Grand Oasis Cancun - All Inclusive

4.0 star property

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Exterior
Front of property
Grand Ocean View | 1 bedroom, minibar, iron/ironing board, free cots/infant beds
14 bars/lounges, swim-up bar, poolside bar, beach bar
Indoor wedding

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Laundry

Explore the area

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Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Grand Oasis Cancun - All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at Grand Oasis Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 13 restaurants. Housekeeping is available on request.
Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower and complimentary toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Grand Oasis Cancun - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Italian cuisine at Dos Lunas, one of the property's 13 restaurants and 14 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, body scrubs or aromatherapy at Sensoria Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 9 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from La Isla Shopping Mall
  • Local-area shuttle service available for a fee
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square metres) and includes a conference centre. A casino, a fitness centre, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahia Steak House
  • Dos Lunas
  • Hacienda Sarape
  • La Placita Fast Food
  • Tun Kul Food Hall

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square foot of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (19,063 square foot of space)

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • Lift
  • Smooth flooring in room

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 4.25 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 380 out of 1638 reviews
Rating 8 - Good. 257 out of 1638 reviews
Rating 6 - Okay. 331 out of 1638 reviews
Rating 4 - Poor. 253 out of 1638 reviews
Rating 2 - Terrible. 417 out of 1638 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tamyra

if we had not upgraded our room or food wristbands we probably would’ve hated the stay but it turned out that we had a decent stay. kinky bar had decent entertainment
Stayed 5 nights in Mar 2025

6/10 Okay

Crystal

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not a good variety of food it was the same everyday and no flavor.
Stayed 4 nights in May 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience. 1. We were told there was no elevator and had to carry two 40 pound luggage’s to the second floor only to find out it was not the right building. 2. Our shower was leaking water all over the bathroom floor and complained and the issue was resolved. 3. Our bed sheets were dirty and they never changed them. 4. Our mattress was literally falling apart. I stood here before and liked the experience but after this experience I will not be staying here again. Oh not to mention I saw a ROACH in the Buffett restaurant.
Stayed 4 nights in May 2025

8/10 Good

Vivian, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very large resort and may involve up to 500 meters of walking to get where you want to go. The good part of a large resort is a large beach area and lots of pools. The food is adequate but I switched to pescatarian, rather than vegetarian as not many options. Vegan would be difficult. The drinks (cocktail types) are hugely processed sugary syrop. Stick to sodas and liquor! The beds are comfy and rooms are good sized with room to move around. Lots of peacocks in the resort and they are so cute but can be loud (it was mating season when I was there and they hung out on our balcony! Staff are great, treat them with respect, you’ll get the same back. Highly recommend upgrading to a black wristband, even if just the last couple days of your stay. The food and service are way better if you are Pyramid (black wrist band) and access to more comfy chairs on the beach. Download their app to figure out where the restaurant are and there is even a map you can use to get you there!
Stayed 12 nights in Apr 2025

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No me hay seguridad a mi primer dia de llegado me robaron mi celular nunca me avisaron el resultado de las camaras q supuestamente iba a chequiar
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia, Prairieville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Eileen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The plumbing was clogged in the shower made floor slippery and unsafe and bacteria. Asked for another room did not change till 9:30pm we could not shower or sleep with maintenance and house keeping in the room. Left disappointed
Stayed 1 night in May 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun in this hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Daisy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
It didn’t feel clean, towels were dingy and had some stains. Ac units didn’t work properly. It was very hard to get a reservation at any of the restaurants. The staff were very friendly though.
Stayed 6 nights in May 2025

6/10 Okay

Ella Maeve

Disliked: Staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Kayo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service isn’t the best and the all inclusive is misleading
Stayed 1 night in Apr 2025

6/10 Okay

Wafeh

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property felt safe and was reasonably clean. However, the check-in process was disorganized and took far too long, which made for a frustrating arrival experience. We had requested twin beds but were given a king instead—and it appeared that several other guests encountered the same issue. Communication was also a challenge, as many hotel staff spoke little to no English. While fluency isn’t expected, a basic level of English would have been helpful given the number of English-speaking guests. The all-day buffet was underwhelming, so I recommend making reservations at the on-site restaurants if you're looking for a better dining experience.
Stayed 4 nights in Feb 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in May 2025

10/10 Excellent

Mireya A, Tucson

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice, except the Cleaning lsdies wouldnt clean or chsnge the beddings
Stayed 4 nights in Apr 2025

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place
Stayed 1 night in May 2025

10/10 Excellent

Jaime Alberto Pacheco de

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything
Stayed 3 nights in May 2025

6/10 Okay

Mike

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service
2nd time guest. The things we like: - huge resort, tons to offer. Games, beach sports, massage, etc - pools wrap into each other and are beautiful. Always look crystal clear. - lots of restaurants IF you upgrade your badge bracelet Disappointments: - inclusive doesn't mean included - the badge bracelet that is 'normal' doesn't provide access to most of the restaurants. Be prepared for a $40/day upgrade - wine and at least 2 restaurants are additional upgrades - the resort was full of trash. Cups, food, bird dirt, puke. Yuck - no TP in women's bathroom by pool. Janitor gal outside door chatting. I nicely told her no tp. She said, i know. Ill get to it them. (Big bathrrom) - no staff to assist guests. No vallet to and from rooms, pool and beach bathrooms were gross, no wait staff by pools - no staff that was happy and nice. They did their jobs and replied and that was that. Glad I spoke Espanol a tiny bit. - beach isnt walkable. Stayed in the Hotel district to be able to walk the beach. Seaweed and slope of beach is disheartening. So much erosion. Not the redorts fault but was they arent doing their part - had to pay to use tennis rackets
Stayed 4 nights in Apr 2025

2/10 Terrible

gordon

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Pawel

Stayed 6 nights in Apr 2025

10/10 Excellent

Alejandro, DENTON

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025