Crown Paradise Club Cancun All Inclusive

3.5 star property

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3 outdoor pools, pool loungers
Standard Room, 2 Double Beds, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board
Aerial view
3 outdoor pools, pool loungers
Games room

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min walk‬
  • Place, El Rey Ruins
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Family Suite Paradise

7.4 out of 10
Good
(28 reviews)
  • Garden view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(106 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite Crown

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Standard Room, 2 Double Beds, Ocean View

7.4 out of 10
Good
(320 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.4 out of 10
Very good
(122 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Honeymoon Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crown Paradise Club Cancun All Inclusive

Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Delfines Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to facials, manicures and pedicures or massages at Spa Acqua Di Mare
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the family-friendly amenities and the pool
  • Within a 10-minute walk of Delfines Beach and Iberostar Cancun Golf Course
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

Wayne's Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
La Palapa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Roosters – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall

Fitness facilities

Miniature golf

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

On-site live performances

Other inclusions

Transport to off-site activities


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • The Roosters
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.

Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 14 2026 to September 26 2026 (dates subject to change):
  • Children's club
The property will be renovating from 2 May 2026 to 30 May 2026 (completion date subject to change). The following areas are affected:
  • Water park

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.96 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise

Cancun Crown Paradise All Inclusive

Cancun Paradise Club All Inclusive

Crown Paradise All Inclusive

Crown Paradise All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun

Crown Paradise Club Cancun All Inclusive

Paradise All Inclusive Cancun

Paradise Cancun All Inclusive

Crown Paradise Club

Crown Paradise Club Cancun All Inclusive Hotel

Crown Paradise Club All Inclusive Hotel

Crown Paradise Club All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Cancun

Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1204 out of 3475 reviews
Rating 8 - Good. 813 out of 3475 reviews
Rating 6 - Okay. 686 out of 3475 reviews
Rating 4 - Poor. 353 out of 3475 reviews
Rating 2 - Terrible. 419 out of 3475 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 4 nights in Nov 2025

6/10 Okay

Lorena, Chicago

Travelled with partner
The place was pleasant enough but I would not stay there again. The buffet lines were long, on-site restaurants required reservations which were always full and additional staff was sorely needed.
Stayed 4 nights in Feb 2026

4/10 Poor

Valentina

Travelled with partner
Being able to make reservations. As well as not responding to Expedia for changes.
Stayed 2 nights in Feb 2026

8/10 Good

Vimaleshkumar B

Stayed 4 nights in Feb 2026

10/10 Excellent

Tonja Jayne

Travelled with family and small children
Liked: Cleanliness
Rooms were clean and cleaned daily by staff. They also did a good job stocking the mini fridge. We did lose power one morning, but it wasn't out too long. My only complaint was with booking restaurants. When we logged on every morning at 8:00 a.m most of the restaurants were already booked or didn't have enough space for us. We did eat at the seafood restaurant one night, and I'm sorry to say the food was not good. We are not picky people, but the fish was mushy, and no one liked their meal. Otherwise was a very fun time. Thanks
Stayed 4 nights in Feb 2026

10/10 Excellent

Franchesca

Stayed 4 nights in Nov 2025

8/10 Good

Christopher

Stayed 3 nights in Feb 2026

8/10 Good

Karen, Lacrosse

Stayed 11 nights in Jan 2026

4/10 Poor

Maria

Travelled with family and small children
Disliked: Amenities
Food was terrible, our ac did not work (however they fixed if quickly), the check-in took over an hour, the people in the front were really rude, did not clean rooms until after 4pm, all pools were extremely cold and unbearable to go in.
Stayed 4 nights in Feb 2026

6/10 Okay

Rebekah, Campbell River

Stayed 9 nights in Feb 2026

8/10 Good

Jobelle

Stayed 3 nights in Dec 2025

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, amenities
Great service, good food and drink selection. Restaurant reservations are a little glitchy and elevators are slow. Lounge chairs by the pool and beach are gone very quick, people just leave their towel or their stuff on it and are gone for hours. Amazing views from the balconies and room amenities are good!
Stayed 3 nights in Feb 2026

6/10 Okay

Lisa Diane

Didn’t care for the food,
Stayed 6 nights in Feb 2026

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: All the staff and people were great. Room was clean and had a good view. Beach is nice and simple and there are several bars everywhere around the resort. Quick trip to/from the airport in under 30 minutes, plenty Ubers and other transport around if you want to get somewhere off Res. Cons: All the food options were not great. The restaurants are booked each day within minutes of 8am so it's near impossible to book dinner other than the buffet. Half our party got sick off the food. The bartenders are great but the liquor options are limited and low quality. The check in process can easily take an hour plus. We have a 2yo and 4yo and they were either too young or too old (the childcare area is only for 3 and under) for the various activities at the resort. All the activities at the resort are only open a few hours per day (i.e. rock-climbing, water slides, etc). Beds and pillows suck.
Stayed 8 nights in Feb 2026

4/10 Poor

Jonathan

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Have stayed at quite a few different places over the years and this was easily our worst all inclusive experience ever. Food was consistently bad, rooms in poor shape, housekeeping wasn’t great(my son’s bed was made without a sheet multiple times, towels removed from room, but not all replaced), lacking in amenities for the number of people staying there and noticed a number of unhygienic practices in regards to the food (all 15 people in our group got sick at some point, as well as most others we met while there). 10 adults in our travel group and we were all very disappointed with our choice of resort.
Stayed 9 nights in Feb 2026

10/10 Excellent

Lusina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was GREAT me and my husband won’t forget our honeymoon ever! Staff was wonderful, room was clean! We will be back!
Stayed 2 nights in Feb 2026

2/10 Terrible

MAUREEN, Broomfield

Liked: Cleanliness
Disliked: Amenities
The staff was wonderful other than the front desk. I was located on the left side of the hotel next to the RUI. It was so loud for so many hours that you couldn't enjoy yourself. First time at a huge hotel like this.You couldn't get a seat on the beach or the pool.Unless you went out and put your towel down at seven in the morning. The buffet food was the same and was served cold. Again , The buffet staff , the bar staff and the restaurant staff were all wonderful. But I would never recommend this hotel.
Stayed 7 nights in Feb 2026

6/10 Okay

Maribel

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
During the 4 nights I was there, they never changed my towels. I put them on the floor for them to change, and they only put 2 folded towels and the others on the shower door. We had to use clean towels from the pool. Everything else was fine.
Stayed 4 nights in Feb 2026

10/10 Excellent

Emanii

Liked: Cleanliness, amenities, property conditions & facilities
8/10 rooms were little cold but other then that it was amazing !
Stayed 3 nights in Feb 2026

8/10 Good

Jason Robert

Stayed 7 nights in Jan 2026

8/10 Good

Tanner

Stayed 5 nights in Feb 2026

6/10 Okay

Danielle

Travelled with family and small children
Room was okay, staff didn’t seem to care to help out at all. We all got sick therefore left the do not disturb sign on our door which stopped water bottle restock, well I called down and asked they come to our room multiple times and it never happened. Pools are freezing (ocean is warmer) and a huge lack of chairs. Overall just okay.
Stayed 8 nights in Jan 2026

6/10 Okay

Anthony

Stayed 6 nights in Feb 2026

10/10 Excellent

Alvaro E Prado

Stayed 3 nights in Feb 2026

6/10 Okay

Rosa Elena

Stayed 3 nights in Jan 2026