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Emporio Cancun Optional All Inclusive

Property class: 4

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

An aerial view of a resort with a large pool, beach, and multiple buildings.
A beach with thatched umbrellas and lounge chairs.
A seaside restaurant with wooden tables and chairs, large windows offering ocean views, and a balcony with a railing.
A beachside dining setup with tables and chairs, arranged for a meal.
A restaurant with wooden furniture, hanging wicker chandeliers, and large windows overlooking the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪6 min walk‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and wall-mounted light fixtures.

Deluxe Double Room

8.4 out of 10
Very good
(55 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Deluxe Double Room, Partial Ocean View

8.4 out of 10
Very good
(133 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

A hotel room with a bed, a sofa, a TV, a desk, and a bathroom visible in the background.

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(40 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(50 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

A hotel room with a large bed, a desk, a chair, and a balcony with a view of the sea.

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(35 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

A hotel room with a bed, a nightstand, a remote control, and a view of the ocean through a sliding door.

Swim up Double Oceanfront Only Adults

8.6 out of 10
Excellent
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

A hotel room with a large bed, a TV, a small table, and a view of the ocean.

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

In-room safe, iron/ironing board, WiFi, bed sheets

Room

  • 40 sq m
  • Sleeps 3

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • Partial sea view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver Non Refundable

A hotel room with two beds, each with a wooden headboard, white bedding, and a bedside table with a lamp. There are three framed pictures on the wall above the beds.

Super Saver Non Refundable

8.6 out of 10
Excellent
(24 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Emporio Cancun Optional All Inclusive

Spend the day playing on the beach then return to dine at one of Emporio Cancun Optional All Inclusive's 3 restaurants.
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Emporio Cancun Optional All Inclusive's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free self-parking, plus 3 outdoor pools and 3 restaurants.
  • Free self-parking
  • Enjoy international cuisine with ocean views at CúA Culinary Artisans, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, yoga classes and bicycles to rent
  • Guests have great things to say about the location and the pool
  • 7 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sunset Grill – Overlooking the ocean, this restaurant only serves lunch. Open selected days.
Legacy Room – On-site sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 370 for children
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1397 out of 2805 reviews
Rating 8 - Good. 588 out of 2805 reviews
Rating 6 - Okay. 379 out of 2805 reviews
Rating 4 - Poor. 181 out of 2805 reviews
Rating 2 - Terrible. 260 out of 2805 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional team, great hospitality, and a wonderful stay in Cancún
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and great price!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, rooms are spacious and well maintained. The breakfast buffet was excellent, large variety of meals.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Beautiful property stayed here with my family
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maira Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, pools were great overall 10 day stay was great.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay..the staff is very friendly and accommodating. We liked the food, it's really good and there are so many options to chose from.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed and great property
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, food was great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Sanpreet Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and helpful staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Damaris

Love the food and experience, Ill for sure go back to this hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept and lots of friendly staff throughout the resort who are always willing to help make your trip enjoyable
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Selamawit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, staff are very polite and very helpful. Pools are clean and good for little kids.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ilina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel . Cozy and small but at the same time large enough to keep us entertained.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

John

Disliked: Amenities
The view was awesome and the few staff that could speech English were good also
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this resort was top notch. The food was fantastic, it was very clean, and every staff member we came in contact with was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast with my family food was delicious place was clean everyone is friendly and lots to do for the kids will def make this a yearly place to visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kaley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach was great and excellent service
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

janette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
absolutely LOVE the staff and love the layout IS nice and pools but The air conditioner can be colder ☹️
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive stay! We came for a girls trip and really enjoyed it. The staff are lovely. The property is super beautiful. Several restaurants to choose from. Would go back for sure!
Stayed 5 nights in Jan 2026
Verified review

6/10 Okay

Charito

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness
Very clean, rooms cleaned well everyday, staff was so friendly and helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio offers the best food quality among all all-inclusive resorts I've ever tasted.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Aleia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice staff , beautiful view
Stayed 3 nights in Feb 2026