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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

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Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Rooftop terrace
Property video
Down duvets, pillow-top beds, in-room safe, desk
Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor) | Down duvets, pillow-top beds, in-room safe, desk
8 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪3 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪10 min walk‬
  • Place, Oasis Arena
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Ocean View

9.0 out of 10
Wonderful
(63 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

Premium Ocean View Suite - 1 King 2 Murphy Beds | Living area | Smart TV, table football

Premium Ocean View Suite - 1 King 2 Murphy Beds

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Enclave Beachfront Room - King Bed - Terrace | Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront Room - King Bed - Terrace

7.4 out of 10
Good
(6 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Smart TV, table football

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Smart TV, table football

Suite, Multiple Beds, Beachfront (Enclave)

9.8 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Smart TV, table football

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

View from room

Suite, Multiple Beds, Beachfront (Enclave, Plunge Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Patio (Pool)

Suite, 1 Bedroom, Patio (Pool) | Living area | Smart TV, table football

Suite, 1 Bedroom, Patio (Pool)

9.4 out of 10
Exceptional
(11 reviews)
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

View from room

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 151 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Accessible Suite - RI Shower

Ocean View Accessible Suite - RI Shower | Down duvets, pillow-top beds, in-room safe, desk

Ocean View Accessible Suite - RI Shower

9.0 out of 10
Wonderful
(2 reviews)
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 151 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Enclave Honeymoon Suite - King Bed

Enclave Honeymoon Suite - King Bed | Living area | Smart TV, table football

Enclave Honeymoon Suite - King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Honeymoon Suite - King Bed | Living area | Smart TV, table football

Honeymoon Suite - King Bed

  • Ocean view
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy | Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Ocean View Room - 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Ocean View Room - 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(96 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Balcony

8.8 out of 10
Excellent
(35 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

Down duvets, pillow-top beds, in-room safe, desk

Enclave Beachfront Room - 2 Queen - Terrace

7.8 out of 10
Good
(17 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Pool and Patio View Room - 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

Room, 2 Queen Beds, Ocean View (Mobility) | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Ocean View (Mobility)

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Down duvets, pillow-top beds, in-room safe, desk

Resort View Room - King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Room - 2 Queen Beds

Resort View Room - 2 Queen Beds | Down duvets, pillow-top beds, in-room safe, desk

Resort View Room - 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Catch some rays at the beach or spend the day relaxing at Hilton Cancun Mar Caribe All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. Smart televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hilton Cancun Mar Caribe All-Inclusive Resort's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Enjoy features like free WiFi in public areas and free valet parking, plus 13 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy Mediterranean cuisine at La Luce, one of the property's 8 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 13 outdoor pools
  • Indulge with massages, body wraps or facials at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 1-minute drive from Iberostar Cancun Golf Course and 7 minutes from Delfines Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Hilton Cancun Mar Caribe All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Cancun Mar Caribe All-Inclusive Resort, you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This luxury property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

La Luce – This restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Maxal – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt – This poolside restaurant specialises in American cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Cancun Mar Caribe All-Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Mini-fridge
  • Playground
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (return)
  • Airport shuttle fee per child: USD 25 (return), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hilton Cancun Mar Caribe All-Inclusive Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number ORC180608L73

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2390 out of 3981 reviews
Rating 8 - Good. 847 out of 3981 reviews
Rating 6 - Okay. 423 out of 3981 reviews
Rating 4 - Poor. 165 out of 3981 reviews
Rating 2 - Terrible. 156 out of 3981 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yasir S, Rolling Meadows

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice resort with a good variey of dining. Staff was curteous and friendly.My favorite restaurant was the steakhouse. It's good for a family vacation. We spent 3 nights. The kids area needs some updating and more games to keep the kids occupied
Stayed 3 nights in Jan 2026

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a bit chilly until you got used to it. Our room was clean and replenished daily to fit our needs.
Stayed 6 nights in Jan 2026

6/10 Okay

Mirna

Travelled with family
Disliked: Amenities, property conditions & facilities
The first night the water from the shower kept overflowing out into the bathroom, we called guest services and they said they would send someone, no one ever came. The concierge and guest services were not very helpful. The next day we had to ask for a room change, they were not apologetic about the issues with the shower and us requesting a room change. This made us lose a whole day of packing and changing rooms, when we could've been at the beach or the pool. We waited for a bell boy to come show us to the new room, we called twice and they never came, so we had to go downstairs and tell them to show us to our room. The new room the door handle was coming off the door. When we came back later that day our wristbands had been deactivated and the guest services were again not apologetic. They never offered an upgrade or a refund. The staff at the spa, waiters, bell boys, and valet were very nice and welcoming. But the people checking you in and the concierge were not helpful at all.
Stayed 4 nights in Jan 2026

