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Crown Paradise Club Cancun All Inclusive

3.5 star property

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Photo gallery for Crown Paradise Club Cancun All Inclusive

Relax by the oceanfront pool surrounded by lounge chairs and take in the breathtaking views.
Enjoy a drink at the bar with a view of the sea and cityscape.
Savor a meal with a view at this seaside restaurant, offering a classic dining experience with a balcony overlooking the ocean.
Relax by the pool overlooking the ocean and beach.
Play a round of golf amidst lush greenery and palm trees.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Enjoy a seaside view from the large window in this stylish room featuring two beds with comfortable linens and a flat-screen TV.

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(271 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Relax in a spacious room with a large bed, separate seating area, and ocean views.

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(101 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Relax in this inviting room with a large bed, nightstand, and desk, offering a convenient workspace and a view of the pool area.

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Relax in a spacious room with a large bed, ocean views, and a desk for work.

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(97 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Enjoy a comfortable stay in this room featuring a bunk bed and a single bed with a colorful blanket, overlooking palm trees and the beach.

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Single Bunk Bed

View all photos for Standard Room (Plus)

Relax in this stylish room with a large bed, flat-screen TV, and ocean views.

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Honeymoon Room

Relax in this stylish room with a large bed, flat-screen TV, and seating area, offering a balcony with ocean views.

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the pool surrounded by palm trees and lounge chairs, with the ocean visible in the background.

GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (4451)
The price is CHF 258
for 1 room
includes taxes & fees
21 Aug - 22 Aug
GR Solaris Cancun & Spa - All Inclusive

About this property

Crown Paradise Club Cancun All Inclusive

Family fun on the beach, with 3 outdoor pools, near Iberostar Cancun Golf Course
Catch some rays at the beach or spend the day relaxing at Crown Paradise Club Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Acqua Di Mare has 5 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Crown Paradise Club Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy barbecue at Wayne's Boots, one of the property's 6 restaurants and 4 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to facials, massages or body treatments at Spa Acqua Di Mare
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Just a 4-minute walk from Iberostar Cancun Golf Course and 6 minutes on foot from Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

Wayne's Boots – This steakhouse specialises in barbecue and only serves dinner. Reservations are required.
La Piazza – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
La Palapa – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Los Gallos – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
Fisherman – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Climbing wall
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances

Other inclusions

Transport to off-site activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fisherman
  • La Palapa
  • La Piazza
  • Los Gallos
  • Wayne's Boots

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (7,320 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1164 out of 3341 reviews
Rating 8 - Good. 841 out of 3341 reviews
Rating 6 - Okay. 628 out of 3341 reviews
Rating 4 - Poor. 346 out of 3341 reviews
Rating 2 - Terrible. 362 out of 3341 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shahbaz

Liked: Cleanliness, staff & service, property conditions & facilities
Limited Menu
Stayed 2 nights in Mar 2025

2/10 Terrible

Thomas William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Ant infested dishes with half eaten food left on hallways for days even after notifying staff and front desk. Army of ants climbing up wall from trash can adjacent to elevator too. Food that was served was horrible! Jacuzzi in our room was rusted with ceramic coating peeling off. None of amenities that we’re supposed to come with our suite were provided. I wish I could post the pictures that I took. Will never go back to this place💩.
Stayed 6 nights in May 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was great for the kids had everything they wanted, from an adults point of view i wish i would have been a little more clean and maybe another buffet because the lines get long
Stayed 4 nights in May 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Wonda

Disliked: Staff & service, property conditions & facilities
Service was horrible. Check in was horrible. No transportation provided and food needs improvement
Stayed 3 nights in May 2025

8/10 Good

MARIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service expect for the bedding the bed was not done properly
Stayed 4 nights in Apr 2025

10/10 Excellent

Bhavik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean I will definitely go again
Stayed 4 nights in Apr 2025

2/10 Terrible

Adam

Travelled with group
Liked: Amenities
Disliked: Staff & service
We the most horrible check in experience with the front desk staff yelling and pretty much kicking as out, very unprofessional and unwelcoming
Stayed 5 nights in Apr 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for relax with affordable prices
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed thd same time
Stayed 7 nights in Apr 2025

4/10 Poor

Dustin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an average time I would recommend crown paradise. You can ask one staff member on the left side of the room a question and get a different response from another staff member on the right side. Do not rely on anyone except management to provide schedules or advice. Even that the management still seemed to disappoint. When you read that certain things are provided in the room, do not rely on them to be there. There was no large disappointment but one small thing after the other and it ultimately lead to us leaving the resort to get food due to restaurants being closed when told otherwise. When you first get there they explain no restaurant requires a reservation but the next day when you plan accordingly, suddenly they do and your stuck eating mediocre at best buffet food. If you want average, then I would recommend here but other than that don’t have any high expectations.
Stayed 6 nights in Apr 2025

