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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

4 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
Buffet
Aerial view
7 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

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Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, Caleton Beach Club
    ‪8 min drive‬
  • Place, Punta Espada Golf Course
    ‪8 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Resort View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • 115 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down duvets, pillow-top beds, free minibar

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down duvets, pillow-top beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down duvets, pillow-top beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays on Hyatt Ziva Cap Cana - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hyatt Ziva Cap Cana - All Inclusive. During your stay, you'll be within walking distance of Juanillo Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Asian cuisine at Tempest Table, one of the property's 7 restaurants and 7 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to hydrotherapy, Ayurvedic treatments or aromatherapy at The Larimar Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • Guests have great things to say about the pool and the helpful staff
  • Just a 1-minute drive from Juanillo Beach and 13 minutes from Punta Cana Beach
  • Airport shuttle service available for a fee
Some rates at Hyatt Ziva Cap Cana - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hyatt Ziva Cap Cana - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a complimentary children's club and a 24-hour fitness centre. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

Tempest Table – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Noodle & Thread – This theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Chinola – This beachfront restaurant serves breakfast, lunch and dinner. Open daily.
Navigator Grill – This seafood restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Reviews

Hyatt Ziva Cap Cana - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 818 out of 1001 reviews
Rating 8 - Good. 106 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

10/10 Excellent

Boris

Travelled with family and small children
Liked: Cleanliness
We had a great time
Stayed 7 nights in Aug 2025

10/10 Excellent

Rosele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment we checked in. The room was clean, was splendid. The food spread was also quite tasty. Definitely will come back and will recommend to everybody
Stayed 2 nights in Aug 2025

10/10 Excellent

Miguelina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort it’s amazing!
Stayed 3 nights in Aug 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Xavier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay with Family and Friends. The beach isn’t the cleanest (lots of seaweed) but the resort is amazing and staff was Excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chencai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice！ Excellent！
Stayed 3 nights in Jul 2025

10/10 Excellent

Orges

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place-definitely a five star resort. The stuff was very friendly and professional. Food was really good. I highly recommend it for families with children.
Stayed 8 nights in Aug 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel, all inclusive, blew my mind. I neve thought an all inclusive could be this good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendado te hacen sentir en familia todo excellente comida , servicio le recomendaria incluir la noche dominicana pqra un poquito de divercion Les quiero felicitar por el sevicio de hansel en animation 5 stars Los chicos de los cayak y el velero En el buffet marilin 5 stars en general 👏👏👏👏
Stayed 4 nights in Aug 2025

10/10 Excellent

Yilliam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, great staff and a lot of entertainment for kids!💕👍
Stayed 4 nights in Aug 2025

8/10 Good

Rosa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and accommodating. Even though the place was fully booked, it never seemed crowded with no long lines for anything. Food was fresh and plentiful and delicious. Very full and spacious gym facilities. Beds were comfortable and clean. We are heading back again!
Stayed 5 nights in Aug 2025

10/10 Excellent

Manuel, Davie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best All inclusive I've been to. The people are very attentive to your needs! The Spa is amazing, the servers at all the restaurants. The grounds are spotless. The only drawback was the beach, really dirty we couldn't use get in the water.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sara, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my family had a really great time at Hayatt Ziva Cap Cana . Everyone was very nice and helpful. The
Stayed 6 nights in Jun 2025

10/10 Excellent

Julissa C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to move around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best family vacation ever
Stayed 3 nights in Jul 2025

10/10 Excellent

SAHAIL AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Jul 2025

10/10 Excellent

Nilsa

Liked: Cleanliness, amenities
The service Martin our concierge was exelent
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

PODE MELHORAR MUITO PELO VALOR

8 NOITES-GRUPO DE 8 ADULTOS E 4 CRIANÇAS. A LIMPEZA DOS QUARTOS DEIXOU A DESEJAR, O RALO DO BANHEIRO NÃO ESCOAVA A AGUA E FEDIA, FICAVA UMA PISCINA DENTRO DO BOX, IMAGINA 4 PESSOAS USANDO! PORTA DO QUARTO NÃO FECHAVA DIREITO, UM DIA SUMIU 1 TRAVESSEIRO). PARA ENTRAR NOS RESTAURANTES PRECISAVA FICAR ESPERANDO ARRUMAR A MESA (MESMO ELA ESTANDO VAGA, NÃO DEIXAVAM PRONTA PARA CHEGAR E SENTAR E ISSO DEMORAVA. UM HOTEL MUITO GRANDE, MUITOS HOSPEDES (1800) P POUCOS FUNCIONÁRIOS, ENTÃO O SERVIÇO ERA DEMORADO (FUNC. BEM TREINADOS) 1´ VEZ Q VI SERVIR AGUA DE COCO QUENTE EM PRAIA! PRAIA ESTAVA CHEIA DE ALGA, APESAR DA EQUIPE DO HOTEL FALAR QUE ELES LIMPAVAM TODOS OS DIAS, ESTAVA UM CHEIRO PÉSSIMO. (DIZEM QUE NÃO É SEMPRE QUE TEM. FICAMOS MUITO DECEPCIONADOS POIS NÃO DAVA PARA ENTRAR NO MAR). EM 2 DIAS Q FUI A PRAIA, O ATENDIMENTO QUASE NÃO EXISTIA, DEPOIS DE RECLAMAR, NA TERCEIRA E ULTIMA VEZ FOI MELHOR. (OBS LEVE DÓLARES TROCADO PARA A GORJETA, LA É CULTURAL mesmo SENDO ALL INCLUSIVE) COMIDA BOA, BEM PREPARADA, RESTAURANTES LIMPOS. NÃO PERCA O the blind butcher SENSACIONAL. PARQUE AQUÁTICO FOI O Q SALVOU A VIAGEM P AS CRIANÇAS RECREAÇÃO/ENTRETENIMENTO (PONTO FORTE) TODOS OS DIAS TINHA CINEMA AO AR LIVRE, SHOW NO TEATRO, ATRAÇÕES NA PRAÇA. PESQUISEM PASSEIOS ANTES DE IR, NÃO DEIXE P ULTIMA HORA COMO FIZEMOS. PUNTA CANA NÃO TEM ESTRUTURA, A CHANCE DE ENTRAR EM UMA FRIA É GRANDE. CONCIERGE DO HOTEL NOS INDICOU UM PASSEIO A SAOMA POR U$ 2,900 CONSEGUI POR FORA POR $1,500 E FOI INCRÍVEL.
Stayed 8 nights in Jul 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, we were welcomed with a refreshing drink and warm smiles—it instantly set the tone for what became an unforgettable stay. This resort truly thinks of everything. The staff is beyond friendly—they go the extra mile in every interaction, making you feel like a VIP from start to finish. The restaurants offered an impressive range of options, including accommodations for dietary restrictions, which was such a thoughtful touch. Every meal was delicious, but the food overall? Incredible. There was never a dull moment. From morning to night, there were activities and entertainment for both kids and adults. Every day just kept getting better! The property itself is stunning—clean, beautifully maintained, and full of charm. I honestly can’t recommend this place enough. I will definitely be coming back!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was truly remarkable. The activities catered to both children and adults, and the cuisine was exceptional. Every aspect of the experience was outstanding.
Stayed 2 nights in Jul 2025

10/10 Excellent

Yrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto, lo recomiendo mucho. Solo dos cosas que heche a faltar: 1.- La playa tenia mucho zargazo 2.- Falta de musica y shows orientados en la cultura Dominicana y latina, casi todos fueron de cultora anglosajona.
Stayed 7 nights in Jul 2025