family"