2/10 Terrible

Teodora

Stayed 4 nights in Jan 2026

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The whole hotel was spotless, well maintained, friendly staff. Top quality restaurants offering a wide variety of food items, the buffet was fantastic for breakfast and lunch.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

4/10 Poor

Sylvia

Stayed 3 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Room was clean and the staff did a nice job keeping it tidy. Small annoyances prevailed on a daily basis, though. No shower gel one day. No wash cloth the next. Minor things, but it did require a phone call to the front desk. The property is beautiful. Well kept. I thought the food was nice. My two travel partners had stomach issues. Not sure where it came from. I did notice many guests not washing hands after using the restroom. Also, the hand sanitizer stations located within the buffet restaurant seemed a bit finicky. Sometimes they pumped out the gel, other times not. Making dinner reservations was a royal PITA. Standing on a long line to meet with the one person on the resort who could take reservations…not my idea of a relaxed vacation. This is despite having pad for the”enclave” upgrade. I go to Cancun often and will likely not return to Hilton properties. There are better places for less money.
Stayed 6 nights in Jan 2026

10/10 Excellent

Carmina

Stayed 4 nights in Jan 2026

8/10 Good

Christa

Liked: Cleanliness, amenities, property conditions & facilities
Good facilities and friendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very good time, everyone was
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome. We had an amazing time.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tressa

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic! Great food and activities!
Stayed 4 nights in Nov 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities
Family stay. Very clean. Food was great and plenty of options. Pools were heated and warm. Your desk helped arranged some great day trips.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mingshu

Stayed 3 nights in Jan 2026

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family, including two daughters and my husband, spent five wonderful days at the hotel. I can say with certainty that we will definitely be back. The staff is very friendly and gives 100% to make your vacation unforgettable. The food is delicious and fresh, the rooms are spacious, and every little detail is thought out for a comfortable stay. Carlos and the entire team responsible for the evening entertainment were magnificent! Unfortunately, we didn’t participate much in the morning pool program, but it looked like a lot of fun. Thank you to everyone—the buffet staff, the villa team, the restaurant crews, the bartenders, and the reception desk—for an unforgettable vacation!
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel, wish the pools were heated. Food was great. Staff was exceptional. Lots of fun activities
Stayed 6 nights in Jan 2026

10/10 Excellent

Dilu k

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place We really enjoyed our stay
Stayed 3 nights in Jan 2026

4/10 Poor

verina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We were extremely disappointed with our recent stay. We had specifically booked a joint room, but our reservation was completely mishandled. Instead of being placed together, we were assigned rooms on different floors. It wasn’t until I complained that we were even moved to the same floor. Check‑out was at 12 PM, but because of the issues we experienced, we didn’t get a chance to eat breakfast. In the past, we’ve always been allowed to grab a quick bite after check‑out, but this time we were told we would have to pay to use the amenities. I even asked if I could get something small for my toddler, and the front desk staff still insisted we would need to pay. This felt incredibly inconsiderate. We chose this resort because it was advertised as family‑friendly, but our experience was the opposite. The nighttime entertainment was so loud that we could hear it clearly from the 10th floor. For families with young children who go to bed early, this is a major issue and made our stay very uncomfortable. Overall, the service, the lack of accommodation for families, and the mishandling of our reservation made this stay extremely disappointing.
Stayed 6 nights in Jan 2026

10/10 Excellent

Janay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, amazing. I’ll stay there again
Stayed 3 nights in Jan 2026

10/10 Excellent

Diana M

Stayed 3 nights in Jan 2026

10/10 Excellent

Kaitlyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful time! We went for a long weekend for a girls trip. The room was very clean and the hotel was well maintained. The pools had amazing service and a great view/access of the ocean. The staff were very nice and attentive. The shows for entertainment were fun. My only complaint was reservations for the dining due to us being a big group, but everything ended up working out!
Stayed 3 nights in Jan 2026

10/10 Excellent

CHRISTOPHER T

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help was very nice and helpful. In house restaurants wonderful as well.
Stayed 6 nights in Jan 2026