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Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, pool loungers
Property video
Exterior
Exterior
20 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Paradise Beach
    ‪8 min walk‬
  • Place, Playa Paraiso Golf Course
    ‪10 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Garden view
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

  • Garden view
  • 62 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(41 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 58 sq m
  • Sleeps 4

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

  • Garden view
  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior with Garden View

  • Sleeps 4

View all photos for Suite Junior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • Sleeps 4

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • 58 sq m
  • Sleeps 4

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About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Spend the day relaxing at the beach, practising your swing on Iberostar Selection Paraíso Maya Suites - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Iberostar Selection Paraíso Maya Suites - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a beach bar and a poolside bar
  • Splash around at the free water park with a lazy river or swim in the 8 outdoor pools
  • Indulge with manicures and pedicures, detox wraps or deep-tissue massages at Spa Sensations
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Pagoda – This buffet restaurant serves lunch and dinner.
La Marina – This restaurant only serves dinner. Reservations are required. Open daily.
Bistró L'Etoile – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
El Rancho – This steakhouse only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistró L'Etoile
  • El Rancho
  • La Marina
  • La Pagoda

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Olga

Stayed 6 nights in Nov 2025

10/10 Excellent

Tammy Anne, Courtice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and so clean. So many things for kids and adults to do. Beach is one of the best we’ve experienced in Riviera Maya. Highly recommend and we will be back as well.
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexey

Liked: Cleanliness, amenities, property conditions & facilities
Great place and service
Stayed 3 nights in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day and beverages was restocked. Rooms were a little dated, shower was small and did not have the shorter shower only rain shower. The view was not great. Pool was big but could of been heated a little. Activities were good at the pool. Lazy river was freezing not relaxful. Definitely a resort for families geared towards kids. Food was mediocre not great at all definitely have had better but good enough to eat. Star cafe was great for snacks and coffee. I loved all the animals and the mayan culture designs throughout the property. Nightly entertainment was okay loved the circus show.
Stayed 4 nights in Nov 2025

8/10 Good

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and the family had a great time. Pools were amazing and staff/service amazing. Food great at the al a carte restaurants and buffets average but good choices. Room clean but room service food not so great.
Stayed 6 nights in Oct 2025

8/10 Good

Mariusz

Travelled with family
Liked: Amenities
Great resort, rooms are dated and need update but the rest was great.
Stayed 8 nights in Oct 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
PROS: * Incredible facilities. Well maintained, clean, and visually spectacular to the Maya theme. * No reason to leave the resort: Great diversity of restaurants, planned activities, and things to do between the theatre, play areas for kids pool, spa, sports bars, and beach. * Very well integrated with nature and fantastic commitment to sustainability. You can see lots of peacocks and coati's walking around. No plastic bottles, and good conservation practices. * Genuinely helpful staff who try to make sure your experience meets your expectations with all the powers available to them. Special mention to Sara, Maria, and Yomira who worked with me to resolve all challenges. They were really great! *Rooms are spacious, clean and have lots of amenities including free mini-bar (restocked once per day), hot/cold water, ironing board, and air conditioning. Laundry Service and room service available for small fees. CONS: * The Iberostar App is a key tool used for navigation and loading your hotel credits. For the duration of my stay, it didn't work as it was supposed to. Concierge needed to give me manual coupons to compensate for the app not loading the discount codes. * Questionable scheduling for Expedia exclusive benefits. The complementary bottle of wine that came with this package was delivered on the evening of day 4 of our 5-day trip, despite me asking for it since checking-in. Make sure to request it be available upon arrival when checking in to avoid this issue.
Stayed 4 nights in Oct 2025

10/10 Excellent

Arcelia, Forney

Stayed 3 nights in Jul 2025

8/10 Good

Alexis, Miami

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 7 nights in Oct 2025

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and clean beach
Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and very well taken care of. Spotless.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paulina P

Stayed 4 nights in Oct 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia VIP perks were not honored during my visit. Other than that, really good experience.
Stayed 4 nights in Sep 2025

8/10 Good

Claudia Fabiola Castro De

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Iberostar Selection Paraiso Maya Suites from October 6 thru October 11th. We were a group of 10 people and we all enjoyed our stay at this resort. The rooms, pools, and restaurants were all clean. We really enjoyed the variety of food options at their buffet and thought the food was great. As big coffee drinkers we thought the coffee was okay. The kids had a blast at the kids pool and the beach, and our 11 year old also had fun in the water slides. Our mini fridge was always full and restocked with drinks. The resort has GREAT views and many good places to take family pictures at. The drinks were okay, but they were never high quality, they do offer high quality liquor though. We attended their shows everyday and thought they were great, we liked that guests participated. The only concerning things here was the service from their employees, although the resort was not even so packed, some of their employees had attitudes, would rush you to order, and were not very attentive, which is something uncommon at other resorts. Also be aware that they will try to sit down and have breakfast with you, this is all a scheme to convince you to buy their membership or time share. Be aware that this resort is about 25 minutes from Cancun and Playa del Carmen, so be prepared to spend a good amount for the taxi. Overall we had a great time, we would definitely come back to this resort with the hope that their staff is more attentive towards their guests.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time you arrive through the gates until you leave, you're taken care of. All you have to do is relax and have fun. Lots of activities everyday. So many pools to keep cool. The beaches are great! The staff is very friendly. There's all types of food, you can eat your favorites for every meal. The rooms are comfortable, cleaned everyday and great air conditioning. I can't wait to return, i miss it already!
Stayed 6 nights in Oct 2025

8/10 Good

Nivedita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Large property, lots to do, kid-friendly, beautiful beach, well positioned main pool and other pool options, fun vibe, app is easy to use, decent sized rooms Cons: Service was lacking, no food/snack bar near the main pool which is really unfortunate,it feels like they should have more staff working, rooms are not ocean-front/facing, large property so it involved a lot of walking (could be pro or con) , lots of mosquitos given it's more of a 'nature' property as well
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great and helpful
Hotel
Hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Anna

Stayed 5 nights in Sep 2025

10/10 Excellent

Jaclyn, Green Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was excellent
Stayed 7 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Sep 2025

10/10 Excellent

MAGDELINE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and spacious room, nice excellent staff and very family friendly
Stayed 4 nights in Sep 2025

6/10 Okay

Vitaly

Travelled with family
Liked: Cleanliness, staff & service
The coati were everywhere on the beach. They will go into your tote and pull things out. Literally will lock the cups you drink out of. Staff does best to cleanup right away but a lot of coati. Rocks/coral in the water. If you’re looking to swim in the ocean look where people are clustered together no rocks there.
Stayed 7 nights in Sep 2025

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great food!
Stayed 5 nights in Sep 2025

10/10 Excellent

Vasiliy

Stayed 7 nights in Sep 2025