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Aparthotel

Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property

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Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Food and drink
Royal Suite | In-room safe, individually decorated, individually furnished
Interior
Presidential Suite, 2 Bedrooms, Ocean View | Living room | 42-inch flat-screen TV with satellite channels, TV
Suite, Garden View | In-room safe, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Barbecue grill
  • Room service

Explore the area

Map
Cancun, QROO
  • Marlin Beach
    ‪5 min walk‬
  • Cancun Interactive Aquarium
    ‪13 min walk‬
  • La Isla Shopping Mall
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch flat-screen TV with satellite channels, TV

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

In-room safe, individually decorated, individually furnished

Suite, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | In-room safe, individually decorated, individually furnished

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Garden View

In-room safe, individually decorated, individually furnished

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Ocean view
  • Sleeps 5
  • 1 Single Bed, 1 Double Bed and 1 King Bed

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

On beach with outdoor pool, near La Isla Shopping Mall
An outdoor pool, a restaurant and a bar/lounge are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, concierge services and dry cleaning. Each apartment offers free WiFi, room service and a flat-screen TV with satellite channels. Additional amenities include a rainfall shower, a hairdryer and a safe.
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers with a rainfall showerhead. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Our customers tell us that they can't get enough of the spacious apartments at Casa Turquesa - Near Luxury Avenue Shopping Mall. During your stay, you're just a quick walk from Hotel Zone Beaches. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 1991, this upmarket aparthotel has 30 apartments over 4 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, room service and a rainfall shower
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at El Mirador
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the size of the guestrooms and the beach
  • 8 minutes by foot from Hotel Zone Beaches and a 4-minute drive from La Isla Shopping Mall
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Casa Turquesa - Near Luxury Avenue Shopping Mall. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11 AM.
El Mirador – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pool Bar – This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car recommended
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults and MXN 80 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 455 out of 1102 reviews
Rating 8 - Good. 267 out of 1102 reviews
Rating 6 - Okay. 146 out of 1102 reviews
Rating 4 - Poor. 110 out of 1102 reviews
Rating 2 - Terrible. 124 out of 1102 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gena

Pool is great, ocean view is beautiful. Older outdated hotel. Enjoyed the quietness, non competition for chairs at the pool or beach. Some nice art work on display. An alarming amount of feral cats sitting down by security gate. It was quite scary.
Stayed 3 nights in Apr 2025

8/10 Good

gladys

Travelled with family
Liked: Cleanliness
This is more of a couples hotel not a family type but it was ok. Be aware that our room had not much privacy almost if the walls were made out or paper not much insolation sounds proof. But again it was ok cause we didn’t spend much time in the room.
Stayed 3 nights in Apr 2025

6/10 Okay

William, Round Hill

Stayed 1 night in Apr 2025

4/10 Poor

matthew

Disliked: Cleanliness, room comfort

Terrible condition

The place really shouldn’t be offered by hotels.com. It’s falling apart and the photos don’t appropriately show you what to expect. Unless it was completely overhauled I would never stay there or recommend
Stayed 3 nights in Mar 2025

4/10 Poor

Emil

Travelled with partner
Disliked: Cleanliness, amenities
Muy buen servicio pero necesita tiempo para acomodar este acogedor lugar, con una buena administración puede ser un excelente lugar para descansar
Stayed 1 night in Apr 2025

8/10 Good

Jaskunwar

Travelled with partner
Liked: Cleanliness
Old but good option if you are looking to stay in the busy area
Stayed 5 nights in Feb 2025

8/10 Good

Sok

Travelled with partner
The service was great, the property was nice but definitely dated. We only stayed one night so the full experience was limited. The pool was great & beach access (had loungers & shade) awesome. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness
The art is very good and the people are extremely nice and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed this stay. Nice staff, beautiful hotel, more old and less renovated than an all inclusive but I felt safe, bus stop nearby, pool side bar and restaurant for less than an all inclusive would’ve cost anyway. Would return.
Stayed 4 nights in Mar 2025

4/10 Poor

Omar, Roosevelt

Disliked: Cleanliness, amenities
The proptery is dated. It seems when just built it was really.nice, but it has not neen renovated. I.e shower doors.not clean. hot.tub outside room needs to be removed as junk. Door sill needs replacing. Fan blades are discolored. Bed is set on slab of concrete, thus it was too hard. Towel colors.were not white, so not sure if they were.properly clean. Bathroom fixtures and hardwares had built up oxidation on it. Walk way into property paver stoves were uneven and old. Hotel has great architecture and potential. View from foyer to sea is a million dollar view, but thats it. Elevator does not work. Wont say what my.wife says, she.saw.in the pool
Stayed 4 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Camilo

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

alejandro contreras

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Imtiaz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is very arranged and very clean but lottle hit old. Rbats
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good the people the service the room
Stayed 4 nights in Mar 2025

6/10 Okay

henry

Hotel is somewhat rustic with some modern touches. Staff was friendly. Beautiful art on the walls. Large rooms need updating, jacuzzi looked like it hadn't been used in years. Pool is nice but no entertainment. No music, pool bar is very unequipped. In house restaurant is mediocre. Private beach was the best part, clean and nice. Basically if you want solitude and quiet at the beach or the pool, this is it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adolfo

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was nice and easy
Stayed 1 night in Mar 2025

8/10 Good

Douglas Duane

Disliked: Property conditions & facilities
Small, quiet place, not busy. Restaurant food was very good priced right. Outside grounds very nice. Maintenance of the small things not kept up. Not a deal breaker for me. My room was very large, bathroom exceptional! Enjoyed my 8 day stay. Would stay again, affordable.
Stayed 7 nights in Feb 2025

8/10 Good

Gwendolyn

Liked: Amenities
Disliked: Property conditions & facilities
Great for a quick trip to the beach!
Stayed 3 nights in Feb 2025

10/10 Excellent

Wendy J

Liked: Cleanliness, amenities, property conditions & facilities
Quiet, peaceful, beautiful… I didn’t want to leave. My room, 307, looked out to the sea and was perfect for what I needed. It had a huge tiled deck to watch the sunrise from (although you could watch it from bed) and the room was exactly as pictured. The little restaurant by the sea was delightful. Oscar and the other waiters took good care of me while dining and at the pool.The grounds are beautiful and well kept. Here again, everything is as pictured. I read several negative reviews about this hotel and all I can figure is that maybe they were thinking they paid three times the amount. I will return to this hotel..
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 8 nights in Jan 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable place to stay. The sculptures and paintings were fascinating and the location was close to everything.
Stayed 1 night in Feb 2025

2/10 Terrible

Zahava

Disliked: Cleanliness, property conditions & facilities
Very disappointed from last time a year ago. Everything is an old and dirty, the elevator not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Although it is an older hotel, it feels very safe and quiet which was perfect for our stay. Would stay here again!
Stayed 8 nights in Feb 2025