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Ibis Birmingham New Street Station Hotel

3.0 star property

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Exterior
Twin Room, 2 Single Beds | 1 bedroom, desk, laptop workspace, blackout curtains
Reception
Lobby lounge

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • O2 Academy Birmingham
    ‪3 min walk‬
  • Bullring & Grand Central
    ‪4 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪18 min drive‬

Room options

View all photos for Family Room, Multiple Beds

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Twin Room, 2 Single Beds

1 bedroom, desk, laptop workspace, blackout curtains

Twin Room, 2 Single Beds

7.8 out of 10
Good
(19 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

1 bedroom, desk, laptop workspace, blackout curtains

Double Room, 1 Double Bed

8.0 out of 10
Very good
(55 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Birmingham Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.7 out of 5, Good, (1299)
The price is CHF 54
for 1 room
includes taxes & fees
8 Aug - 9 Aug
ibis budget Birmingham Centre

About this property

Ibis Birmingham New Street Station Hotel

Hotel with a restaurant, a quick walk to O2 Academy Birmingham
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and dry cleaning. Housekeeping is available on request.
Ibis Birmingham New Street Station Hotel offers 159 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include fans and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Ibis Birmingham New Street Station Hotel. During your stay, you're just a quick walk from O2 Academy Birmingham. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a conference centre
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of O2 Academy Birmingham and Bullring & Grand Central
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 7 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Ibis Birmingham New Street Station Hotel also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Ibis Birmingham New Street Station Hotel has a restaurant on site.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower (67 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 to 12 for adults and GBP 0 to 6 for children
  • Covered self-parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1013 reviews
Rating 8 - Good. 344 out of 1013 reviews
Rating 6 - Okay. 174 out of 1013 reviews
Rating 4 - Poor. 77 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel...clean and everything you need in the room. Car park at hotel was handy, not as tight as some reviews suggested. Would stay there again if the need arose. Thanks to reception staff who were very helpful
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Average

Bang average hotel, very uncomfortable beds, no aircon, small rooms, small bathrooms, ok for one night, but not good for 3
Stayed 3 nights in Apr 2025

8/10 Good

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel,stayed a few times here ,always lovely and helpful staff,clean and good security at night with the location. Basic room ,but got it a great price and still had great utilities and comfortable and thats all we needed for the night ! Would definitely stay here again .
Stayed 1 night in Apr 2025

6/10 Okay

Khizar

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was okay , but I noticed that the carpert was old and not appealing.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff were lovely , however room had no hand towel, dirty and dusty around room Hotel has noisy guests till early hours on corridors
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service
This hotel is in a great location for Chinatown and The Glee Club. Very convenient multi-storey car park facing the hotel - don't forget to let the hotel know to get your discounted rate. We were there on a Monday evening, and had no problems with noise etc. Good value for money.
Stayed 1 night in Mar 2025

6/10 Okay

Mike

Liked: Cleanliness
Parking at hotel is secure but the access is only suitable for small cars (Golf).. All points of contact from entrance/exit and all walls inside are covered in the scars of cars scraped against them. There is no space to turn and no clearance to open a boot. There is alternative parking very close (public Arcadia car park - similar price but of course not Secure). Rooms are very small but clean and staff are polite and helpful. It is 4 mins walk to new Station -local area is very down market!
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us

Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Keith

Liked: Room comfort
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sport Weekend.

A sporting weekend in the Midlands, like you to give a big shout out to your 3 members of staff who where on duty early evening Saturday & provide me with a decent meal with great service.
Bully at New Street Station
Stayed 3 nights in Apr 2025

4/10 Poor

Hannah

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and every member of staff was accommodating. What a pleasure it was to stay here. I didn’t like the parking under the building, but the staff were very helpful with this and went above and beyond to help me.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly approachable staff, clean large family room. The noise from the neighbouring building was a little off putting at first but not really a problem.
Stayed 1 night in Feb 2025

6/10 Okay

DANIEL

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Awais

Stayed 1 night in Mar 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Desmond, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in and was able to get in the room after a tiring journey before 3pm. Clean room and always comfortable. Area around the hotel is vibrant and extremely noisy at night. Hotel is not soundproof.
Stayed 1 night in Mar 2025