6/10 Okay

Ivette

Travelled with family
Disliked: Property conditions & facilities
Everything was alright but the cockroach was discussing remember don’t leave food out because that will call them more . The hotel rooms need allot of upgrade for the rouge we paid should’ve been better and to be honest it wasn’t surrounding beautiful but the restaurants need better food selection and better comunicativa torea each other they had told us 3 different employees that you only need reservation on one restaurant cam to find out the night we did the line they refused to take us because supposedly that day rules have change and none knew 😒 so I’m over here pregnant hungry and has to end up again resting at the buffet that haves The same food everyday all day 😒 thank you
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very family oriented we felt safe. Great bar tenders at the outside bar.
Stayed 5 nights in Apr 2025

8/10 Good

Ruzhica Arsovska

Stayed 7 nights in Apr 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic, good people, always helping.
Stayed 5 nights in Apr 2025

8/10 Good

Moussa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Great service. staff work at the food are very pleasant and hard working people 5 star Rooms are clean and service good. Its far away from downtown or other shopping areas. 0over all love this resort and recommend.
Stayed 5 nights in Apr 2025

2/10 Terrible

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is kind of old, but it’s close to the airport. Food was disgusting. The buffets the restaurants I didn’t like any of the food, but I did like the adult pool only.
Stayed 7 nights in Apr 2025

10/10 Excellent

Damera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and had several dinning choices. Kids loved the water park and activities offered.
Stayed 1 night in Apr 2025

10/10 Excellent

Damera

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property grounds are very well maintained. Staff was amazing. Enjoyed having multiple dinning options and everyday there was something to do with live entertainment. The kids loved the water park and activities offered to them in the kids club. My husband and I will definitely recommend this resort and come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roxanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees services to their clients was excellent! Never once did I see any of the employees on their cell phones and not attending the customer! Restrooms were always clean and not once did they stink. The hallways are clean every in that property was beautiful, clean and had amazing customer service! Keep it up Crown Paradise Palace! With your excellence service to the consumers ( clients) for having amazing employees. Thank you!
Stayed 2 nights in Apr 2025

4/10 Poor

Charles, MIDDLETOWN

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This resort clearly isolates families with small children to a specific area that is run down, dirty, noisy, and filled with roaches & cockroaches! The staff is very nasty and have a bad disposition throughout the entire resort. It was easier to find nasty staff than friendly!
Stayed 5 nights in Apr 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, staff & service
I would say this is right down the middle for Cancun properties we have visited. Everything was decent - nothing outstanding or terrible. The resort was clean and well-maintained - but clearly an older property with some strategic face-lifts here and there. Pools were very busy and chair-wars in the early AM were very real. If you didn't get your towels and pool toys on some chairs by 8am - you were lucky to have anywhere to sit. No reservations needed at restaurants was a nice touch vs. the typical resort. The better restaurants were busier - but if you get there with a reasonable expectation - you'll be fine. Super convenient to the airport - being in the main Cancun strip on the south end. Entertainment wasn't great - although the staff was excellent. We had many great interactions with all kinds of people in all roles on the resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kieran Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and great place to stay at
Stayed 7 nights in Apr 2025

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I pulled into the roundabout to check in the security guard told me I couldn’t park there even to do check in. Really? So what is the roundabout for? Then I moved car to open spot next to lobby, nope that’s for taxis and I was shoo’d away as well. Awesome first impression Crown Paradise. Guard was rude about it, mind you I speak fluent Spanish and am a pretty down to earth guy so it takes a lot to offend me. Not cool. As others have mentioned this property is old and dilapidated. The restaurants were all dirty, the booths weren’t clean and had visible stains. All the restaurant food was terrible. They served us cold steaks and the worst ceviche I’ve ever had in my life no joke. Our room patio door had no outside handle, and the bathtub in our room did not work and only slowly leaked out water so it would take over an hour to fill it. The safety rail outside on our patio was not securely bolted into the dry wall so if you leaned on it you’d fall to your death, mind you I have a 6yo daughter so I was pretty ticked about the state of our room. After 10hrs of travel I absolutely love getting to my hotel room and having to call maintenance and have them fix problems that any good hotel manager or hotel personnel should already have attended to. Shows a clear lack of attention to the property. Service was terrible. Spa jacuzzi is lukewarm at best. Shower no pressure. Most are unhappy working there. Reyes at pool however was delightful & very kind to our family. - Mr. Fargo
Stayed 3 nights in Apr 2025