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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Garden view
Free daily buffet breakfast
Garden
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Place, Playa Paraiso Golf Course
    ‪5 min walk‬
  • Place, Paradise Beach
    ‪17 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

8.4 out of 10
Very good
(67 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.2 out of 10
Very good
(50 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 38 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 44 sq m
  • Sleeps 1
  • 2 Double Beds

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About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury property on the beach, with outdoor pool
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Paraiso Golf Course. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 12 restaurants, 4 coffee shops/cafes, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, Swedish massages or aromatherapy at Spa Sensations
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute walk from Playa Paraiso Golf Course and 9 minutes by car from Maroma Beach
Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 12 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet La Plaza – This buffet restaurant serves breakfast, lunch and dinner.
Gourmet El Colonial – This restaurant only serves dinner. Reservations are required. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Puerto – This buffet restaurant only serves lunch. Open daily.
Teppanyaki Hashiru – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Reviews

Iberostar Waves Paraíso Beach - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 1005 reviews
Rating 8 - Good. 244 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 79 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The property is huge with a lot of walking around to do, and a lot of activities to choose from. However when the temperatures are high in Cancun the pool water becomes very hot, and it’s not enjoyable to swim in at all. Also you cannot swim in the beach due to the seaweed
Stayed 4 nights in Aug 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Jaime

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Maurilio Jesus

Liked: Cleanliness, property conditions & facilities
Arrived at 6pm rooms still weren’t ready,
Stayed 5 nights in Aug 2025

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service was awesome, the staff was so friendly and helpful. The room we stayed in had issues with the power and toilet which was frustrating. The food was good, not great but there were a ton of options. Wildlife everywhere which was cool. So many tours could pick us up through the resort which was nice. A lot of walking, I wish that there could’ve been more carts that drove through more often. Overall a great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jaslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all kind, respectful and very attentive to me and my family. I felt right at home and felt safe at this resort! Definitely will be returning with a larger group next time
Stayed 5 nights in Aug 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 7 nights in Aug 2025

8/10 Good

Israt Jahan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here with my friendly, I absolutely loved how tropical it was. The atmosphere, dinning, activities and the food stood out the most for me. One thing I would say the nightly performance needed a little bit more variation but apart from that highly recommend
Stayed 6 nights in Aug 2025

6/10 Okay

Annie T

Travelled with partner
Liked: Amenities
I would like to see all staffs to be more friendly and greet everyone. Food is ok, would love to see more options.
Stayed 5 nights in Aug 2025

8/10 Good

Yuliia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big beautiful hotel. Cocktails, by the pool, were not delicious. You have to work on recipes.
Stayed 9 nights in Jul 2025

8/10 Good

Trinidad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the nature and wildlife
Stayed 6 nights in Jul 2025

10/10 Excellent

Justine

Stayed 6 nights in Aug 2025

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place enchanting
Family enjoyed
Stayed 5 nights in Jul 2025

10/10 Excellent

Marlo Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's always something to do. Different varieties of food.
Stayed 6 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 7 nights in Jul 2025

4/10 Poor

Anthony J

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Overall, the experience fell short of expectations. The service was underwhelming, and the food left much to be desired. One major disappointment was the pool hours—they close at 7 wPM, which significantly limits evening entertainment. While the resort offers trolley service for transportation, the trolleys were consistently full, leaving us to walk long distances around what is a very large property. We also saw a few large cockroaches and the poolside bar
From the beachside snack shack
Stayed 4 nights in Jul 2025

6/10 Okay

Paola Alessandra Rosito

Travelled with family
Liked: Amenities
Disliked: Staff & service
No me gusto que hay que reservar para restaurantes en la cena se supone que es todo incluido Es muy limpio La propiedad es muy grande debería haber mas transportación
Stayed 4 nights in Jul 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was a beautiful resort. We got to see so much wildlife. One thing that should have been better is the AC—our room was never the correct temperature despite multiple service requests. The main buffet leaves a bit to be desired but the restaurant options for dinner were all impressive. The French restaurant was my favorite!
Stayed 5 nights in Jul 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The plants and animals made this resort so unique. It was really nicely laid out and everything was easy to get to and accessible. The food was the only downside of this resort so if you are a foodie I would not suggest it. But everything else made up for it so I would stay here again
Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Darion

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities
The overall property was beautiful and staff is friendly and helpful but it isn’t walkable. We also saw a roach in our room at the end of our stay.
Stayed 4 nights in Jul 2025

6/10 Okay

Jenni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A good enough experience for a first time trip to Cancun. But awful service. Long waits and no explanations to how the resort operated. Lack of address for service, no AC anywhere outside of the rooms, college dorm quality food
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara Valentina Forero

Stayed 7 nights in Jul 2025