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Excellence El Carmen - Adults Only All Inclusive

5.0 star property
VIP Access

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Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
Front of property
15 bars/lounges, 4 poolside bars, swim-up bar, beach bar
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪4 min walk‬
  • Place, Macao Beach
    ‪22 min drive‬
  • Place, Cana Bay Golf Club
    ‪31 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Pool View

8.8 out of 10
Excellent
(75 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

8.8 out of 10
Excellent
(46 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

Premium bedding, down duvets, free minibar, in-room safe

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

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About this property

Excellence El Carmen - Adults Only All Inclusive

Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Beds feature down duvets and premium bedding. A pillow menu is available. 46-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

6 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Miile has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Excellence El Carmen - Adults Only All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be close to Macao Beach. Enjoy features like free WiFi in public areas and free valet parking, plus 6 outdoor pools.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants and 15 bars/lounges
  • Take a swim in the 6 outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body scrubs or facials at Miile
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the restaurant and the clean guestrooms
  • 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club
  • Airport and local-area shuttle service available for a fee
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Basmati – This fine-dining restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Chez Isabelle – This fine-dining restaurant specialises in French cuisine and only serves dinner. Open daily.
The Grill – This steakhouse serves lunch and dinner. Open daily.
Agave – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beaux Arts architecture
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
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Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
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Punta Cana Excellence El Carmen - Adults Only Hotel
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Excellence El Carmen Adults Only All Inclusive Open 09/2016
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Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1981 out of 2775 reviews
Rating 8 - Good. 439 out of 2775 reviews
Rating 6 - Okay. 186 out of 2775 reviews
Rating 4 - Poor. 67 out of 2775 reviews
Rating 2 - Terrible. 102 out of 2775 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

melvin

Travelled with partner
Liked: Cleanliness
I like everything
Stayed 3 nights in Nov 2025

10/10 Excellent

Verna

Stayed 4 nights in Nov 2025

10/10 Excellent

Anastasia

Stayed 6 nights in Nov 2025

10/10 Excellent

Angelique

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and cleaned everyday! Lay out was nice !! Staff was so helpful and kind!
Stayed 4 nights in Nov 2025

10/10 Excellent

Eleftheria

Stayed 8 nights in Nov 2025

10/10 Excellent

Tanesha

Stayed 3 nights in Nov 2025

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great check in experience! Since we there on our honeymoon, they went above and beyond to provide us with some special experiences to make the trip more memorable.
Stayed 9 nights in Nov 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Michael Dwight, Chromo

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned every day, but the floor was not swept all week. By the end of the week we were walking on sand. The food was great, but could have been hotter.
Stayed 7 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Private Beach Access
Main Lobby
Pool at night
Stayed 5 nights in Nov 2025

10/10 Excellent

Angie Avilés

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole Lynn

Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Carmen was the perfect couples resort. Comfortable spaces with wonderful food and drink, staff that were friendly and attentive without being overbearing, and suites that were perfect for relaxing after a long day in the sun. We loved it!
Stayed 4 nights in Nov 2025

2/10 Terrible

Eric Lawuan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer services 6/10 Experience 3/10 Food 1/10 Return 1/10
Stayed 5 nights in Nov 2025

10/10 Excellent

Lorraine R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 5 nights in Nov 2025

10/10 Excellent

Scott, Fort Vermilion

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort. Love it. Had VIP room and the turn down service stopped mid week lol whatever. Used to be a cheeseburger hut for lunch. It was closed. Don’t like a couple restaurants but most of them are fantastic. I’d go back again. Beach, pools and staff are excellent.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chris

Stayed 5 nights in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Ramon A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful prop, friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Arthur

Stayed 6 nights in Nov 2025

6/10 Okay

Natacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More entertainment. Restaurants open later. Better food. More latin foods and music.
Stayed 5 nights in Nov 2025

10/10 Excellent

Katherine D.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Nov 2025

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, amenities
Beautiful location staff extremely friendly and accommodating
Stayed 4 nights in Nov 2025

10/10 Excellent

Emilio

Stayed 4 nights in Nov 2025

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