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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
View from room
A beach with lounge chairs under a thatched umbrella, a sailboat in the distance, and clear blue skies.
Privilege Master Suite Rooftop Ocean View | Terrace/patio
10 bars/lounges, 4 swim-up bars, 4 poolside bars

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ā€Ŗ11 min walkā€¬
  • Place, Playa del Carmen Main Beach
    ā€Ŗ13 min driveā€¬
  • Place, Xcaret Eco Theme Park
    ā€Ŗ26 min driveā€¬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ā€Ŗ51 min driveā€¬

Room options

View all photos for Paradise Junior Suite Nature View

Free minibar, in-room safe, desk, free WiFi

Paradise Junior Suite Nature View

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Paradise Junior Suite with Jacuzzi

Free minibar, in-room safe, desk, free WiFi

Paradise Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Paradise Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Paradise Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 57 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Paradise Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Paradise Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 135 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Privilege Master Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Master Suite Rooftop Ocean View

Privilege Master Suite Rooftop Ocean View | Terrace/patio

Privilege Master Suite Rooftop Ocean View

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Waterpark Side

A modern hotel room with a wooden ceiling, a green chair, a white sofa, a round wooden coffee table with fruit, and a bed with white bedding.

Junior Suite Waterpark Side

8.4 out of 10
Very good
(129 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Master Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Swim Up

  • 115 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Privilege Junior Suite Nature View

A hotel room with a bed, a sofa, a TV, a coffee machine, and a view of the outdoors.

Privilege Junior Suite Nature View

9.2 out of 10
Wonderful
(23 reviews)
  • Resort view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Swim Up

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Standard

A hotel room with a balcony, a TV, a desk, and a bed.

Junior Suite Standard

8.4 out of 10
Very good
(153 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Master Suite Nature View

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Nature View

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Paradise Junior Suite Rooftop Ocean View

Free minibar, in-room safe, desk, free WiFi

Paradise Junior Suite Rooftop Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 514 reviews
The price is CHFĀ 221
includes taxes & fees
11 Jul - 12 Jul
Grand Sunset Princess - All Inclusive

About this property

Ocean Riviera Paradise All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, facials or body treatments at Despacio
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 3 outdoor tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the clean guestrooms and the location
  • 9 minutes by car from Quinta Avenida and 15 minutes from Playa del Carmen Main Beach
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 swim-up bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness centre are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Blue Moon ā€“ This bistro specialises in French cuisine and only serves dinner. Reservations are required.
Amaranto ā€“ Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Sakura ā€“ This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
Ruta 66 ā€“ This restaurant specialises in American cuisine and only serves dinner. Open daily.
La Locanda ā€“ This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • Built in 2016
  • Comprehensive food waste policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1623 out of 3111 reviews
Rating 8 - Good. 778 out of 3111 reviews
Rating 6 - Okay. 375 out of 3111 reviews
Rating 4 - Poor. 177 out of 3111 reviews
Rating 2 - Terrible. 158 out of 3111 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yehia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, good food, nice beach pool.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for families with kids, good food and very nice staff.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great time, excellent staff and food. Definitely would go again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Panveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the level of service we received from Alan was incredible. I would recommend this resort to any family looking for a getaway.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Madison

Liked: Staff & service, amenities, property conditions & facilities
great pools, helpful staff, activities offered daily
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Thomas Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was outstanding, facility was clean.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, would definitely go back!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Atulesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is something for everyone, really enjoyed our time here. Its a little too big of a resort but you get everything.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Good resort.!rooms little dated but plenty of activity vitiate kids and lots al of food choices
Stayed 5 nights in Apr 2026
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service, amenities
Decent resort, not great, but good.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, great food, great service!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! super friendly staff, great food, very clean! We will be back!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort with tons of amenities, helpful and friendly staff and the best food. Would absolutely recommend
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Maurilus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the rooms were amazing the staff were so attentive so many food options and Ariz helped us through it all she made the stay such an experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

KHRYSTYNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! A lot of restaurants and dood options that included in all inclusive. I had a great time there and stuff is friendly and helpful. I am recommending this place, so worth of paid moneyšŸ‘
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Thomas Kramer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean Riviera Paradise Resort was an absolute pleasure to stay at the room was amazing all in all just a great experience with friendly staff definitely coming back
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes there was activities for the whole family
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Roksana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort very helpful and friendly staff Shot out to William from entertainment team and Lluvia at blue moon restaurant.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, cool swim-up room.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent, loved all the options available for eating, entertainment, kids activities, pools and pool activities - had a great time. The staff were excellent, the rooms were clean and well kepk.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was very friendly
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

maryam

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, food was good especially buffet had so many choices, great resort
Stayed 6 nights in Feb 2026