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Emporio Cancun Optional All Inclusive

4.0 star property

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Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.2 out of 10
Very good
(50 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(113 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(40 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(30 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

7.8 out of 10
Good
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Suite Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe

  • 40 sq m
  • Sleeps 3

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Partial Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | In-room safe, iron/ironing board, WiFi, bed sheets

Super Saver Non Refundable

9.8 out of 10
Exceptional
(11 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 34 sq m
  • Sleeps 4

View all photos for Room Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium with Ocean View

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Beach View

  • 35 sq m
  • Sleeps 4

View all photos for Suite Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Beach View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

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About this property

Emporio Cancun Optional All Inclusive

On beach with 3 outdoor pools, near Iberostar Cancun Golf Course
Spend the day playing on the beach then return to dine at one of Emporio Cancun Optional All Inclusive's 3 restaurants.
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Emporio Cancun Optional All Inclusive's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free self-parking, plus 3 outdoor pools and 3 restaurants.
  • Free self-parking
  • Enjoy international cuisine with ocean views at CúA Culinary Artisans, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • Guests have great things to say about the beach and the location
  • 7 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sunset Grill – Overlooking the ocean, this restaurant only serves lunch. Open selected days.
Legacy Room – On-site sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 86 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 370 for children
  • Fee for in-room wireless Internet: MXN 0 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1154 out of 2345 reviews
Rating 8 - Good. 500 out of 2345 reviews
Rating 6 - Okay. 314 out of 2345 reviews
Rating 4 - Poor. 159 out of 2345 reviews
Rating 2 - Terrible. 218 out of 2345 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Herman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean front room was really the attraction
Stayed 3 nights in Nov 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yrs
Stayed 5 nights in Nov 2025

10/10 Excellent

Embert

Liked: Cleanliness, staff & service, amenities
Food options were great from morning til night. Staff were very friendly and helpful. Hotel room was cleaned daily. Emporio was an overall great hotel. The only thing that would’ve helped was to be informed that two pools would be closed and that construction would be going on from 7am to 10pm daily.
Stayed 5 nights in Nov 2025

8/10 Good

brian, Palm Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and alot of them spoke english, which was good for us being from the USA.
Stayed 4 nights in Oct 2025

10/10 Excellent

Orlando, Chicago

Stayed 6 nights in Nov 2025

10/10 Excellent

Bodine

Stayed 4 nights in Nov 2025

8/10 Good

Arshak Andrew

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice resort with plenty of pools and a nice beach. The only drawback was evening entertainment was not that great, otherwise an excellent vacation at Emprio.
Stayed 6 nights in Nov 2025

8/10 Good

Tsae-yun

Liked: Cleanliness, amenities, property conditions & facilities
Good stay!
Stayed 1 night in Nov 2025

8/10 Good

Jamilex

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice! Very clean and beautiful beach views and pools!
Stayed 3 nights in Nov 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room and the entire faciliteiesnwere beautiful and look like recently updated. Staff was amazing. Beds were comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy, Dubuque

Stayed 1 night in Nov 2025

10/10 Excellent

Maria Cholota

Stayed 7 nights in Nov 2025

8/10 Good

Filipe Tavares da Silva

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort and great location! Fantastic beaches
Stayed 9 nights in Oct 2025

4/10 Poor

Jose Luis

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I need to paid more for my son more than $200 . I the cleaning was bad ,the housekeeping was terrible every day they only pick up thrash and make the beds, nothing else. I paid to much for the bad service in everything I am very upset. Never go to stay in Emporio.
Stayed 5 nights in Nov 2025

10/10 Excellent

April

Stayed 5 nights in Nov 2025

2/10 Terrible

keyana, Hampton

Disliked: Amenities
MISLEADING! This hotel is far from all inclusive they charge for everything even if you select all inclusive package. They charge $20 per shot for and mixed drinks if you don’t order from their bottom shelf alcohol. If you want room service they charge $17 and they even made me pay for my Starbucks drink that’s onsite which should also be apart of all inclusive. There is no alcohol on the rooms and the staff at the Legacy bar is disgustingly rude and racist. They would not let us order food for spouses that were on the way because they said we might share with someone who didn’t get an all inclusive package, however the Latino and white customers were allowed to. This is a place I regret supporting and I will never return. I am telling anyone and everyone I know to STAY CLEAR because this place is a SCAM!!!!!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Arizbeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless! The views were spectacular, staff were very attentive/ friendly and the pools were very clean with an amazing view to the beach!! Will definitely be booking with them again!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2025

4/10 Poor

Travis

Travelled with family
Disliked: Amenities
This resort shouldn’t be classified as All-Inclusive. Only serving alcohol from 11am - 11pm. No entertainment and food options were limited. No privacy at all. I paid swim-up pool and had people sitting on my patio in my chairs. A lot of cross contamination. Overall not a good resort. The worst resort I ever experienced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elsa

Stayed 8 nights in Oct 2025

10/10 Excellent

Khaled

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! The hotel is clean and well maintained. All the staff were super friendly and welcoming. Highly recommended!
Stayed 7 nights in Oct 2025

6/10 Okay

Anand, Burlington

Liked: Cleanliness, amenities
Good and not so good things about this property: lets first list the good ones: nice beach, pool areas, we got an ocean front upgrade at good price. Food is ok, if you book fine dine, it will be a better experience. However if you are looking for an excellent service, polite staff this is not a place to go. Most of the people don't speak English, have to wait in restaurents line up, staff doesn't much care about the service. Sometimes at the entrance no one there to escort you for a table. Towel guys are rude at Aquaworld as they don't know what customer service and experience are. I visited with my family and probably will not go back to this property
Stayed 6 nights in Nov 2025

10/10 Excellent

Salvador

Stayed 1 night in Oct 2025

4/10 Poor

Marcos

Liked: Cleanliness, staff & service
People at lobby don't have experience, they give wrong information and they don't available to solve any issue.
Stayed 6 nights in Oct 2025

10/10 Excellent

Miriam

Stayed 3 nights in Oct 2025